In this edition of the Pharmacy Survival Guide series, guests Joey Chamberlain, Parker Baro, Rannon Ching, and Mayank Amin share the hard-earned (and well-won) strategies that keep their pharmacies strong. They talk everything from cash pricing to maximizing margins to turning storage closets into profitable clinics backed by medical billing. Packed with practical tips and real-world wins, this episode is a masterclass in doing more with less.  

00:31 – Joey Chamberlain on balancing care and business survival 

03:14 – Should you pay for a pricing solution? Why time is money 

04:08 – Parker Baro on delegation, priorities, and business focus 

07:30 – Rannon Ching on the learning curve of medical billing 

09:54 – Real-time insurance tools and fixing billing blind spots 

12:15 – Why pharmacy-level care deserves provider-level billing 

14:13 – Reframing counseling as consultation for reimbursement 

17:00 – Mayank Amin on profit margins, strategic ordering, and innovation 

20:11 – Competing with Amazon by offering personalized experiences 

22:19 – Diversifying income through clinical services 

23:13 – Buying smart: comparing suppliers and boosting script margins 

24:00 – Understanding retroactive fees and unpredictable clawbacks 

25:19 – Final thoughts: simplify reporting, work smarter, not harder 

Hosted By:  

- Mark Bivins, SVP of Sales, RedSail Technologies  

- Will Tuft | Director of Pharmacy Education & Engagement    

Guests:  

- Joey Chamberlain | President, CEO of Cheek and Scott Drugs 

- Mayank Amin | Owner & Chief Patient Advocate, Skippack Pharmacy 

- Rannon Ching | Pharmacist-in-Charge, Tarrytown Pharmacy 

- Parker Baro | Medication Transitions Specialist at Denver Health 

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com