What if the future of healthcare was shaped by those who know it best – pharmacists? In this episode, we sit down with Theresa Tolle, Owner of Bay Street Pharmacy, to discuss how independent pharmacists are working to change the industry from the inside out. Theresa draws on her experiences as an independent owner and former APhA President to reflect on the past, present, and future of pharmacy. We dive into the latest updates in PBM legislation, opportunities for accreditations, and best strategies for administering (and billing) clinical services. We also discuss the importance of advocacy and how you can make a difference in changing the profession for the better. As Theresa explains it, change is coming; you just have to be ready. 

NCPA Legislative Action Center: https://ncpa.org/legislative-action-center?vvsrc=%2fCampaigns%2f121272%2fRespond 

Fight PBMs Now: https://www.fightpbms.com/ 

APhA Legislative Action Center: https://actioncenter.pharmacist.com/ 

NCPA | Friends in High Places: https://www.ncpa.org/newsroom/executive-update/2025/03/07/friends-high-places-ncpa-executive-update-march-7-2025 

CDC DSMES Toolkit:  https://www.cdc.gov/diabetes-toolkit/php/reimbursement/medicare-reimbursement-guidelines.html 

00:00 - Introduction to Theresa Tolley and her background 

04:28 - Discussion on PBM reform legislation and advocacy efforts 

11:51 - Florida-specific legislative initiatives and provider status bill  

19:39 - Overview of PQA (Pharmacy Quality Alliance) and its purpose  

27:26 - Bay Street Pharmacy's combo shop model and LTC at home services  

28:40 - Diabetes education program and Medicare billing details 

40:26 - LTC at home implementation and compliance considerations 

Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies 

Guest: Theresa Tolle | Owner of Bay Street Pharmacy 

Looking for more information about independent pharmacy? Visit www.pioneerrx.com