FULL SHOW NOTES
https://podcast.nz365guy.com/138

• Jackie's personal background – born in Australia, moved to Indonesia – Nigeria – Thailand – Switzerland – Colorado and her home of Los Angeles
• Why Jackie travelled at a young age and her favourite place 
• An introduction about Six Sigma, also known as The Process Improvement 
• OCM – Organizational Change Management 
• How Jackie started working in Dynamics 
• Talks about her experience working with an Offshore Team 
• Discusses how she handles people in different time zones during scrum agile environments 
• Explains techniques and strategies she uses when working remotely 
• Cultural training and non-work-related code 
• How they involve remote consultants to move into functional business requirements  
• Significant challenges in handling offshore teams and their solution in moving through these challenges  
• The importance of maintaining consistent Hitachi culture no matter where people are located  
• How Jackie got into change management and her own definition of change management
• The components of ADKAR  

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith