Business of Tech: Daily MSP News & IT Services Analysis

Three things to know today

• Threats of violence against tech workers

https://techcrunch.com/2021/01/11/scraped-parler-data-is-a-metadata-goldmine/

https://www.theinformation.com/articles/facebook-tells-employees-to-avoid-wearing-facebook-branded-apparel

• Market data on phones and computers

https://channellife.co.nz/story/idc-used-smartphone-market-poised-for-growth

https://channellife.co.nz/story/pc-market-hits-all-time-high-driven-by-pandemic-related-buying

https://www.theverge.com/2021/1/11/22225356/pc-sales-shipments-2020-growth-idc-canalys-remote-work

https://www.thurrott.com/mobile/chrome-os/chromebook/246100/intel-9-4-million-chromebooks-sold-in-q3-2020

AND

• Solarwinds releases a detailed timeline

https://orangematter.solarwinds.com/2021/01/11/new-findings-from-our-investigation-of-sunburst/

https://www.reuters.com/article/us-global-cyber-solarwinds/solarwinds-hackers-linked-to-known-russian-spying-tools-investigators-say-idUSKBN29G0XT

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Threats of violence against tech workers

https://techcrunch.com/2021/01/11/scraped-parler-data-is-a-metadata-goldmine/

https://www.theinformation.com/articles/facebook-tells-employees-to-avoid-wearing-facebook-branded-apparel

• Market data on phones and computers

https://channellife.co.nz/story/idc-used-smartphone-market-poised-for-growth

https://channellife.co.nz/story/pc-market-hits-all-time-high-driven-by-pandemic-related-buying

https://www.theverge.com/2021/1/11/22225356/pc-sales-shipments-2020-growth-idc-canalys-remote-work

https://www.thurrott.com/mobile/chrome-os/chromebook/246100/intel-9-4-million-chromebooks-sold-in-q3-2020

AND

• Solarwinds releases a detailed timeline

https://orangematter.solarwinds.com/2021/01/11/new-findings-from-our-investigation-of-sunburst/

https://www.reuters.com/article/us-global-cyber-solarwinds/solarwinds-hackers-linked-to-known-russian-spying-tools-investigators-say-idUSKBN29G0XT

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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. Four things to know today

• More tech fallout

https://www.axios.com/platforms-social-media-ban-restrict-trump-d9e44f3c-8366-4ba9-a8a1-7f3114f920f1.html

https://www.theverge.com/2021/1/10/22223956/parler-ceo-john-matze-lawyers-vendors-abandoning

https://www.theverge.com/2021/1/8/22220778/alphabet-workers-union-demands-youtube-ban-trump

https://www.technologyreview.com/2021/01/08/1015929/archive-capitol-insurrection-trump-maga-footage/

https://www.itnews.com.au/news/us-capitol-siege-heralds-tougher-social-media-curbs-559639

• A key detail to learn from AWS

https://www.theinformation.com/articles/warnermedia-extended-aws-deal-to-win-key-hbo-max-concession

• CEO Experience – is it as good as promised?

https://www.theinformation.com/articles/ceo-experience-isnt-as-valuable-as-believed-the-informations-tech-briefing

AND

• Security moves in two kinds of extortion

https://www.bleepingcomputer.com/news/security/hacker-used-ransomware-to-lock-victims-in-their-iot-chastity-belt/

https://www.zdnet.com/article/some-ransomware-gangs-are-going-after-top-execs-to-pressure-companies-into-paying/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

.    Four things to know today

•   More tech fallout

https://www.axios.com/platforms-social-media-ban-restrict-trump-d9e44f3c-8366-4ba9-a8a1-7f3114f920f1.html

https://www.theverge.com/2021/1/10/22223956/parler-ceo-john-matze-lawyers-vendors-abandoning

https://www.theverge.com/2021/1/8/22220778/alphabet-workers-union-demands-youtube-ban-trump

https://www.technologyreview.com/2021/01/08/1015929/archive-capitol-insurrection-trump-maga-footage/

https://www.itnews.com.au/news/us-capitol-siege-heralds-tougher-social-media-curbs-559639

• A key detail to learn from AWS

https://www.theinformation.com/articles/warnermedia-extended-aws-deal-to-win-key-hbo-max-concession

• CEO Experience – is it as good as promised?

https://www.theinformation.com/articles/ceo-experience-isnt-as-valuable-as-believed-the-informations-tech-briefing

AND

• Security moves in two kinds of extortion

https://www.bleepingcomputer.com/news/security/hacker-used-ransomware-to-lock-victims-in-their-iot-chastity-belt/

https://www.zdnet.com/article/some-ransomware-gangs-are-going-after-top-execs-to-pressure-companies-into-paying/

An interview with John Sindelar, discussing low code and no code, as well as their approach to platforms. He offers insights on how providers should understand these key concepts.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

An interview with John Sindelar, discussing low code and no code, as well as their approach to platforms. He offers insights on how providers should understand these key concepts.

