Catalyst Pharmacy Podcast

By RedSail TechnologiesBusiness

Catalyst Pharmacy Podcast episodes

May 21 From Overwhelmed to Optimized: Pharmacy Automation That Actually Works
Looking to scale your business without sacrificing time, energy, and cash flow? In this episode, Johnathon Duhon sits down with Rannon Ching to unpack how independent pharmacies can scale smarter. From cutting data entry time by 80% to expanding vaccine programs without burnout, this conversation is packed with real-world strategies you can implement to grow your business today.

Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies
Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health

Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
14 min
May 06 Why RedSail’s Connect Conference Is a Game‑Changer for Independent Pharmacies
Wondering if Connect 2026 is worth the hype? Take it from Joe Williams, a long-time attendee, speaker, and Connect enthusiast. In this episode, Joe shares how the in‑hallway conversations, late‑night brainstorms, and direct access to super-users at Connect drive innovation faster than any support line ever could. If you’re looking to learn, scale, or get more involved in the world of independent pharmacy, you won’t want to miss Connect.

00:00 – Opening: The Value of Connect
01:05 – Networking, Collaboration, and Hallway Huddles
05:40 – Inside the Live Training Rooms
07:44 – The Power of Conversations at Connect

Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies
Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
10 min
April 29 Why Vaccines Are the Most Underrated Profit Center in Pharmacy
Vaccines sit at the intersection of patient care and real pharmacy revenue—but most pharmacies never unlock their full potential. In this episode, Johnathon Duhon sits down with Rannon Ching to break down how independent pharmacies can scale vaccines year-round using smarter workflows, better systems, and a new approach to education and buying power. 00:20 – From Pharmacy to Vaccine Startup 01:50 – Why Pharmacy Systems Beat Medical EHRs 03:55 – Vaccines as Patient Care and Profit 06:05 – Introducing Access Point Vaccine Partners 08:23 – Education, Mentorship, and Collaboration 09:28 – Solving the Capacity Problem 11:41 – Three Vaccine Features Every Pharmacy Should Use 13:29 – Bulk Uploads and Clinic Efficiency Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/ Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
18 min
April 16 How NCPA Prepares the Next Generation of Pharmacy Owners
Behind every successful pharmacy is a support system rallying behind it. For pharmacy owners Mark Ey, Jade Ranger, and Hashim Zaibak, that support comes from NCPA. In this segment, the trio sits down with Jonathan Duhon to talk about how they’ve made the most of their NCPA memberships: from participating in the annual Ownership Workshop to the Pathways to Ownership program to steering committees, business and clinical classes, and everything in between. They also share how they’ve taken what they’ve learned at NCPA and spread the message to other prospective owners: in speaking engagements, student mentorships, and networking across the industry. If you’re looking to turn your ownership dream into reality, start with NCPA.

00:00 – Education & Training: Shifting the Conversation 02:00 – Ownership Workshops & Pathways to Ownership 04:00 – Business Acumen & Clinical Training Needs 06:00 – Learning Through Committees & Real-Time Collaboration 08:00 – Representation, Inclusion & Minority Ownership 10:00 – Investing in Students & the Next Generation 12:00 – National Outreach, School Visits & Leadership Development 14:00 – Preparing Future Owners & Expanding NCPA’s Impact

Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Mark Ey | SVP & COO,
NCPA Jade Ranger | Owner/Pharmacist, The Prescription Shoppe
Hashim Zaibak | Founder, Hayat Pharmacy

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
21 min
April 10 How Clean Data Can Transform Your Pharmacy Overnight
Joe Williams breaks down why open enrollment never really ends, how clean data unlocks hidden opportunities for patients and pharmacies alike, and how strategic Medicare enrollment support can transform community care. Plus, how one family saved over $9,000.

00:00 Open Enrollment Never Really Ends
00:50 Why Medicare Shouldn’t Be Seasonal
02:01 Building Med Smart Insurance
03:35 Identifying Opportunities at the Pharmacy Counter
04:06 How Better Plans Help Patients & Pharmacies
06:47 Proving the Model Works at Scale
11:02 A $9,000 Family Savings Story
13:48 Why Community Impact Matters
17:19 Build the Plane While It’s Taking Off

Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies
Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
26 min
April 02 What I Wish I Knew Before Switching Pharmacy Software
What happens when an experienced pharmacy leader starts over with a brand-new operation after 10 years on the same system? In this episode, Rannon Ching shares real-world lessons on switching pharmacy software, avoiding common setup mistakes, and building smarter workflows from day one.

