#60. Shipping, sales, inventory, wicks, vessels, fragrance oils, and equipment choices can feel like a thousand separate problems until you look at them as systems. We move fast through listener questions and give real-world answers from the day-to-day of running a candle business, with tips you can apply whether you sell on Shopify, Etsy, at markets, or face-to-face.
We start with shipping because it’s one of the easiest places to lose money or lose a customer at checkout. I explain how we use Pirate Ship for postage, why we like the workflow, and how flat rate shipping keeps things simple for both you and the buyer. We also share the exact structure we use to encourage bigger carts: a $5 flat rate up to $125, then free shipping, plus why we adjusted the threshold as costs increased.
From there, we tackle consistent sales and the marketing habits that actually create momentum. The big takeaway is simple but powerful: consistent sales come from consistently showing up. That includes posting regularly, doing markets if they work for your lifestyle, and building an email list you own. I break down our two-emails-per-week approach and why a non-sales “connection” email can drive surprising results.
We also cover maker tools and production decisions: inventory and sales tracking software (including our pick, Makers Manager), when Shopify reporting is enough, why accounting and payroll are separate needs, and recommendations on wicks, glass suppliers, wax melters, and fragrance oils. If you’ve been stuck blaming the wick or hunting for the “best” oil, we’ll help you test smarter by looking at wax type, wick fit, and long-term supplier consistency.
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