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Four things to know today

• Endpoint complexity

https://www.path.absolute.com/resources/2020-endpoint-resilience-report

• Windows 7 deployments

https://www.theverge.com/2021/1/6/22217052/microsoft-windows-7-109-million-pcs-usage-stats-analytics

• 2021 Managed Services spending

https://smartermsp.com/msps-enter-2021-holding-their-own/

AND

• More SolarWinds

https://homelandprepnews.com/stories/59941-national-security-council-launches-task-force-to-investigate-solar-winds-cyber-attack/

https://www.scmagazine.com/home/security-news/updated-cisa-directive-discovers-saml-token-abuse-around-solarwinds-hack-calls-for-full-rebuild-of-affected-networks/

https://krebsonsecurity.com/2021/01/sealed-u-s-court-records-exposed-in-solarwinds-breach/

https://www.theverge.com/2021/1/7/22219275/federal-judiciary-system-further-securing-sealed-documents-solarwinds-hack

https://www.msspalert.com/cybersecurity-talent/solarwinds-hires-krebs-stamos-as-cybersecurity-consultants-after-orion-hack/

https://www.channele2e.com/technology/security/new-solarwinds-ceo-discloses-three-security-priorities

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Four things to know today

•   Endpoint complexity

https://www.path.absolute.com/resources/2020-endpoint-resilience-report

• Windows 7 deployments

https://www.theverge.com/2021/1/6/22217052/microsoft-windows-7-109-million-pcs-usage-stats-analytics

• 2021 Managed Services spending

https://smartermsp.com/msps-enter-2021-holding-their-own/

AND

• More SolarWinds

https://homelandprepnews.com/stories/59941-national-security-council-launches-task-force-to-investigate-solar-winds-cyber-attack/

https://www.scmagazine.com/home/security-news/updated-cisa-directive-discovers-saml-token-abuse-around-solarwinds-hack-calls-for-full-rebuild-of-affected-networks/

https://krebsonsecurity.com/2021/01/sealed-u-s-court-records-exposed-in-solarwinds-breach/

https://www.theverge.com/2021/1/7/22219275/federal-judiciary-system-further-securing-sealed-documents-solarwinds-hack

https://www.msspalert.com/cybersecurity-talent/solarwinds-hires-krebs-stamos-as-cybersecurity-consultants-after-orion-hack/

https://www.channele2e.com/technology/security/new-solarwinds-ceo-discloses-three-security-priorities

Three things to know today

• Tech fallout from yesterday in DC

https://www.washingtonpost.com/technology/2021/01/07/trump-twitter-ban/

https://www.nydailynews.com/news/national/ny-facebook-removes-trump-statement-20210106-vy67f5w3jfeuvkqffxj3svz7ma-story.html

https://www.theverge.com/2021/1/7/22218725/facebook-trump-ban-extended-capitol-riot-insurrection-block

https://www.buzzfeednews.com/article/ryanmac/facebook-trump-coup

https://www.washingtonpost.com/politics/2021/01/07/cybersecurity-202-riot-capitol-is-nightmare-scenario-cybersecurity-professionals/

https://themorningbreach.com/news/24-physical-data-breach-in-progress-at-capital-building

• WiFI 6E is here

https://www.cnet.com/news/wi-fi-industry-standardizes-next-gen-6ghz-connections-ahead-of-ces/

AND

• Data tell us if SolarWinds Orion will survive

https://www.crn.com/news/security/solarwinds-hackers-got-into-u-s-justice-department-s-emails

https://www.crn.com/news/security/solarwinds-to-pay-ex-ceo-312k-to-assist-with-investigations?itc=refresh

https://duo.com/decipher/number-of-solarwinds-orion-servers-online-rising-post-breach

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•  Tech fallout from yesterday in DC

https://www.washingtonpost.com/technology/2021/01/07/trump-twitter-ban/

https://www.nydailynews.com/news/national/ny-facebook-removes-trump-statement-20210106-vy67f5w3jfeuvkqffxj3svz7ma-story.html

https://www.theverge.com/2021/1/7/22218725/facebook-trump-ban-extended-capitol-riot-insurrection-block

https://www.buzzfeednews.com/article/ryanmac/facebook-trump-coup

https://www.washingtonpost.com/politics/2021/01/07/cybersecurity-202-riot-capitol-is-nightmare-scenario-cybersecurity-professionals/

https://themorningbreach.com/news/24-physical-data-breach-in-progress-at-capital-building

• WiFI 6E is here

https://www.cnet.com/news/wi-fi-industry-standardizes-next-gen-6ghz-connections-ahead-of-ces/

AND

• Data tell us if SolarWinds Orion will survive

https://www.crn.com/news/security/solarwinds-hackers-got-into-u-s-justice-department-s-emails

https://www.crn.com/news/security/solarwinds-to-pay-ex-ceo-312k-to-assist-with-investigations?itc=refresh

https://duo.com/decipher/number-of-solarwinds-orion-servers-online-rising-post-breach