In the podcast episode of "What is your chat strategy?" featuring Matthew Cheung, CEO of ipushpull, and Andreas Hoff, Head of Product at Trayport, they delve into the evolving landscape of chat technologies in the commodities and energy markets. Topics covered:

• Chat Platforms in Trading: Andreas highlights the dual nature of chat platforms used amongst traders and brokers: industry-specific platforms like Bloomberg, Refinitiv, IceChat, and Symphony on the one hand, and consumer chat platforms like WhatsApp and WeChat on the other.
• Evolution of Commodities Markets and AI Integration: Andreas discusses the traditional reliance on chat and voice in commodities markets and the growing interest in integrating AI technologies, like chatbots and large language models, to automate voice and chat workflows.
• Trayport's AI Strategy: Discussing Trayport's approach to AI, Andreas describes their customer-centric methodology, focusing on solving client problems through prototyping and close collaboration with customers. 
• Future Trends in Large Language Models: Looking ahead, Andreas predicts an increase in the use of large language models for extracting structured information from chat messages and automating recommendations. 

#chatgpt, #chatbots, #fintech, #ai, #workflow, #automation

For more information go to: https://ipushpull.com

In this episode of the ipushpull podcast "What is your chat strategy?", Neil Weatherall, Head of Technical Sales at ipushpull, interviews Roy Kirby, Head of Core Products at SIX. The discussion centres around the recent launch of the SIX BOT, a Symphony chatbot developed collaboratively by SIX and ipushpull. This bot is designed to automate and streamline the corporate action processes, providing access to information on over 70 corporate action event types to the Symphony community's 600,000 financial professionals. Topics covered:

• Customer-Centric Technology Strategy: Emphasis on utilising technology to simplify and improve customer experiences.
• Concept of Self-Service Data: Empowering users to directly access and retrieve data for better efficiency.
• Data Entitlement and Security: Importance of managing data access within organisations to maintain security and regulatory compliance.
• Adoption of AI and Large Language Models: Exploring AI and LLMs for improved customer interaction and data provision.

#chatgpt, #chatbots, #fintech, #ai, #workflow, #automation

For more information go to: https://ipushpull.com

This panel session at FinJS featured insights from David Jones (CTO, ipushpull), Mohana Rajaram (GoTo Market Director - Banking, Salesforce), and Nick Pedersen (Global Head of Digital, NatWest). The discussion focused on the integration and impact of AI and large language models (LLMs) in financial services, emphasising data quality, workflow automation, and the role of generative AI.

Topics covered:
-Generative AI in Financial Services: Impact on trading, sales, and customer service.
-AI in Workflow Automation: Use of AI for structuring unstructured data in financial workflows.
-AI Implementation Challenges: Issues like data privacy, regulatory compliance, and explainability of AI models.
-Strategic Data Management for AI: The need for comprehensive data strategies to optimize AI benefits.

#chatgpt, #chatbots, #fintech, #ai, #workflow, #automation

For more information go to: https://ipushpull.com

Join us for an insightful interview with Matthew Cheung, CEO of ipushpull, hosted by Tyler Pathe of Fintech Futures.

Topics covered:
-Examples of GenAI-based workflows ipushpull has developed for the capital markets industry
-The growing value of data across the trade management lifecycle
-ipushpull's approach to combining AI with traditional data mapping and parsing tools
-How ipushpull has integrated AI with chat platforms to drive huge efficiencies in capital markets

Don’t miss this opportunity to gain valuable insights from a leading industry expert!

#chatgpt, #chatbots, #fintech, #ai, #workflow, #automation

For more information go to: https://ipushpull.com

Matthew Cheung, CEO of ipushpull, engages in a fascinating conversation with Michael Maurer, a Data Analytics and AI Solutions Specialist at Microsoft. They delve into the evolving world of AI and its integration in business, specifically focusing on Microsoft Teams as a groundbreaking tool. Maurer sheds light on how AI, through Microsoft Copilot, is transforming human-computer interactions, making them more natural and intuitive. Topics covered:

• Chat and Teams Integration. Microsoft Teams serves as an entry point for AI and how it's being integrated with chat GPT and other large language models.
• AI and Data Governance. Maurer highlights the importance of AI in data governance and how AI can serve as a conversation starter, leading to more effective data management and usage.
• No Code Development and API Integration. We look at the challenges and opportunities in no-code development and API integration in regulated industries with complex data environments.