01:59 - Switching Pharmacy Systems for the First Time
02:38 - Leaving Pharmacy and Starting a New Opportunity
03:01 - Why an Operating System Matters
04:29 - Reverse Engineering Location Options
05:44 - The Mistake of Doing Too Much Too Fast
07:24 - Building Priorities That Scale

Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies
Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health

Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
16 min
March 18 Why NCPA’s Support Matters: Real Stories from the Front Lines
This week, we’re reconnecting with Mark Ey, Jade Ranger, and Hashim Zaibak for a deep dive on the challenges facing independent pharmacies today—and how NCPA helps owners tackle those challenges confidently. We discuss real-world issues like MFP changes, reimbursement delays, and state-by-state regulations alongside NCPA’s advocacy work. When you’re plugged into a community that understands your world, it can make all the difference.

Become a member now: https://ncpa.org/membership

00:00 – MFP Challenges & Reimbursement Delays
02:00 – Real‑World Problem Solving Through NCPA
04:00 – Value of NCPA Events & Convention Takeaways
06:00 – Advocacy at the State & Federal Level
08:00 – Legislators Becoming More Informed
10:00 – Fly‑Ins & Learning to Advocate Locally

Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies
Guest: Mark Ey | SVP & COO, NCPA
Jade Ranger | Owner/Pharmacist, The Prescription Shoppe
Hashim Zaibak | Founder, Hayat Pharmacy

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
14 min
March 12 Cash Flow Is King: Med Sync + Inventory That Actually Work
What happens when reimbursement slows down but your expenses don’t? This week, we're sitting down with Joe Williams to unpack 2026’s cash-flow crunch and the strategies he’s using to stay ahead: from navigating weeks-long MFP delays to creating a “$6 rule” that keeps his inventory lean . He also talks about how he’s used med sync as a cash-flow tactic and scaled to over 1,600 sync patients using PioneerRx. If you’re trying to plan around tighther terms, keep cash flowing, and continue building services that support your business, Joe has the solutions you need to hear.

00:00 - Cash flow is king—MFP delays
03:11 - Med sync + inventory: the foundation
06:03 - The $6 rule & “never own the med”
11:14 - From paper to PioneerRx: 1,600 patients synced
19:38 - Why you won’t see 2027 without sync

Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies
Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
21 min
February 27 The Benefits of NCPA Memberships — Owners Share Their Journey
This week, we sit down with Mark Ey, Jade Ranger, and Hashim Zaibak for an honest look at the current landscape of independent pharmacy and the role NCPA plays in supporting owners across the country. Together, they share how advocacy, networking, and shared experience make a real difference—whether you're managing a single location or multiple sites. The guests open up about how NCPA shaped their journeys, the challenges they face each year, and why staying connected to other owners is critical.

Become a member now: https://ncpa.org/membership

00:00 – Introductions & Opening the Conversation
02:00 – Meet the Pharmacy Owners
04:00 – What NCPA Really Does for Independent Pharmacies
06:00 – The Path to Joining NCPA
08:00 – Why Independent Pharmacies Need a Unified Voice
10:00 – Understanding the ROI of NCPA Membership
12:00 – Real Financial & Operational Benefits
14:00 – The Power of Networking Across States

Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies
Guest: Mark Ey | SVP & COO, NCPA
Jade Ranger | Owner/Pharmacist, The Prescription Shoppe
Hashim Zaibak | Founder, Hayat Pharmacy

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
18 min
February 11 How One Pharmacist Grew to 3 Locations in 5 Years with Kyle Beyer
Think ownership requires slow growth? Think again. Independent pharmacy owner Kyle Beyer joins us to discuss how he went from chain pharmacist to multi-location owner of North Shore Pharmacy in only five years. He talks about the opportunities and obstacles of ownership: from buying during COVID, building a compounding hub, scaling through partner networks, and navigating the changing landscape of PBMs. If you’re wondering what it really takes to grow in today’s industry, Kyle’s is the success story you need to hear.

00:00 – Welcome & Guest Introduction
01:30 – The North Shore Expansion Story (3 Locations & Growing)
07:54 – Buying a Pharmacy Right Before COVID Hit
11:14 – Building a Compounding Hub & New Revenue Streams
13:19 – Partner Network Success & the Rise of the “Sticky Patient”
17:26 – Supplements, DME & Front-End Profit Strategies
23:29 – Scaling With Technology: Processes, Staff & Pioneer Features
33:15 – Medicare True-Ups & What Pharmacy Owners Should Watch

Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies
Guest: Kyle Beyer | Owner, North Shore Pharmacy

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
47 min

About Catalyst Pharmacy Podcast

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On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time.