CBT Automotive Network Podcast

The used car market has had its fair share of turns and changing trends so far in 2019 and Jonathon Banks, Vice President and General Manager for Vehicle Valuations at J.D. Power, suspects that this won't be the end of the surprises 2019 has in store for dealerships. Banks sits down with CBT News' Jim Fitzpatrick to discuss the latest update on inventory and auction volume of used cars as we begin to move into the second quarter. Check out the full interview above to see what seems to be in store for dealerships and the used car market for the remainder of 2019.

CBT News is pleased to welcome back Larry Dorfman, Founder of EasyCare, and Finbarr O'Neill, Chairman and CEO, to discuss some of the changes that will be occuring to the leadership of EasyCare. Larry and Finbarr sit down with CBT's Jim Fitzpatrick in order to share with us the plans the company has to turn over the position of Chairman and CEO from its original founder Larry Dorfman to Finbarr O'Neill. Check out the full interview above.

CBT News is pleased to welcome back Larry Dorfman, Founder of EasyCare, and Finbarr O'Neill, Chairman and CEO, to discuss some of the changes that will be occuring to the leadership of EasyCare. Larry and Finbarr sit down with CBT's Jim Fitzpatrick in order to share with us the plans the company has to turn over the position of Chairman and CEO from its original founder Larry Dorfman to Finbarr O'Neill. Check out the full interview above.

Is Your Dealership Getting Fooled by Vanity Metrics? | 7 Tips For Evaluating Your Vendors | Four Ways to Help Consumers Move Past Anxiety During the Car Buying Process

Today on CBTNews.com - Wednesday, May 22nd, 2019:

Is Your Dealership Getting Fooled by Vanity Metrics? - Jonathan "JT" Thompson, Force Marketing

Despite positive page views and clickthrough rates some dealerships continue to ultimately struggle with sales and outcomes. Jonathan "JT" Thompson, Vice President of Sales at Force Marketing, sits down with CBT News to talk about exactly why and how dealerships are getting fooled by vanity metrics, and what they should do in order to avoid this. Watch the full interview above to see what advice JT has for dealerships on how to think outside of vanity metrics and get back to driving sales in your dealership.

7 Tips For Evaluating Your Vendors

Any business owner will tell you that the success of their business depends greatly on both the vendors and suppliers that they choose. While an inflexible and tough supplier will provider mountains of woe, worry, and stress; a good supplier should be able to bring you a bounty of happy customers and profits. Regardless of the size of your dealership or what type of dealership you have, vendors and suppliers play a large role in the success of your dealership. But it’s just as important to pick a good vendor or supplier rather than picking them haphazardly.

Four Ways to Help Consumers Move Past Anxiety During the Car Buying Process

When you hear accounts of those who have purchased cars or articles that touch on the emotional side of the car buying process, many mention the feeling of anxiety. From walking into the dealership to deciding how much they are willing to pay, consumers can experience a range of emotions as they choose what car to purchase. These feelings make total sense. Outside of buying a home, buying a car is one of the most substantial purchasing decisions an individual will make.

Is Your Dealership Getting Fooled by Vanity Metrics? | 7 Tips For Evaluating Your Vendors | Four Ways to Help Consumers Move Past Anxiety During the Car Buying Process

Today on CBTNews.com - Wednesday, May 22nd, 2019:

Is Your Dealership Getting Fooled by Vanity Metrics? - Jonathan "JT" Thompson, Force Marketing

Despite positive page views and clickthrough rates some dealerships continue to ultimately struggle with sales and outcomes. Jonathan "JT" Thompson, Vice President of Sales at Force Marketing, sits down with CBT News to talk about exactly why and how dealerships are getting fooled by vanity metrics, and what they should do in order to avoid this. Watch the full interview above to see what advice JT has for dealerships on how to think outside of vanity metrics and get back to driving sales in your dealership.

7 Tips For Evaluating Your Vendors

Any business owner will tell you that the success of their business depends greatly on both the vendors and suppliers that they choose. While an inflexible and tough supplier will provider mountains of woe, worry, and stress; a good supplier should be able to bring you a bounty of happy customers and profits. Regardless of the size of your dealership or what type of dealership you have, vendors and suppliers play a large role in the success of your dealership. But it’s just as important to pick a good vendor or supplier rather than picking them haphazardly.

Four Ways to Help Consumers Move Past Anxiety During the Car Buying Process

When you hear accounts of those who have purchased cars or articles that touch on the emotional side of the car buying process, many mention the feeling of anxiety. From walking into the dealership to deciding how much they are willing to pay, consumers can experience a range of emotions as they choose what car to purchase. These feelings make total sense. Outside of buying a home, buying a car is one of the most substantial purchasing decisions an individual will make.

