Business of Tech: Daily MSP News & IT Services Analysis

Three things to know today

• SMB data from the UK

https://www.computerweekly.com/microscope/news/252492950/SME-customers-showing-signs-of-coronavirus-impact

• Computer crime and the Supreme Court

https://www.protocol.com/van-buren-v-united-states-supreme-court

https://www.washingtonpost.com/politics/2020/12/01/cybersecurity-202-supreme-court-may-finally-rein-an-outdate-anti-hacking-law/

AND

• A hack with no physical contact

https://www.theverge.com/2020/12/1/21877603/apple-iphone-remote-hack-awdl-google-project-zero

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Salesforce and Slack – why you care.

https://www.businessinsider.com/salesforce-slack-acquisition-merger-deal-2020-11

https://www.thurrott.com/cloud/microsoft-365/244581/teams-gets-more-calling-features-including-carplay-support

• Google in MDM… through distribution

https://9to5google.com/2020/12/01/android-enterprise-essentials/

AND

• Microsoft backs off on the creepy Productivity Score

https://www.geekwire.com/2020/microsoft-will-remove-user-names-productivity-score-feature-privacy-backlash/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Salesforce and Slack – why you care.

https://www.businessinsider.com/salesforce-slack-acquisition-merger-deal-2020-11

https://www.thurrott.com/cloud/microsoft-365/244581/teams-gets-more-calling-features-including-carplay-support

• Google in MDM… through distribution

https://9to5google.com/2020/12/01/android-enterprise-essentials/

AND

• Microsoft backs off on the creepy Productivity Score

https://www.geekwire.com/2020/microsoft-will-remove-user-names-productivity-score-feature-privacy-backlash/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Microsoft’s creepy patent

https://www.theguardian.com/technology/2020/nov/26/microsoft-productivity-score-feature-criticised-workplace-surveillance

https://www.geekwire.com/2020/microsoft-patents-technology-score-meetings-using-body-language-facial-expressions-data/

• macOS now available on demand

https://techcrunch.com/2020/11/30/aws-brings-the-mac-mini-to-its-cloud/

https://www.geekwire.com/2020/amazon-web-services-offer-macos-demand-cloud-new-appeal-apple-developers/

AND

• Why gaming demographics matter

https://venturebeat.com/2020/11/30/americans-of-all-ages-are-spending-more-on-video-games/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•   Microsoft’s creepy patent

https://www.theguardian.com/technology/2020/nov/26/microsoft-productivity-score-feature-criticised-workplace-surveillance

https://www.geekwire.com/2020/microsoft-patents-technology-score-meetings-using-body-language-facial-expressions-data/

• macOS now available on demand

https://techcrunch.com/2020/11/30/aws-brings-the-mac-mini-to-its-cloud/

https://www.geekwire.com/2020/amazon-web-services-offer-macos-demand-cloud-new-appeal-apple-developers/

AND

• Why gaming demographics matter

https://venturebeat.com/2020/11/30/americans-of-all-ages-are-spending-more-on-video-games/

Three things to know today

• The EU leads on right to repair and pushes forward

https://www.theverge.com/2020/11/25/21719701/european-parliament-right-to-repair-resolution-hardware-eu-commission-2021

• How much is a CEO’s password worth

https://www.zdnet.com/article/a-hacker-is-selling-access-to-the-email-accounts-of-hundreds-of-c-level-executives/

AND

• Mailprotector gets a patent

https://www.channelpronetwork.com/news/mailprotector-receives-patent-email-encryption-solution

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•   The EU leads on right to repair and pushes forward

https://www.theverge.com/2020/11/25/21719701/european-parliament-right-to-repair-resolution-hardware-eu-commission-2021

• How much is a CEO’s password worth

https://www.zdnet.com/article/a-hacker-is-selling-access-to-the-email-accounts-of-hundreds-of-c-level-executives/

AND

• Mailprotector gets a patent

https://www.channelpronetwork.com/news/mailprotector-receives-patent-email-encryption-solution

I was bothered by some comments in CRN magazine by CEO John Street of PAX8, and said so on LinkedIn. He wanted to clarify those statements, and the conversation was an opportunity to talk about the pandemic, the future, and how they are building a cloud marketplace and the value the company believes in.

This is that interview.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

I was bothered by some comments in CRN magazine by CEO John Street of PAX8, and said so on LinkedIn.  He wanted to clarify those statements, and the conversation was an opportunity to talk about the pandemic, the future, and how they are building a cloud marketplace and the value the company believes in.

This is that interview.

Three things to know today

• Threat report 2021 from Sophos

https://www.sophos.com/en-us/medialibrary/pdfs/technical-papers/sophos-2021-threat-report.pdf

• The next GDPR

https://www.wsj.com/articles/europe-doubles-down-on-data-protection-to-ward-off-silicon-valley-chinese-influence-11606300456?mod=djemalertNEWS

AND

• Zoom fatigue… and why it’s an opportunity

https://www.ciodive.com/news/video-call-meeting-fatigue/589668/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.