BVRLA - The Inside Track

The vehicle rental sector has been evolving for more than a century, but few periods have brought as much transformation as seen today. Electrification, shifting consumer attitudes to ownership, and the growing role of AI are all reshaping how the fundamentals of rental operations are applied.

In this episode, industry stalwart and sector consultant, Chris Moysen, joins Adam and Greg from the BVRLA to discuss what rental operators can be doing today to set themselves up to succeed.

Drawing on years of hands-on experience across the UK rental landscape, Chris offers practical insights for operators looking to strengthen their business foundations, sharpen their customer focus, and make smarter marketing moves, all without requiring huge budgets.

This episode forms part of the Rental Matters miniseries, delivered in partnership with United Rental Group

The topics discussed will also be explored as part of the BVRLA’s Industry Outlook Conference on 4 December 2025: https://www.industryoutlook.co.uk/

Keeping stock, sites, and staff safe is a critical aspect of any rental operation. Here, Ahron Tolley from W4G Asset Solutions draws from his experience in the police force and rental vehicle security to look at what rental companies of all sizes should be doing to protect their vehicles and their bottom line. He shares real-world examples of where it can be done well, and what goes wrong if things are overlooked.

Beyond sharing practical tips on how to reduce the risks, Ahron also outlines what to do if the operator does fall victim to fraudulent activity.

This episode forms part of the Rental Matters miniseries, delivered in partnership with United Rental Group

We are joined by Mike Nakrani from VEV discussing the electrification of heavy goods vehicles - exploring the tech, the challenges, and the road ahead for sustainable freight. From battery breakthroughs to charging infrastructure, we unpack what it takes to drive the future of logistics.

Chair of the BVRLA's Leasing & Fleet Management committee, and CEO - Consumer and Corporate Division of Zenith, Ian Hughes, joins Thomas McLennan to discuss the impact of an immature and volatile used market for electric vehicles. Covering the relationships between the new and used markets, as well as services seeing popularity boom as EV adoption accelerates, this episode features insights from a leasing leader at the frontline of EV uptake.

This episode forms part of the BVRLA's short series of podcasts dedicated to exploring the Used BEV market from all corners. Keep your eyes peeled for more in this series in the coming weeks.

Award-winning EV retailer, Richard Norris, joins Thomas McLennan to unpack the fast-evolving world of used electric vehicles. From changing buyer attitudes to market challenges and future opportunities, this episode delivers expert insights direct from a retailer that has been at the forefront of the used EV market for almost a decade.

This episode forms part of the BVRLA's short series of podcasts dedicated to exploring the Used BEV market from all corners. Keep your eyes peeled for more in this series in the coming weeks.

BVRLA members are responsible for 4.3m vehicles on UK roads and account for a considerable portion of new vehicles registered every year. Alongside fleet operators and business customers, they invest huge sums in their fleets and need to pay very close attention to:

In this episode, Chris Timms from Autorola Marketplace looks at how this space is evolving and shares his top tips on how stock can be directed when being defleeted. The wide-ranging discussion also looks at the increased role of digital auctions and the subsequent impacts on vehicle inspections, movements, and storage.

Following the conclusion of the recent Supreme Court hearing on motor finance - the ‘Hopcroft appeal’ - the BVRLA’s Legal and Membership Director, Shashi Maharaj, has recorded a podcast with Hayleigh Morris, BVRLA highlighting key themes and areas of focus.

Listen as our tax and regulation experts Amanda Brandon and Zohra Chagani explain the impacts of: High VED increases for hybrid and ICE vehicles Double cab pick-ups being reclassified as cars, not vans (in most cases) Revised testing of Plug-in electric vehicles (PHEVs), causing their official CO2 values to change. Each of these changes is likely to impact BVRLA members and their customers.

Insurance costs have a significant impact on a rental operator’s bottom line, with premiums only going in one direction. Alongside those increases, the growth of mixed fleets as members transition to electric vehicles is changing the ways in which premiums are calculated and risks are managed.

In this episode, Alistair Warden, MD – Corporate Motor for Towergate Insurance and Greg Theaker from the BVRLA discuss what members can do to ensure they are considering the right things at renewal and setting themselves up with the right partner to meet their needs.

AI is the hot topic on everyone’s radar, bringing a plethora of threats alongside a raft of opportunities that could revolutionise how companies operate. In this episode, Daniel Layne from QV Systems shares his insights, experiences, and thoughts about how far Generative AI can take us.

Link to Daniel’s AI-generated pop-punk song as referenced: https://suno.com/song/8d707003-0689-41e0-a239-49ef7c9b4def

Throughout the conversation, Daniel lists a host of freely accessible online tools and models. They can be accessed via the links below.

• https://claude.ai