BusinYes Enabler Podcast

BusinYes Enabler Podcast

By Business Enabler by Chuki ObiyoBusiness
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BusinYes Enabler Podcast episodes

  • How do you know that you know your clients?
    People seem to lose that… It is not only knowing your clients, but it is knowing your clients and anticipating their needs.
    Shane Mulrooney
    Corporate Legal Executive
    Experiences include Home Chef and Kirkland & Ellis
    2 min
  • How do you interact with your past success?
    A team just made history by winning three trophies in one season! How?
    The team members made a commitment to each other: I will not forget my past success but I won’t rely on it either, instead I will build on it.
    ~~~
    “Some vendors get it wrong with my firm because they rely too much on their past success.”
    – Litigation Support Manager
    More at https://youtu.be/hEIzKIH9Q_k
    1 min
  • You know you can beat the odds, right?
    One team, the New Orleans Pelicans, had a 6% chance to win the NBA Draft lottery, but they beat the odds and got the win when their Preparation met with the right Opportunity i.e. Luck.
    One firm had a 0% chance to meet the RFP deadline for a 510 GB data collections project, but they beat the odds and the deadline when their Problem met with the right
    Platform i.e. ClariLegal.
    More at https://youtu.be/iNpgMrV_wqI
    1 min
  • How good does it feel for you to meet a client's deadline?
    Monday Morning request:
    Can you help with this project…
    ~400 GB of email data consisting of 12 custodians. Need processing or load into an in-house review database. Our client is a construction co and this is a defect case so there may be large files such as architectural diagrams as attachments… We need this ASAP. So we talked about the Avengers movie the other day, but today is X-Men Day. Hack and slash!
    Monday Afternoon reply:
    Here are 3 qualified bids that meet your requirements. I didn’t know
    X-Men Day was a thing, but always happy to help.
    Full video nugget here: https://youtu.be/OkkR_2Lhifg
    1 min
  • Can we do more with less time to help others do more in less time?
    I remember some years back after I graduated law school, I was doing some consulting work and I had secured this in-person meeting with a Fortune 500 executive team. When I got to the company’s office, I was greeted in the lobby by the executive assistant who took me to this cool conference room and asked whether I would care for chilled or flavored water. I smiled in response. I certainly care for water.
    As I organized my meeting materials on the table of this cool conference room, the memory of growing up in Nigeria, sitting
    in hot classrooms and walking several miles to fetch clean water, poured into my mind. Those childhood experiences were not necessarily good or bad, they were just different. In fact, they were interesting. Life is interesting when you have to do more with less to earn your water.
    But in a world where many of us now have the option of chilled or flavored water, can we do more with less time to help others do more in less time? Yes. Enter #OperationWaterChallenge #ThisIsMyWalk
    For more, see full video clip at: https://youtu.be/VP2yW7cOdiU
    1 min
  • How do you greet your clients?
    IMPACT STORY: You know what, now that I think about it some more, it does come down to price, but it’s price and then something extra. Let’s call it “Price +”. That something extra can be as simple as how I am greeted in the lobby or the salutation when I join the conference call right before we get into the heart of the agenda.
    What I appreciate about working with you and the team is that something extra. Yes, we all have deadlines, and pressures, and demands, but we’re still human beings. We can choose to be… in effect, we can be present in the moment and share a real greeting. That’s free for both parties.
    - Managing Partner, Law Firm in the Midwest
    https://www.youtube.com/watch?v=BmnPb--kKzU
    1 min

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Podcast by Business Enabler by Chuki Obiyo