Business of Tech: Daily MSP News & IT Services Analysis

Today

• Are the cloud providers willing to revisit contracts?

https://www.bloomberg.com/news/articles/2020-04-17/amazon-microsoft-offer-little-relief-to-desperate-cloud-clients

https://www.theinformation.com/articles/aws-holds-the-line-on-cloud-bills-as-customers-ask-for-relief

• Security data and lessons from our youth

https://www.bnnbloomberg.ca/top-officials-at-world-health-organization-targeted-for-hacks-1.1424943

https://www.bnnbloomberg.ca/top-officials-at-world-health-organization-targeted-for-hacks-1.1424943

AND

• News you can use: Microsoft and Zoom.

https://www.engadget.com/microsoft-365-available-worldwide-164731336.html

https://www.cnbc.com/2020/04/17/zoom-advisor-alex-stamos-still-trusts-zoom-for-his-video-meetings.html

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Instagram: https://www.instagram.com/mspradio

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Are the cloud providers willing to revisit contracts?

https://www.bloomberg.com/news/articles/2020-04-17/amazon-microsoft-offer-little-relief-to-desperate-cloud-clients

https://www.theinformation.com/articles/aws-holds-the-line-on-cloud-bills-as-customers-ask-for-relief

• Security data and lessons from our youth

https://www.bnnbloomberg.ca/top-officials-at-world-health-organization-targeted-for-hacks-1.1424943

https://www.bnnbloomberg.ca/top-officials-at-world-health-organization-targeted-for-hacks-1.1424943

AND

• News you can use: Microsoft and Zoom.

https://www.engadget.com/microsoft-365-available-worldwide-164731336.html

https://www.cnbc.com/2020/04/17/zoom-advisor-alex-stamos-still-trusts-zoom-for-his-video-meetings.html

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Seven things to know today in two categories

• Two and two from Microsoft and Google each

https://www.zdnet.com/article/microsoft-makes-a-yammer-communities-app-available-in-teams/

https://rcpmag.com/articles/2020/04/20/yammer-microsoft-teams-communications-app.aspx

https://blogs.microsoft.com/on-the-issues/2020/04/21/open-data-campaign-divide/

https://siliconangle.com/2020/04/20/google-launches-beyondcorp-remote-access-virtual-workers/

https://www.cnbc.com/2020/04/20/google-cloud-health-api-released.html

AND

• Cybercrime roundup and the question.. has regulation stopped?

https://www.engadget.com/meet-the-upscalers-star-wars-140000459.html

https://www.msspalert.com/cybersecurity-breaches-and-attacks/ransomware/attacks-new-orleans-government-agency/

https://www.wwltv.com/article/news/local/orleans/assessors-office-ransomware/289-2681faa3-5d40-4b86-9c74-4f8a4e7a76bc

https://www.nytimes.com/2020/04/20/technology/zoom-security-dropbox-hackers.html

Interview with Secretary Ardoin: https://link.chtbl.com/G9dV9BgS

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Seven things to know today in two categories

• Two and two from Microsoft and Google each

https://www.zdnet.com/article/microsoft-makes-a-yammer-communities-app-available-in-teams/

https://rcpmag.com/articles/2020/04/20/yammer-microsoft-teams-communications-app.aspx

https://blogs.microsoft.com/on-the-issues/2020/04/21/open-data-campaign-divide/

https://siliconangle.com/2020/04/20/google-launches-beyondcorp-remote-access-virtual-workers/

https://www.cnbc.com/2020/04/20/google-cloud-health-api-released.html

AND

• Cybercrime roundup and the question.. has regulation stopped?

