Independent pharmacy owners like Bruno Tching know that focusing resources on clinical services is important for sustainable success. One of the very first members of CPESN California, Tching has shifted his mindset to prioritize collaboration instead of a solely individualistic view. Through their participation in CPESN and an MCO pilot program, Tching’s pharmacy is big on clinical care. With so many tasks to juggle, they find ways to simplify repetitive tasks in order to save time and be more efficient. This way, they can work smarter - not harder.

Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing

Guest: Bruno Tching, Pharmacy Owner and CPESN Luminary

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Beyond the Scripts - Episode 23

Hosted By: Will Tuft, Director of Education at PioneerRx

Guest: Josh Rimany, Pharmacy Owner and Functional Pharmacist

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

When it comes to ordering anything during the pandemic, it can be easy to catch yourself “panic buying” to avoid shortages and supply chain issues. But there’s a smarter way to do it. We are joined by Theresa Rodriguez, VP of Strategy & Business Development at Pharmacy Automation Supplies, and she shares tips on how to be prepared and make sure you play your cards right. She also highlights some opportunities to market your pharmacy through adherence packaging and deliver the best care to your patients.

Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing

Guest: Theresa Rodriguez, VP at Pharmacy Automation Supplies

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

One of the very first commercial buildings in its neighborhood, Hayes Barton Pharmacy has been around for almost 100 years. Found at the middle of a 5-point intersection, this small store has made a big impact on its community. So how have they been able to do this? One of the main reasons is that the staff takes ownership of what they do. Pharmacy owner Brent Talley explains how his team has experienced increased employee job satisfaction and retention even during the pandemic, as well as grown their patient base. They have really honed in on the cornerstone of community pharmacy.

Beyond the Scripts - Episode 22

Hosted By: Will Tuft, Director of Education at PioneerRx

Guest: Brent Talley, Owner of Hayes Barton Pharmacy

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Victoria and her Community Pharmacy team are a well-oiled machine when it comes to vaccinations. Some have even dubbed them the “Chick-Fil-A of Vaccines.” But despite all of this, sometimes your community might expand further than you realize. Victoria Hennessey explains the unique challenges her team faces with their local demographic, including language barriers and vaccine hesitancy. Listen in to learn how they are adapting to these obstacles in order to protect their community.

Hosted By: Mark Bivins, VP of Sales | Josh Howland, SVP of Clinical Strategy & Development

Guest: Victoria Hennessey, Pharmacy Owner and Lead CPESN Luminary

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

If you work in the independent pharmacy space, you’ve probably heard of Amina Abubakar. Amina’s friendly disposition and unwavering positivity make it easy to see how she’s become successful and made an impact on so many lives. Listen as Amina shares her game-changing secret for approaching providers, tells an unbelievable story of how she started her first pharmacy, and describes the unique psychology behind her new store’s layout. Amina is known for adding the human touch to healthcare, and her experience has shown that you truly can’t put a price on connection.

Beyond the Scripts - Episode 21

Hosted By: Will Tuft, Director of Education at PioneerRx

Guest: Amina Abubakar, Pharmacy Owner and CPESN Luminary

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

If there’s one thing you learn from pharmacy owner and CPESN luminary Ed Hudon, it’s to get out there and use your voice. Ed has learned that it's important to invest in yourself and invest in your community - because it always comes back full circle. Using the Art of Conversation, you can have valuable interactions with your patients and with other connections in your community. Ed Hudon shares his recommendations for building your network and getting the tools and resources you need to run a successful pharmacy business.

Hosted By: Mark Bivins, VP of Sales | Josh Howland, Sr. VP of Clinical Strategy and Development

Guest: Ed Hudon, Pharmacy Owner and PPCN/CPESN Luminary

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Taking a page out of his father’s book, Barry Klein keeps the family pharmacy going with a forward-thinking mindset. His work in the pharmacy has moved from using typewriters and diskettes to high-tech software and automation - but one thing remains the same. The goal of Klein’s Pharmacy is to always put the patient first and do everything they can to help them. Barry Klein talks about his team’s passion for serving the mentally ill and developmentally disabled population in their area. As we enter 2022, he looks forward to the development of better payment mechanisms for pharmacies and more streamlined physician collaboration.

Beyond the Scripts - Episode 20

Hosted By: Will Tuft, Director of Education at PioneerRx

Guest: Barry Klein, Owner of Klein’s Pharmacy

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Jeff Harrell is the ultimate entrepreneur - with everything from pharmacies to bakeries to arcades under his belt. When it comes to the pharmacy space, he has a lot of experience with helping hopeful entrepreneurs get matched with the perfect business location. A real Pharmacy Matchmaker, Jeff Harrell tells heartwarming, life-changing stories and shares his advice for current and aspiring business owners. Harrell currently owns or co-owns 26 pharmacies in the northwest, so he’s got a lot of innovative ideas that you won’t want to miss.

📬 Need advice from the Pharmacy Matchmaker? Contact Jeff at [email protected]

Hosted By: Mark Bivins, VP of Sales | Josh Howland, Sr. VP of Clinical Strategy and Development

Guest: Jeff Harrell, Pharmacy Owner and NCPA Board Member

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Megan Smith had a very specific dream job, one that she never thought would actually come true. Yet she found her passion in being an Assistant Professor of Pharmacy Practice and Director of the Community-Based Residency Program at the University of Arkansas for Medical Sciences (UAMS). She gets to work with a variety of people every day to share her knowledge and passion for pharmacy. Megan sees her role as “telling the story of community pharmacy,” and you can feel the excitement in her voice while she does.

Hosted By: Mark Bivins, VP of Sales | Josh Howland, Sr. VP of Clinical Strategy and Development

Guest: Megan Smith, Asst. Professor of Pharmacy Practice & CPESN Network Facilitator

Looking for more information about independent pharmacy? Visit www.pioneerrx.com