Second to their players, Coaches probably have the most communication with referees on game days, rightly or wrongly! So we thought it was important to get an insight into how that communication works from a referee's perspective, the challenges they have on the floor, how they review and improve and the age old art of communication. Neil is joined by Caitlin Grove, Technical Officials Development Officer from Basketball NSW. Caitlin has been a ref since she was 14 years old and is a familiar face at recent Footlocker National Championships.