https://www.engadget.com/meet-the-upscalers-star-wars-140000459.html

https://www.msspalert.com/cybersecurity-breaches-and-attacks/ransomware/attacks-new-orleans-government-agency/

https://www.wwltv.com/article/news/local/orleans/assessors-office-ransomware/289-2681faa3-5d40-4b86-9c74-4f8a4e7a76bc

https://www.nytimes.com/2020/04/20/technology/zoom-security-dropbox-hackers.html

Interview with Secretary Ardoin: https://link.chtbl.com/G9dV9BgS

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Insight from the finance teams

https://www.pwc.com/us/en/library/covid-19/pwc-covid-19-cfo-pulse-survey-2.html

https://www.pwc.com/us/en/library/covid-19/pwc-covid-19-cfo-pulse-survey.html

• Four security stories to make a sundae

https://www.channele2e.com/news/maze-ransomware-attacks-cognizant-customers/

https://www.channelpartnerinsight.com/news/4014163/cognizant-hit-maze-ransomware-amid-surge-msp-focused-attacks

https://www.msspalert.com/cybersecurity-news/fbi-covid-19-cyberattacks-spike-400-in-pandemic/

https://www.msspalert.com/cybersecurity-markets/asia-pacific/dhs-cisa-warn-of-north-korea-cyber-threat/

https://www.forbes.com/sites/daveywinder/2020/04/16/hospitals-on-covid-19-frontline-face-double-extortion-threat-security-experts-caution/#420ed5d83c27

AND

• A new AI system for security bugs

https://venturebeat.com/2020/04/16/ai-spots-critical-microsoft-security-bugs-97-of-the-time/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Insight from the finance teams

https://www.pwc.com/us/en/library/covid-19/pwc-covid-19-cfo-pulse-survey-2.html

https://www.pwc.com/us/en/library/covid-19/pwc-covid-19-cfo-pulse-survey.html

• Four security stories to make a sundae

https://www.channele2e.com/news/maze-ransomware-attacks-cognizant-customers/

https://www.channelpartnerinsight.com/news/4014163/cognizant-hit-maze-ransomware-amid-surge-msp-focused-attacks

https://www.msspalert.com/cybersecurity-news/fbi-covid-19-cyberattacks-spike-400-in-pandemic/

https://www.msspalert.com/cybersecurity-markets/asia-pacific/dhs-cisa-warn-of-north-korea-cyber-threat/

https://www.forbes.com/sites/daveywinder/2020/04/16/hospitals-on-covid-19-frontline-face-double-extortion-threat-security-experts-caution/#420ed5d83c27

AND

• A new AI system for security bugs

https://venturebeat.com/2020/04/16/ai-spots-critical-microsoft-security-bugs-97-of-the-time/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, Host of the Business of Tech Podcast Dave Sobel breaks down why he leverages data the way he does, why all consultants are not created equal, and what Best Practices really are. If you think they are "things that work", there is more to it than that.

The Service Leadership information referenced in this video is here: https://www.service-leadership.com/news-events/news/2020/q2/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, Host of the Business of Tech Podcast Dave Sobel breaks down why he leverages data the way he does, why all consultants are not created equal, and what Best Practices really are. If you think they are "things that work", there is more to it than that.

The Service Leadership information referenced in this video is here: https://www.service-leadership.com/news-events/news/2020/q2/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• News from Capitol Hill

https://thehill.com/policy/technology/493235-leading-tech-groups-push-congress-to-provide-funds-for-it-cybersecurity

• Facebook updates

https://www.axios.com/facebook-says-most-employees-will-work-from-home-through-may-76e4239c-7381-4e0b-979b-4e779bd16f85.html

• Bug Bounty programs

https://www.infosecurity-magazine.com/news/zoom-crypto-and-bug-bounty-experts/

AND

• Lessons on office space design

https://www.cushmanwakefield.com/en/netherlands/six-feet-office

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• News from Capitol Hill

https://thehill.com/policy/technology/493235-leading-tech-groups-push-congress-to-provide-funds-for-it-cybersecurity

• Facebook updates

https://www.axios.com/facebook-says-most-employees-will-work-from-home-through-may-76e4239c-7381-4e0b-979b-4e779bd16f85.html

• Bug Bounty programs

https://www.infosecurity-magazine.com/news/zoom-crypto-and-bug-bounty-experts/

AND

• Lessons on office space design

https://www.cushmanwakefield.com/en/netherlands/six-feet-office

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.