Originally posted on CBTNews.com: https://www.cbtnews.com/how-to-solve-...
Every dealer knows that a well-functioning CRM reduces the more tedious aspects of car buying and selling. It creates better leads, records customer service issues, and even assists with marketing campaigns. However, a lot of dealers are not using their CRM to its fullest capability. To find out more, we recently spoke with Greg Uland, Marketing Director for Reynolds & Reynolds, who gave us some insight into the challenges dealers have been facing this year.
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