#chatgpt, #chatbots, #llm, #fintech, #ai, #workflow, #automation

For more information go to: https://ipushpull.com

Get ready for an insightful podcast episode where Brad Levy, CEO of Symphony, shares his thoughts on the ever-evolving landscape of messaging and communication platforms. In this discussion, we'll explore the changing dynamics of direct messaging, the growing role of chatbots, and the impact of AI, setting the stage for the future of digital communication. Here are the key takeaways from our engaging conversation:

• Direct Messaging Evolution. Brad discusses the evolution of direct messaging from AOL and Yahoo Chat modern messaging apps, WhatsApp, Snapchat and LinkedIn.
• Trends in chatbots. The rise of chatbot usage and its role in automating workflows and supporting humans.
• AI and Large Language Models. Symphony's acquisition of Amenity Analytics has strengthened its data solutions.
• The Broad Communication Ecosystem. The proliferation of chat providers and their integration into the broader communication ecosystem. 

#chatgpt, #chatbots, #fintech, #ai, #workflow, #automation

For more information go to: https://ipushpull.com

In this ipushpull podcast episode, Steve introduces the topic of hybrid working and its significant growth in recent years. He is joined by Neil, Head of Technical Sales at ipushpull, and Jack, a Junior Developer. The episode aims to explore their experiences and shed light on what it's like to work for ipushpull in a flexible working environment. In this episode, they cover:

• Neil discusses how flexible working makes for more productive sales, due to increased flexibility and efficiency in client interactions.
• Jack, based in Barcelona, discusses how ipushpull's goal-focused approach to work emphasizes the importance of delivering work efficiently.
• The hosts delve into the advantages of hybrid working, including personal autonomy, time management freedom, and being present for family and personal responsibilities.
• The significance of meetups and gatherings for the remote and hybrid workforce highlights how they facilitate knowledge sharing, team building, and better alignment on company goals. 

Overall, the ipushpull podcast provides insights into the benefits, challenges, and dynamics of hybrid working at ipushpull, showcasing the company's successful adoption of flexible work practices. #hybridworking #flexibleworking #remoteworking #fintech

For more information go to: https://ipushpull.com

In this podcast, Matthew Cheung, CEO and Imran Ahmed, Lead Web Developer at ipushpull discuss the role of chatbots and artificial intelligence (AI) in Financial Markets. There's been a meteoric rise in the use of ChatGPT but what does this mean for financial institutions? We look at the following:

• How we got here, a quick history of AI and why it's now set to take off
• Key players in the market looking to scale the adoption of AI
• The practical use cases of ChatGPT in financial markets
• Where ipushpull is investing in generative AI
• The benefits of investing early for financial institutions looking at AI and chatbots

#chatgpt, #chatbots, #fintech, #ai, #workflow, #automation

For more information go to: https://ipushpull.com

We talk to Rob Friend, Product Director at Symphony and Simon Coughlan, Technology Director at FOW about how chatbots are transforming the world of work and enabling faster routes to market for new product offerings. 

In this podcast you'll learn about:

• Symphony chatbots and the key use cases across the back and front office for financial institutions
• How FOW quickly built their reference data chatbot in Symphony
• Bringing products to market faster with chatbots versus traditional applications
• Overcoming data accessibility and complex workflow integrations 
• The future of chatbots with the advancement of Artificial Intelligence and NLP. 

#buyside #sellside #datavendor #chatbots #chat #workflowautomation

For more information go to: https://ipushpull.com

Returning to share his thoughts on the past year, Toby is delighted to be joined by Matthew Cheung, CEO of ipushpull. 

Whilst acknowledging last year's challenges and professional difficulties, Matthew can't help but be optimistic about the future, recognising the fortunate position FinTech is in. Seeing the potential for growth, countless opportunities, and the ability to break numerous boundaries, Matthew shares his positive take on a post-Covid marketplace.

For more information go to: https://ipushpull.com