Step inside Lewis Drug's innovative pharmacy model where retail meets long-term care. Director Kara Benson reveals how they're combining local presence with centralized operations to transform patient care, streamline facility relationships, and build stronger communities. Learn practical insights on workflow management, facility partnerships, and adapting to healthcare's evolving landscape.

0:40 - Intro & Lewis Drug's Background

5:37 - The Power of Local Community Presence

7:52 - Building Strong Facility Relationships

14:10 - Managing the Hub & Spoke Model

19:19 - EMR Integration & Technology Focus

26:25 - Future Strategy: Transitions of Care

Hosted By: Mark Bivins | SVP of Sales, RedSail Technologies

Guest: Kara Benson | Director of Long-Term Care, Lewis Drug Inc.
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

With more Americans aging at home than ever before, discover why 52% of independent pharmacies are expanding into LTC services. From legislative battles to technological innovation, Rebecca and host Mark Bivins discuss the role pharmacists play in addressing the senior care crisis. Learn how AI, remote monitoring, and changing patient preferences are reshaping the future of healthcare delivery, and why baby boomers are driving the shift toward home-based care services.

Join us for a look back at independent pharmacy's transformative year in 2024. Our guests discuss how the industry evolved beyond traditional dispensing, embraced new revenue streams, and established itself as a premium healthcare service. From innovative clinical services to creative business solutions, discover how independent pharmacies adapted and thrived in an ever-changing healthcare landscape.

Guests Include:

00:06 - RedSail Acquiring BestRx | Catch-Up 

04:06 - Optimistic Outlook on Pharmacy | EP 121

09:18 - Independent But Not Alone | BTS 60

13:43 - Tackle Pharmacy Accounting | Ep 109

16:22 - Multiple Locations, One Purpose | Ep 119

20:55 - RxCash+ | BTS 56

26:08 - PBM Reform | EP 112

29:35 - Leading Through Pharmacy's Evolution | EP 111

33:27 - Pharmacy Analytics | BTS 59

38:33 - Community Health Workers | BTS 58

43:07 - The Medicare Plan Selection Opportunity | EP 124

47:14 - Don’t Sweat The Small Stuff | BTS 54

Hosted By: Mark Bivins, Chief Growth Officer, RedSail Technologies, Will Tuft | Manager of Event Education at PioneerRx, Josh Howland | President of Pharmacy Systems, RedSail Technologies
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

In this episode of Beyond the Scripts, host Will Tuft sits down with Brad Gallagher and Shahida Choudhry to explore critical legal considerations often overlooked by pharmacy owners. From contract negotiations to employee management and digital presence guidelines, this is an episode you don’t want to miss. Tune in to hear about hard-learned lessons about common legal pitfall to ensure your pharmacy’s legal health.

0:00 - Introduction and NCPA event discussion

4:03 - Legal blind spots in regulatory compliance 

13:32 - Employee hiring and background check considerations

29:43 - Contract negotiations with PBMs and vendors 

9:16 - Documentation and standard operating procedures

44:42 - Digital presence and marketing guidelines

52:01 - Looking ahead to 2025 and closing advice

Hosted By: Will Tuft | Manager of Event Education at PioneerRx

Guest: Brad Gallagher | Partner and Co-Leader of Health Care Controversies, Barclay Damon LLP

Shahida Choudhry | Owner of Palms Pharmacy 

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Step inside Lincoln Pharmacy, where historic charm meets modern innovation. Since 1935, this Albany cornerstone has evolved from typewriters to automation while keeping its heart in community care. Pharmacy Manager Zarina Jalal shares how her family's pharmacy secures grants, launches prevention programs, and maintains exceptional service despite industry challenges. Discover how this independent pharmacy stays relevant and vital after 88 years, proving that success comes from caring deeply about community health rather than just filling prescriptions.

0:00 Introduction to Lincoln Pharmacy & Zarina Jalal

3:01 Technology Evolution: From Dial-up to Modern Systems

7:33 Family Business & Community Legacy

15:15 Grant Writing & Local Health Department Partnerships

30:33 National Diabetes Prevention Program

45:23 Final Advice: "Do Things Because You Care"

Hosted By: Will Tuft | Manager of Event Education at PioneerRx

Guest: Zarina Jalal | Pharmacy Manager, Lincoln Pharmacy

Looking for more information about independent pharmacy? Visit www.pioneerrx.com 

Learn proven marketing strategies to help your independent pharmacy thrive! From building patient relationships to digital presence, discover how to stand out in your community and grow your pharmacy business. In this episode, learn how to implement customer engagement strategies, enhance your pharmacy’s digital presence, build lasting patient relationships, and more! 

Guests Include:

00:10 - Creating Your Pharmacy Puzzle - Beyond the Scripts Episode 61

07:27 - Feeding Your Beast - Catalyst Episode 118

13:32 - Different Levels of Digital Presence for Pharmacies - Catalyst Episode 113

20:08 - Approach to Doctor/Prescriber Engagement -  Catalyst Episode 81

Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Will Tuft, Manager of Event Education at PioneerRx

Guests: Antoun Salib, Regional Pharmacy Business Coach, Cencora | Nicollete Mathey, Owner, Atrium 24 | Shane Bartle, Co-Founder/CEO, Storbie  | Sam Howarth, Chief Revenue Officer, Storbie | Nicolle McClure, Director of Marketing at GRX Holdings, LLC
Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Dr. Jennifer Adams from Idaho State University's College of Pharmacy challenges conventional pharmacy practice limitations. She explores Idaho's groundbreaking standard of care model, where pharmacists' scope is defined by their clinical ability rather than restrictive regulations. From addressing imposter syndrome to reimagining technician roles, Dr. Adams shares practical insights on implementing advanced pharmacy services.

0:50 - Introduction

2:17 - Idaho's Regulatory Model

9:28 - Standard of Care Explained

17:16 - Practical Implementation

28:47 - Team Roles & Development

39:08 - Burnout & Patient Care

48:15 - National Impact & Closing

Hosted By: Will Tuft | Manager of Event Education at PioneerRx

Guest: Jennifer Adams | Associate Dean for Academic Affairs, Associate Professor at Idaho State University College of Pharmacy

Looking for more information about independent pharmacy? Visit www.pioneerrx.com 

Live from NCPA's Annual Convention, Doug Hoey discusses Walgreens announcing major store closures, validating years of warnings about unsustainable economics. Join Doug and host Josh Howland as they go over promising developments in pharmacy services, PBM reform progress, and practical implementation strategies. Tune into this live recording of the Catalyst Pharmacy Podcast as they both offer critical analysis and a forecast for the industry’s future. 

0:29 - NCPA Convention Overview & Updates

01:21 - Walgreens Closures & Industry Impact

07:22 - Future of Pharmacy Payment Models

11:48 - Three Keys to Success (Scale, Payment, Workflow)

15:09 - Team Implementation & Culture Change

20:39 - Looking Ahead: Legislative Priorities & 2024 Convention

Hosted By: Josh Howland  | President of Pharmacy Management Systems, RedSail Technologies

Guest: Doug Hoey | CEO at National Community Pharmacists Association

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

Pharmacy technology always evolves, and so do ways to provide the most innovative patient care. It’s a business — and a living — to stay ahead of the curve. In this episode of the Beyond the Scripts Podcast, join Will Tuft as he welcomes the top brass of Medcare Infusion Services and RxMile to get into the nitty gritty of pharmacy technology. Learn about the financial challenges in the pharmacy industry, the value of subscription models, and the importance of strategic tech adoption. Packed with modern insights on pharmacy operations, logistics, and growth, this episode is a must-listen for pharmacy professionals navigating today's fast-paced healthcare landscape.

0:00 - Intro, integration between Medcare Infusion Services and RxMile 

09:49 - Collaboration is an essential tool for independent pharmacies

18:28 - The power of automation and streamlined systems 

29:33 - Goals for the future

35:59 - Streamline operations for scalable, cost-effective growth

45:00 - Education is vital, not enough time

Hosted By: Will Tuft | Manager of Event Education at PioneerRx

Guest: John Braceras | CTO of Medcare Infusion Services 

Daniel Valencia | VP of Strategic and Business Development of Medcare Infusion Services 

Kunal Vyas | Co-Founder and CEO of RxMile 

Looking for more information about independent pharmacy? Visit www.pioneerrx.com 

For nearly four decades, BestRx has been the pharmacy software of choice for many generations of independent pharmacies. It's easy-to-use and intuitive features make it simple for pharmacies to operate their business, their way. Earlier this year, RedSail Technologies announced its acquisition of BestRx, paving a new way for industry excellence and innovation. On this edition of Catalyst Catch Up, join host Mark Bivins and President of BestRx Hemal Desai as they discuss the software’s beginnings, RedSail Technologies’ acquisition, and a healthy dose of Prescribables. 

0:00 - Intro, the BestRx Origin Story 

16:20 - Inside RedSail Technologies Acquisition of BestRx 

23:45 - Prescribables 

Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Hemal Desai, President, BestRx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com