Business of Tech: Daily MSP News & IT Services Analysis

I’ve been asked by some vendors how they should respond and help services providers now. I want to start by the way I look at companies and what it says to their communities and use that lens to give guidance. There are lessons here for service providers, vendors, and distributors alike.

Bonus episode with Guidance releases on Sunday, April 5th on the podcast feed.

Support the show on patreon: patreon.com/mspradio

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

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Instagram: https://www.instagram.com/mspradio

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

I’ve been asked by some vendors how they should respond and help services providers now. I want to start by the way I look at companies and what it says to their communities and use that lens to give guidance. There are lessons here for service providers, vendors, and distributors alike.

Bonus episode with Guidance releases on Sunday, April 5th on the podcast feed.

Support the show on patreon: patreon.com/mspradio

Today

• Do Americans mind their data being used to fight the pandemic?

https://www.axios.com/exclusive-americans-wary-of-giving-up-data-to-fight-coronavirus-330fc1d9-8b99-4a51-871b-25ee0e0591f2.html

https://www.engadget.com/google-covid-19-community-mobility-reports-095050862.html

• Two more vendors offer relief programs

https://www.channelnomics.com/2020/04/03/lenovo-launches-stimulus-package-for-partners/

https://www.channelnomics.com/2020/04/03/microsoft-eases-burden-on-struggling-partners/

• Hospitals under attack

https://www.msspalert.com/cybersecurity-markets/verticals/microsoft-hospitals-vpn-update

https://www.zdnet.com/article/vpn-warning-revil-ransomware-targets-unpatched-pulse-secure-vpn-servers/

AND

• Amazon shifts Prime Day

https://www.reuters.com/article/us-health-coronavirus-amazon-com-prime-d/exclusive-amazon-to-delay-marketing-event-prime-day-due-to-coronavirus-idUSKBN21L2S6?il=0

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Do Americans mind their data being used to fight the pandemic?

https://www.axios.com/exclusive-americans-wary-of-giving-up-data-to-fight-coronavirus-330fc1d9-8b99-4a51-871b-25ee0e0591f2.html

https://www.engadget.com/google-covid-19-community-mobility-reports-095050862.html

• Two more vendors offer relief programs

https://www.channelnomics.com/2020/04/03/lenovo-launches-stimulus-package-for-partners/

https://www.channelnomics.com/2020/04/03/microsoft-eases-burden-on-struggling-partners/

• Hospitals under attack

https://www.msspalert.com/cybersecurity-markets/verticals/microsoft-hospitals-vpn-update

https://www.zdnet.com/article/vpn-warning-revil-ransomware-targets-unpatched-pulse-secure-vpn-servers/

AND

• Amazon shifts Prime Day

https://www.reuters.com/article/us-health-coronavirus-amazon-com-prime-d/exclusive-amazon-to-delay-marketing-event-prime-day-due-to-coronavirus-idUSKBN21L2S6?il=0

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• New Economic Data from Bank of America

https://www.channelnomics.com/2020/04/02/hp-comes-to-aid-of-channel-during-pandemic/

• Backup insights from Acronis

https://www.acronis.com/en-us/blog/posts/results-are-cyber-protection-week-2020-survey

• HP offers relief programs

https://www.channelnomics.com/2020/04/02/hp-comes-to-aid-of-channel-during-pandemic/

https://www.channelfutures.com/channel-programs/hp-announces-new-covid-19-relief-initiatives

AND

• Zoom responds to security concerns

https://www.theverge.com/2020/4/2/21204018/zoom-security-privacy-feature-freeze-200-million-daily-users

https://blog.zoom.us/wordpress/2020/04/01/a-message-to-our-users/

https://www.nytimes.com/2020/04/02/technology/zoom-linkedin-data.html

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•   New Economic Data from Bank of America

https://www.channelnomics.com/2020/04/02/hp-comes-to-aid-of-channel-during-pandemic/

• Backup insights from Acronis

https://www.acronis.com/en-us/blog/posts/results-are-cyber-protection-week-2020-survey

• HP offers relief programs

https://www.channelnomics.com/2020/04/02/hp-comes-to-aid-of-channel-during-pandemic/

https://www.channelfutures.com/channel-programs/hp-announces-new-covid-19-relief-initiatives

AND

• Zoom responds to security concerns

https://www.theverge.com/2020/4/2/21204018/zoom-security-privacy-feature-freeze-200-million-daily-users

https://blog.zoom.us/wordpress/2020/04/01/a-message-to-our-users/

https://www.nytimes.com/2020/04/02/technology/zoom-linkedin-data.html

Today

• Europe looking at contact tracing

https://www.reuters.com/article/us-health-coronavirus-europe-tech-idUSKBN21J4HI

• Events guidance in the new normal

https://www.zdnet.com/article/microsoft-to-take-most-of-its-external-and-internal-events-for-the-next-year-digital-only/#ftag=CAD-03-10abf5f

• A vendor with direct financial assistance offers

https://www.channele2e.com/channel-partners/msps/kaseya-cares-program

https://www.kaseya.com/kaseyacares/

AND

• Microsoft patches a critical bug

https://www.zdnet.com/article/windows-10-remote-work-bug-microsoft-races-out-this-emergency-fix/\

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•   Europe looking at contact tracing

https://www.reuters.com/article/us-health-coronavirus-europe-tech-idUSKBN21J4HI

• Events guidance in the new normal

https://www.zdnet.com/article/microsoft-to-take-most-of-its-external-and-internal-events-for-the-next-year-digital-only/#ftag=CAD-03-10abf5f

• A vendor with direct financial assistance offers

https://www.channele2e.com/channel-partners/msps/kaseya-cares-program

https://www.kaseya.com/kaseyacares/

AND

• Microsoft patches a critical bug

https://www.zdnet.com/article/windows-10-remote-work-bug-microsoft-races-out-this-emergency-fix/\

Today

• Sales data on notebooks and more

https://www.channelpartnerinsight.com/news/4013344/pc-sales-massive-surge-europe-nations-enter-lockdown

• Hackers band together

https://www.reuters.com/article/us-coronavirus-cyber/cybersecurity-experts-come-together-to-fight-coronavirus-related-hacking-idUSKBN21D049

• Zoom under fire for privacy

https://www.nytimes.com/2020/03/30/technology/new-york-attorney-general-zoom-privacy.html

https://theintercept.com/2020/03/31/zoom-meeting-encryption/

AND

• Microsoft's branding changes are wider

https://www.zdnet.com/article/microsoft-to-rebrand-some-office-365-commercial-plans-as-microsoft-365/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•   Sales data on notebooks and more

https://www.channelpartnerinsight.com/news/4013344/pc-sales-massive-surge-europe-nations-enter-lockdown

• Hackers band together

https://www.reuters.com/article/us-coronavirus-cyber/cybersecurity-experts-come-together-to-fight-coronavirus-related-hacking-idUSKBN21D049

• Zoom under fire for privacy

https://www.nytimes.com/2020/03/30/technology/new-york-attorney-general-zoom-privacy.html

https://theintercept.com/2020/03/31/zoom-meeting-encryption/

AND

• Microsoft's branding changes are wider

https://www.zdnet.com/article/microsoft-to-rebrand-some-office-365-commercial-plans-as-microsoft-365/