Business of Tech: Daily MSP News & IT Services Analysis

.    Four things to know today

•  5 steps to cloud adoption

https://www.ciodive.com/news/gartner-public-cloud-framework/592495/

• 3 levels of tiered IoT services

https://channelnomics.com/2020/12/21/verizon-business-intros-iot-managed-services/

• Two new laws to know about

https://www.engadget.com/tvpa-bans-isp-rental-fees-for-owned-modems-213955005.html

https://www.geekwire.com/2020/covid-19-relief-bill-change-future-game-livestreaming-u-s/

AND

• One SolarWinds roundup

https://breakingdefense.com/2020/12/calling-solarwinds-hack-act-of-war-just-makes-it-worse/

https://www.bleepingcomputer.com/news/security/vmware-latest-to-confirm-breach-in-solarwinds-hacking-campaign/

https://www.bleepingcomputer.com/news/security/solarwinds-victims-revealed-after-cracking-the-sunburst-malware-dga/

Three things to know today

• Congress’ relief bill includes tech provisions

https://www.theverge.com/2020/12/21/22193133/us-coronavirus-covid-relief-stimulus-package-broadband-huawei-zte

• The SolarWinds hack dominates tech

https://krebsonsecurity.com/2020/12/vmware-flaw-a-vector-in-solarwinds-breach/

https://www.bleepingcomputer.com/news/security/vmware-latest-to-confirm-breach-in-solarwinds-hacking-campaign/

https://www.reuters.com/article/usa-cyber-idUSKBN28S2B9

https://www.taipeitimes.com/News/front/archives/2020/12/19/2003748986

https://finance.yahoo.com/news/second-hacking-team-targeting-solarwinds-174616948.html

https://siliconangle.com/2020/12/20/cisco-targeted-solarwinds-attack-microsoft-uncovers-second-hacking-group/

https://www.crn.com/news/channel-programs/datto-offers-all-msps-free-scanner-to-find-signs-of-fireeye-solarwinds-hack?itc=refresh

https://www.microsoft.com/security/blog/2020/12/18/analyzing-solorigate-the-compromised-dll-file-that-started-a-sophisticated-cyberattack-and-how-microsoft-defender-helps-protect/

AND

• The tech blame game worsens

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•   Congress’ relief bill includes tech provisions

 https://www.theverge.com/2020/12/21/22193133/us-coronavirus-covid-relief-stimulus-package-broadband-huawei-zte

• The SolarWinds hack dominates tech

https://krebsonsecurity.com/2020/12/vmware-flaw-a-vector-in-solarwinds-breach/

https://www.bleepingcomputer.com/news/security/vmware-latest-to-confirm-breach-in-solarwinds-hacking-campaign/

https://www.reuters.com/article/usa-cyber-idUSKBN28S2B9

https://www.taipeitimes.com/News/front/archives/2020/12/19/2003748986

https://finance.yahoo.com/news/second-hacking-team-targeting-solarwinds-174616948.html

https://siliconangle.com/2020/12/20/cisco-targeted-solarwinds-attack-microsoft-uncovers-second-hacking-group/

https://www.crn.com/news/channel-programs/datto-offers-all-msps-free-scanner-to-find-signs-of-fireeye-solarwinds-hack?itc=refresh

https://www.microsoft.com/security/blog/2020/12/18/analyzing-solorigate-the-compromised-dll-file-that-started-a-sophisticated-cyberattack-and-how-microsoft-defender-helps-protect/

AND

• The tech blame game worsens

In this interview, Dave Sobel interviews Brian Hamel, CEO of Nuvolex. The discussion ranges starts with Multi-SaaS management, the idea of RMM 2.0, and who is best positioned to make the leap to a changing business model.

Link to the referenced blog: https://www.solarwindsmsp.com/blog/multi-saas-management

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

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LinkedIn: https://www.linkedin.com/company/28908079

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In this interview, Dave Sobel interviews Brian Hamel, CEO of Nuvolex. The discussion ranges starts with Multi-SaaS management, the idea of RMM 2.0, and who is best positioned to make the leap to a changing business model.

Link to the referenced blog: https://www.solarwindsmsp.com/blog/multi-saas-management

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

• Research updates on why customers buy from managed services providers

https://www.prweb.com/releases/infrascale_survey_reveals_that_smb_and_mid_market_business_executives_feel_more_competitive_with_the_aid_of_managed_service_providers/prweb17613790.htm

AND

• The SolarWinds hack continues to grow and expand

https://www.bleepingcomputer.com/news/security/solarwinds-hackers-breach-us-nuclear-weapons-agency/

https://www.engadget.com/microsoft-solarwinds-075020280.html

https://arstechnica.com/information-technology/2020/12/only-an-elite-few-solarwinds-hack-victims-received-follow-on-attacks/

https://www.theverge.com/2020/12/17/22188060/microsoft-president-solarwinds-orion-hack-breach-brad-smith

https://www.washingtonpost.com/national-security/ruusian-hackers-outsmarted-us-defenses/2020/12/15/3deed840-3f11-11eb-9453-fc36ba051781_story.html

https://www.washingtonpost.com/business/technology/government-warns-new-hacking-tactics-russia/2020/12/17/bba43fd8-408c-11eb-a402-fba110db3b42_story.html

https://www.bleepingcomputer.com/news/security/cisa-hackers-breached-us-govt-using-more-than-solarwinds-backdoor/

https://www.bleepingcomputer.com/news/security/us-think-tank-breached-three-times-in-a-row-by-solarwinds-hackers/

https://www.crn.com/news/managed-services/solarwinds-msp-to-revoke-digital-certificates-for-tools-issue-new-ones-as-breach-fallout-continues?itc=refresh

