Business of Tech: Daily MSP News & IT Services Analysis

Two things to know today

• Digital Transformation – how we can resolve conflicting data

https://www.ciodive.com/news/constellation-research-digital-adoption-CIO/597059/

https://techcrunch.com/2021/03/19/its-time-to-abandon-business-intelligence-tools/

https://channellife.co.nz/story/less-than-a-quarter-of-digital-transformation-efforts-in-asia-pacific-are-optimised-study

https://thenextweb.com/growth-quarters/2021/03/22/2021-your-company-digital-transformation-still-skin-deep/

https://techaisle.com/blog/448-quickening-pace-of-smb-and-midmarket-digital-transformation-driving-technology-spend

AND

• Zoom’s platform play continues to emerge

https://www.commercialintegrator.com/communications/video_conf_telepresence_systems/zoom-committed-to-channel-partners-in-2021-expands-partner-program/

https://techcrunch.com/2021/03/22/zoom-introduces-new-sdk-to-help-developers-tap-into-video-services/

https://channelbuzz.ca/2021/03/zoom-enhances-benefits-in-master-agent-referral-partner-program-36231/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

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Support the vendors who support the show:

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Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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Three things to know today

• The reopenings have begun

https://www.theverge.com/2021/3/22/22344273/microsoft-redmond-headquarters-open-hybrid-workplace

https://www.axios.com/newsletters/axios-login-94de32e0-7721-4252-991f-12d41d528a4f.html?chunk=3&utm_term=emshare#story3

https://www.axios.com/should-you-go-back-to-office-f03e7ce4-5491-4520-8422-ac52310f239f.html?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter_axioslogin&stream=top

• Two distributors become the largest

https://www.crn.com/news/channel-programs/synnex-tech-data-merge-to-create-57b-distribution-titan?itc=refresh

AND

• The hackers get a bit of payback

https://twitter.com/jfslowik/status/1372258526219800577

https://www.bleepingcomputer.com/news/security/cisa-releases-new-solarwinds-malicious-activity-detection-tool/

https://federalnewsnetwork.com/federal-newscast/2021/03/congress-gives-four-agencies-10-days-to-report-on-solarwinds-damage/

https://www.bloombergquint.com/onweb/swiss-firm-says-it-has-accessed-servers-of-a-solarwinds-hacker

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• The reopenings have begun

https://www.theverge.com/2021/3/22/22344273/microsoft-redmond-headquarters-open-hybrid-workplace

https://www.axios.com/newsletters/axios-login-94de32e0-7721-4252-991f-12d41d528a4f.html?chunk=3&utm_term=emshare#story3

https://www.axios.com/should-you-go-back-to-office-f03e7ce4-5491-4520-8422-ac52310f239f.html?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter_axioslogin&stream=top

• Two distributors become the largest

https://www.crn.com/news/channel-programs/synnex-tech-data-merge-to-create-57b-distribution-titan?itc=refresh

AND

• The hackers get a bit of payback

https://twitter.com/jfslowik/status/1372258526219800577

https://www.bleepingcomputer.com/news/security/cisa-releases-new-solarwinds-malicious-activity-detection-tool/

https://federalnewsnetwork.com/federal-newscast/2021/03/congress-gives-four-agencies-10-days-to-report-on-solarwinds-damage/

https://www.bloombergquint.com/onweb/swiss-firm-says-it-has-accessed-servers-of-a-solarwinds-hacker

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This is the third quarter reporting around the diversity of leadership teams in the IT industry, with a specific bent of those serving the IT Channel and SMB customers. The first report was in September of 2020, focused on 100 initial companies and 876 humans.

This updates with the data for Q1 2021.

Get the data or submit your own: https://www.businessof.tech/diversity-report-2020/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This is the third quarter reporting around the diversity of leadership teams in the IT industry, with a specific bent of those serving the IT Channel and SMB customers. The first report was in September of 2020, focused on 100 initial companies and 876 humans.

This updates with the data for Q1 2021.

