What happens when you invest in your people? In this episode of the Catalyst Pharmacy Podcast, Meredy Ayers shares how she went from small-town pharmacy clerk to development specialist at Bremo Pharmacy. She hones in on how technicians are stepping into top-of-license roles—how that’s impacting workflow, revenue, and most importantly, patient care. From building out roles like community health workers and compression specialists to reshaping how teams operate, Meredy makes the case for investing in technicians’ growth. Because when you bet on your people, they become your biggest advantage. 

00:00 – Introduction to Meredy Ayers 

02:34 – In the Pharmacy at 15: Meredy’s Journey 

06:24 – The Story That Shaped Meredy’s Passion for Community Care 

10:44 – Why Investing in Pharmacy Technicians Matters 

14:50 – How Technicians Can Take on New Clinical and Operational Roles 

19:10 – Community Health Worker Certification for Technicians 

23:07 – Deep Dive into Career Growth at Bremo 

36:22 – How to Building Technician Careers 

42:24 – Prescribables 

Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies 

Guest: Meredy Ayers, CPhT-Adv, CHW | Development Specialist, Bremo Pharmacy 

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com