The Big Themes:
• The Ambassador: Excited about the project and are telling everyone about it. They’ll be the first ones that post their go-live badge on LinkedIn. They’re also rolling-up their sleeves to contribute.
• The up-and-comer: Might not have previous experience but see the project as an opportunity to grow in their career and add a successful digital transformation to their resume. Great attitude.
• Debbie Downer/Don Downer: “We’ve always done it this way” is their MO. They have a problem for every solution.
• I’m only here for the snacks: Quiet and non-participatory in meetings and email. Demotivate the team and get credit where credit is not due.

The Big Quotes:
“The success of a project is going to boil down to good people management.”

“You want to make sure that you're hand picking the team.”

“A lot of these problems can be solved through good documentation and a good project blueprint where people have known exactly what they're needing to contribute and buy one.”

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