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

• Research updates on why customers buy from managed services providers

https://www.prweb.com/releases/infrascale_survey_reveals_that_smb_and_mid_market_business_executives_feel_more_competitive_with_the_aid_of_managed_service_providers/prweb17613790.htm

AND

• The SolarWinds hack continues to grow and expand

https://www.bleepingcomputer.com/news/security/solarwinds-hackers-breach-us-nuclear-weapons-agency/

https://www.engadget.com/microsoft-solarwinds-075020280.html

https://arstechnica.com/information-technology/2020/12/only-an-elite-few-solarwinds-hack-victims-received-follow-on-attacks/

https://www.theverge.com/2020/12/17/22188060/microsoft-president-solarwinds-orion-hack-breach-brad-smith

https://www.washingtonpost.com/national-security/ruusian-hackers-outsmarted-us-defenses/2020/12/15/3deed840-3f11-11eb-9453-fc36ba051781_story.html

https://www.washingtonpost.com/business/technology/government-warns-new-hacking-tactics-russia/2020/12/17/bba43fd8-408c-11eb-a402-fba110db3b42_story.html

https://www.bleepingcomputer.com/news/security/cisa-hackers-breached-us-govt-using-more-than-solarwinds-backdoor/

https://www.bleepingcomputer.com/news/security/us-think-tank-breached-three-times-in-a-row-by-solarwinds-hackers/

https://www.crn.com/news/managed-services/solarwinds-msp-to-revoke-digital-certificates-for-tools-issue-new-ones-as-breach-fallout-continues?itc=refresh

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

• Big picture lessons emerge from the SolarWinds Hack, and they might not be obvious

https://www.bleepingcomputer.com/news/security/fbi-cisa-officially-confirm-us-govt-hacks-after-solarwinds-breach/

https://www.bleepingcomputer.com/news/security/fireeye-microsoft-create-kill-switch-for-solarwinds-backdoor/

https://www.linkedin.com/pulse/us-federal-government-needs-vp-engineering-cto-danah-boyd/

https://fcw.com/articles/2020/12/16/comment-garland-software-security-law.aspx

AND

• A JEDI Update

https://in.reuters.com/article/us-amazon-com-pentagon/amazon-urges-judge-to-set-aside-10-billion-cloud-contract-award-to-microsoft-idUSKBN28P31I

https://www.crn.com/news/cloud/aws-trump-interference-errors-enough-to-challenge-microsoft-s-10b-jedi-win

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

•   Big picture lessons emerge from the SolarWinds Hack, and they might not be obvious

https://www.bleepingcomputer.com/news/security/fbi-cisa-officially-confirm-us-govt-hacks-after-solarwinds-breach/

https://www.bleepingcomputer.com/news/security/fireeye-microsoft-create-kill-switch-for-solarwinds-backdoor/

https://www.linkedin.com/pulse/us-federal-government-needs-vp-engineering-cto-danah-boyd/

https://fcw.com/articles/2020/12/16/comment-garland-software-security-law.aspx

AND

• A JEDI Update

https://in.reuters.com/article/us-amazon-com-pentagon/amazon-urges-judge-to-set-aside-10-billion-cloud-contract-award-to-microsoft-idUSKBN28P31I

https://www.crn.com/news/cloud/aws-trump-interference-errors-enough-to-challenge-microsoft-s-10b-jedi-win

Three things to know today

• EU and US moves on Big Tech

https://www.protocol.com/companies-know-new-eu-rules#toggle-gdpr

https://www.cnbc.com/2020/12/14/ftc-orders-amazon-facebook-and-others-to-explain-how-they-use-personal-data.html

• More updates to SolarWinds Orion Hack

https://www.zdnet.com/article/microsoft-to-quarantine-solarwinds-apps-linked-to-recent-hack-starting-tomorrow/

https://www.zdnet.com/article/microsoft-and-industry-partners-seize-key-domain-used-in-solarwinds-hack/#ftag=RSSbaffb68

https://www.nextgov.com/cybersecurity/2020/12/what-we-know-about-solarwinds-breach/170792/

https://www.crn.com/news/security/microsoft-s-role-in-solarwinds-breach-comes-under-scrutiny?itc=refresh

https://www.washingtonpost.com/technology/2020/12/15/solarwinds-russia-breach-stock-trades/

AND

• Another vector for systems management hacks

https://www.bleepingcomputer.com/news/security/hpe-discloses-critical-zero-day-in-server-management-software/

https://www.geekwire.com/2020/new-wrinkle-package-theft-police-say-suspect-used-amazon-uniform-pass-delivery-driver/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.