Catalyst

Launch by NTT DATA’s Chappell Ellison on balancing professionalism whilst staying true to yourself and your creativity. 

This week on Catalyst, Tammy is joined by Director of Digital Strategy, Chappell Ellison as they dive into what it means to bring your authentic self to work and how it can drive customer engagement. They also share their thoughts on the impact AI could have on the future of work - and where it should be best utilized.

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David Armano on leading with empathy and the promise of intelligent design.

How are we going to experience technology in the future? In this week’s episode, Tammy Soares, the President of Launch by NTT DATA and the new host of Catalyst, is joined by David Armano to look at where we’re going with intelligent design. They share some promising use cases with large language models and emphasize the importance of a humanity-led, design-first approach when implementing generative AI.  

Links: 

David Armano 

David By Design Blog

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Chris shares some insights after embarking on his first ever construction project 

In this episode from the archives, Chris and Gina sit down to discuss the parallels between software development and building in real life. From the importance of communicating expectations, to making information recommendations, to giving guidance and direction on cost implications, they break down how building homes and building software aren’t so different after all. 

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How to innovate and add value to enterprise offerings 

The stability of large enterprises can be both a blessing and a curse. In this archived episode Chris Losacco is joined by NTT DATA’s Product Management Lead Jamie Bernard to talk about how large organizations can learn to innovate while still taking care of their core business. She explains the 3 horizons principle and how dedicating a small percentage of money to experimentation can help you better serve your customers and your business in the long run. 

Links: 

Diffusion of Innovation 

Build - Tony Fadell 

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Heather Hudnall, NTT Data’s Chief Nursing Informatics Officer, on building medical software that is usable at all points of entry.

In this episode from the archives, NTT Data’s Chief Nursing Informatics Officer Heather Hudnall joins Clinton to dive into how we can transform healthcare and health tech for the better. As a former RN she is well versed in the needs of nurses doing the work on the ground and has translated those needs and desires to technology that falls into their workflow with ease and centers patient care. 

Links: 

Heather’s LinkedIn

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Trevor Anulewicz on sustainable innovation for the enterprise

Enterprises can sometimes be slow to change. In this episode from the archives, Trevor Anulewicz joins Clinton to dive into how enterprises can grow and nurture innovation gardens so they can succeed far into the future. Trevor breaks down how enterprises can invest in and cultivate consistently, to help invest in finding novel and valuable opportunities to innovate. 

Links: 

Operationalizing Repeatable Innovation - NTT Data 

Trevor Anulewicz LinkedIn 

Zoning in on Zone to Win with Geoffrey Moore 

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Christen Bell breaks down why people are afraid of AI and how it can be addressed 

AI has the potential to transform workplaces which can bring many benefits but also many concerns. This week Clinton is joined by Christen Bell, an industrial psychologist and the Lead of the AI Community for NTT DATA’s consulting arm, to chat about some of the main fears that are arising around AI. Christen breaks down some of the data and explains some patterns she’s seeing within groups that are fearful of AI. She also talks about the importance of education and change management in the workplace to tackle fear and misinformation. 

Links: 

Christen Miller Bell 

Google’s Digital Futures Project 

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A debrief on an important question - is design dead?

In this episode from the archives Chris LoSacco, David Schell and Chappell Ellison discuss the current state of design. Design has gone from fighting for a seat at the table to sitting at the head of the table. What will happen now that automation threatens everything that designers hold dear? Is this the moment to freak out or are we entering a new era in the design landscape?

Links: 

The big design freak-out: A generation of design leaders grapple with their future 

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This week Clinton is joined again by VP of Engineering and Frictionless Enterprise author, Nate Berent- Spillson. In this episode they discuss the importance of a balanced approach to measuring developer performance through various metrics as well as the role of AI in transforming software development processes. They also explore the challenges of measuring productivity, the necessary mindset shift for developers, and the importance of creating a supportive learning environment. 

Links: 

Frictionless Enterprise 

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Clinton, Chris and Nathan on how to develop meaningful client relationships 

Intimacy isn’t a word you often associate with clients or customers. In this episode from the archives Clinton, Chris Losacco and Nathan Henry chat about the importance of (professional) intimacy. They share tips on how to build lasting and meaningful relationships with clients and explain how intimacy can help you get to the root of what problems actually need solving. 

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