Catalyst

Workflow is a seemingly simple process, you assign tasks and move a project down a pipeline. So why then is workflow still so difficult to manage? This week Paul & Rich talk about different workflow tools and how none of them seem quite right for the challenges we are facing today. We discuss the tools that are out there today and the need for better alternatives. 

Links: 

Postlight - Black Lives Matter

Airtable 

Trello 

Todoist 

Pipefy

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Do social media companies have a responsibility to monitor what people say on their platforms? This week Paul and Rich discuss why Facebook & Twitter should be changing their policies in response to unrest and poor leadership. We discuss the laws that let these companies off the hook and Rich gives us an interesting lesson in free-speech law. 

Links: 

Our Routers, Ourselves - Paul Ford for The New Yorker

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Ever wish you could create a custom Slack emoji to send to your co-workers? Well look no further than Textmoji, a new web app from Postlight Labs. It’s simple and easy to use and allows you to make text emoji for Slack and Discord for any occasion. Textmoji creator and software engineer Preston Richey joins us to talk about how and why he wanted to create this app and teaches Paul and Rich about a new developer framework. 

Links: 

Postlight Labs 

Textmoji.app 

Svelte framework 

Pixi 

Dash for Slack

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How do you know when it’s time to rebrand? Last week we launched a new brand and want to tell you all about it. But we also want to share some broader lessons about when and why rebranding is necessary. We share what we’ve learned over the years about growing a company and evolving a brand to better suit what the company can do, not what it’s already done. We hope you like our new look! 

Links: 

Postlight 

Postlight Case Study: Goldman Sachs  

Postlight Case Study: MTA

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Artificial intelligence is all about automating human behavior — and that includes bad behavior. How can technologists write software that helps rather than harms? Paul and Rich discuss the rise of apps that encode shady approaches like loan sharking into automated tools, and whether social pressures may eventually right those wrongs — or if that change will come too late.

Links: 

Rest of World 

"This lending app publicly shames you when you’re late on loan payments - Morris Kiruga" 

Lenny Telemarketing 

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When was the first time you became aware of the air? As the CEO of a drone transportation company, Star Simpson thinks about flight everyday. She joins the podcast to talk about her startup, ThereCraft, which uses drones to deliver lifesaving supplies to first responders and improves last-mile delivery to remote locations. She reveals a few secrets about engineering her flying vehicles of the future, and discusses what’s to come for drone technology.

Links: 

Star Simpson 

ThereCraft.com

Otherlab 

Circuit Classics 

ThereCraft - Twitter 

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Postlight loves playing with code — and sometimes that play helps people be more productive. Paul and Gina introduce Account, a new open-source Labs project from Postlight that renders interactive math equations as text stories. Paul discusses the importance of creating data representations that people can explore, and thanks to Account, Gina is converted from an old-school coder to a React fan.

Links: 

Account

Tinysheet

Soulver 

Tangle.io 

Idyll 

RFP Builder 

Whimsical 

Reveal 

Lifehacker 

Postlight Labs 

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It seems natural to implement rules to reduce risk. But when dealing with fluid processes like software development, can rigidity and fear of unknown variables actually hold you back? Paul and Rich discuss what’s at stake when leaders confuse rules with risk mitigation. We draw parallels between a good pilot, a good lawyer, and good software development — and as a bonus, Paul tells you how you can earn a promotion using only four words. 

Links: 

Sarbanes-Oxley

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When you can’t invite a prospective client into the office, how do you hold their attention and show them you’re actively listening? Charisma and eye contact don’t make the same impact over Zoom. Paul and Rich explain an adaptive sales approach that uses digital tools and tactics to demonstrate value. Behold our new Reactive Sales technique.

Links: 

Sitecore 

Adobe Experience Manager

Pendo 

The Challenger Sale: Taking Control of the Customer Conversation

Reveal.js 

Whimsical 

Miro 

Mural

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Good design often goes unnoticed, but not for Scott Berkun. In his new book, How Design Makes the World, Scott delves into how both good and bad design affect our daily lives. On this episode, Scott lays out the big questions you must ask about your users: Who do you design for, and why? And how do you avoid unintended harm when designing products?

Links: 

Scott Berkun 

How Design Makes The World 

Scott Berkun Twitter

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