You know customer service is important, but what are you really doing to stand out? This week we're joined by Marlene Cosain from Abby Connect to talk about the ways you can go above and beyond.

Learn more at www.abby.com

We've talked before about WHY you should do a podcast (Episode #33), but now we're talking about HOW. Mark Savant has built a mini-podcasting empire with a plethora of shows, and he's done it all by systematizing the process. Learn about how you can do it for your own show on this week's episode!

Want to learn more? Join Mark's podcasting mastermind by visiting www.marksavantmedia.com

Can law firms have a subscription model like Netflix? Attorney Mathew Kerbis believes it can be done, and he is setting out on a mission to prove it! Learn all about how you can make it possible in your firm.

To learn more, check out Mathew's podcast, Law Subscribed, wherever you consume podcasts!

CliftonStrengths can be a powerful tool for your firm when it comes to helping you understand your team and the strengths each of them have. This week, we talk to CliftonStrengths coach Golden Madume about this great tool and how you can implement it in your firm.

Want help implementing CliftonStrengths? Golden is happy to help. Check him out on Instagram @goldenmadume or send him an email at [email protected]

How can you stand out from your competitors? We have the insight this week with our guest, coach and consultant, Joe Matz! 

Learn more about Joe and his company, Apex-Able, at apex-able.com

You obviously want to run your firm the right way, but are you really taking every precaution to make sure you're staying compliant with all of the various rules and regulations you're expected to follow? In many cases with small firms, the answer is likely no. This week, we're joined by compliance expert Natalia Gindler Corsini from Prae Venire to talk about several blind spots you may not have considered.

If you'd like to learn more about implementing a compliance program at your firm, you can contact Natalia directly at [email protected] 

Many business owners may understand their P&Ls, balance sheets, and budgets, but they don't really talk about their money. Financial advisor Wendy Brookhouse is out to change that, and joins us this week to provide tips and insight on how you should be thinking about and approaching your money.

Take the first steps toward truly understanding your money at www.totalwealthscore.com

Having connections with reporters give  a huge boost your authority and credibility. This week, we're joined by media relations expert Janet Falk to talk about the entire process of building those relationships from first getting a reporter's attention to being interviewed. 

Grab your Media Profile template here: https://janetlfalk.com/falk-sample-attorney-executive-media-profile-worksheet-consult/

Get Janet's tips for maximizing an interview here: https://janetlfalk.com/falk-five-fast-tips-for-an-executive-to-maximize-a-media-interview/

We're starting a new thing! Every Thursday morning we'll be live streaming an episode on our Facebook, Twitter, LinkedIn, and YouTube channels, with the recording going up as a bonus Law Firm Marketing Minute soon after. On today's episode, we're talking about how to make your firm more inclusive for your employees.

In somewhat of a sister episode to #32 with Paula Black on publishing a book, we're joined this week by Paperback Expert's Michael DeLon to talk about how to get the most out of your book and all the ways it can enhance your marketing and business development.

Learn more about Paperback Expert at www.paperbackexpert.com