Despite positive page views and clickthrough rates some dealerships continue to ultimately struggle with sales and outcomes. Jonathan "JT" Thompson, Vice President of Sales at Force Marketing, sits down with CBT News to talk about exactly why and how dealerships are getting fooled by vanity metrics, and what they should do in order to avoid this. Watch the full interview above to see what advice JT has for dealerships on how to think outside of vanity metrics and get back to driving sales in your dealership.

Despite positive page views and clickthrough rates some dealerships continue to ultimately struggle with sales and outcomes. Jonathan "JT" Thompson, Vice President of Sales at Force Marketing, sits down with CBT News to talk about exactly why and how dealerships are getting fooled by vanity metrics, and what they should do in order to avoid this. Watch the full interview above to see what advice JT has for dealerships on how to think outside of vanity metrics and get back to driving sales in your dealership.

Manheim's Used Vehicle Index: How Your Dealership Can Profit from Current Opportunities | Interesting Players in the Race to Dominate the EV Industry | Should You Use Lateral Support as a Service Department Dispatch System?

Today on CBTNews.com - Tuesday, May 21st, 2019:

Manheim's Used Vehicle Index: How Your Dealership Can Profit from Current Opportunities - Zo Rahim, Industry Insights at Cox Automotive

Following Manheim's release of the latest edition of the Used Vehicle Value Index, Zo Rahim joins CBT News to discuss current defining factors of the auto industry. As the Manager of Economics and Industry Insights at Cox Automotive, Rahim says that there is still a lot of opportunity for dealers and fixed ops to continue to see favorable profit despite changes in the retail market. Watch the full interview above in order to hear more about these trends as well as how they are going to affect consumer trends and dealership's profits.

Interesting Players in the Race to Dominate the EV Industry

It’s no surprise that electric vehicles (EVs) have become increasingly popular within the past decade. They are appealing to consumers because they can save money since they don’t require constant re-fueling, they are convenient because they can be charged without owners having to leave the house, and, according to environmental experts, they can greatly reduce emissions and contribute to cleaner air. Automakers are racing to become the top dog in the EV market, but other companies are introducing plans to join in, too.

Should You Use Lateral Support as a Service Department Dispatch System?

Lateral support, Simple Support, Teams, Super Groups and Dispatch. Service Department technician production systems must be designed based on the quality and capabilities of technicians, consideration about the nuances of the franchise in question and quality and quantity of the service advisors employed. Each production system has a specific application depending on variables on the ground at the Dealership. The most popular applications I see in real life are either straight dispatch (computer or computer assisted with a dispatcher) and some iteration of lateral support. Let’s talk about lateral support as a potential system in some detail.

Manheim's Used Vehicle Index: How Your Dealership Can Profit from Current Opportunities | Interesting Players in the Race to Dominate the EV Industry | Should You Use Lateral Support as a Service Department Dispatch System?

Today on CBTNews.com - Tuesday, May 21st, 2019:

Manheim's Used Vehicle Index: How Your Dealership Can Profit from Current Opportunities - Zo Rahim, Industry Insights at Cox Automotive

Following Manheim's release of the latest edition of the Used Vehicle Value Index, Zo Rahim joins CBT News to discuss current defining factors of the auto industry. As the Manager of Economics and Industry Insights at Cox Automotive, Rahim says that there is still a lot of opportunity for dealers and fixed ops to continue to see favorable profit despite changes in the retail market. Watch the full interview above in order to hear more about these trends as well as how they are going to affect consumer trends and dealership's profits.

Interesting Players in the Race to Dominate the EV Industry

It’s no surprise that electric vehicles (EVs) have become increasingly popular within the past decade. They are appealing to consumers because they can save money since they don’t require constant re-fueling, they are convenient because they can be charged without owners having to leave the house, and, according to environmental experts, they can greatly reduce emissions and contribute to cleaner air. Automakers are racing to become the top dog in the EV market, but other companies are introducing plans to join in, too.

Should You Use Lateral Support as a Service Department Dispatch System?

Lateral support, Simple Support, Teams, Super Groups and Dispatch. Service Department technician production systems must be designed based on the quality and capabilities of technicians, consideration about the nuances of the franchise in question and quality and quantity of the service advisors employed. Each production system has a specific application depending on variables on the ground at the Dealership. The most popular applications I see in real life are either straight dispatch (computer or computer assisted with a dispatcher) and some iteration of lateral support. Let’s talk about lateral support as a potential system in some detail.

Following Manheim’s release of the latest edition of the Used Vehicle Value Index, Zo Rahim joins CBT News to discuss current defining factors of the auto industry. As the Manager of Economics and Industry Insights at Cox Automotive, Rahim says that there is still a lot of opportunity for dealers and fixed ops to continue to see favorable profit despite changes in the retail market. Watch the full interview above in order to hear more about these trends as well as how they are going to affect consumer trends and dealership’s profits.