Get the data or submit your own: https://www.businessof.tech/diversity-report-2020/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

• Is Datto delivering on eCommerce?

https://www.channele2e.com/business/sales/datto-commerce-launch/

AND

• How looking across stories shows the bigger opportunity

https://www.washingtonpost.com/outlook/zoom-classes-felt-like-teaching-into-a-void--until-i-told-my-students-why/2021/03/11/024afb2c-81e5-11eb-81db-b02f0398f49a_story.html

https://www.washingtonpost.com/technology/2021/03/05/screen-time-one-year-kids/

https://www.geekwire.com/2021/remote-learning-1-year-experts-explain-move-remote-education-painful/

https://thenewstack.io/this-cant-be-normal-the-tech-industry-after-a-year-of-burnout/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

• Is Datto delivering on eCommerce?

https://www.channele2e.com/business/sales/datto-commerce-launch/

AND

• How looking across stories shows the bigger opportunity

https://www.washingtonpost.com/outlook/zoom-classes-felt-like-teaching-into-a-void--until-i-told-my-students-why/2021/03/11/024afb2c-81e5-11eb-81db-b02f0398f49a_story.html

https://www.washingtonpost.com/technology/2021/03/05/screen-time-one-year-kids/

https://www.geekwire.com/2021/remote-learning-1-year-experts-explain-move-remote-education-painful/

https://thenewstack.io/this-cant-be-normal-the-tech-industry-after-a-year-of-burnout/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Bluesky: https://bsky.app/profile/businessof.tech

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Amazon expands its healthcare offerings

https://www.reuters.com/article/us-amazon-com-healthcare/amazon-starts-offering-healthcare-service-to-other-employers-idUSKBN2B91TM

https://thenewstack.io/this-cant-be-normal-the-tech-industry-after-a-year-of-burnout/

• The two timetables of hacking

https://www.theverge.com/2021/3/16/22334421/twitter-hacker-bitcoin-plea-deal-agreement-graham-ivan-clark-three-years

https://www.channelfutures.com/channel-research/microsoft-exchange-hack-cloud-based-software-now-looks-less-scary

https://www.itnews.com.au/news/white-house-taskforce-meets-over-microsoft-software-weaknesses-562321

AND

• Facebook’s Partner Program

https://www.computerweekly.com/microscope/news/252497907/Workplace-from-Facebook-looking-for-more-channel-growth

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Amazon expands its healthcare offerings  

https://www.reuters.com/article/us-amazon-com-healthcare/amazon-starts-offering-healthcare-service-to-other-employers-idUSKBN2B91TM

 https://thenewstack.io/this-cant-be-normal-the-tech-industry-after-a-year-of-burnout/

• The two timetables of hacking

https://www.theverge.com/2021/3/16/22334421/twitter-hacker-bitcoin-plea-deal-agreement-graham-ivan-clark-three-years

https://www.channelfutures.com/channel-research/microsoft-exchange-hack-cloud-based-software-now-looks-less-scary

https://www.itnews.com.au/news/white-house-taskforce-meets-over-microsoft-software-weaknesses-562321

AND

• Facebook’s Partner Program

https://www.computerweekly.com/microscope/news/252497907/Workplace-from-Facebook-looking-for-more-channel-growth

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Three things to know today

• When lawmakers… sound like customers.

https://www.politico.com/newsletters/weekly-cybersecurity/2021/03/15/capitol-hill-angry-over-microsofts-security-upcharge-793983

https://www.reuters.com/article/us-usa-cyber-microsoft-exclusive-idUSKBN2B713L

https://www.crn.com/news/security/crowdstrike-ceo-we-re-seeing-a-crisis-of-trust-within-the-microsoft-customer-base-?itc=refresh

• How easy it is to hack SMS

https://www.vice.com/en/article/y3g8wb/hacker-got-my-texts-16-dollars-sakari-netnumber

AND

• Data and analytics go mainstream

https://www.ciodive.com/news/data-and-analytics-gartner-trends-2021/596829/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.