ChannelPro Weekly Podcast

Interested to know how you can profit from workplace optimization solutions? You're in luck, because Matt and Rich have an interview for you this week with Chris Thorson of Poly on that very topic.

Curious to find out how well Rich knows his Groundhog Day trivia and why ice cream trucks always stop appearing right when your loyalty punch card qualifies you for something free? You're really in luck, because answers to those weighty questions await you here too, along with a look at how Datto and Huntress Labs busted a hacker trying to sell stolen MSP credentials on the dark web, the new cloud security apps from RocketCyber, and how customer experience differs from customer satisfaction.

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Show Information:

Episode #: 133 Title: The Ice Cream Truck Conspiracy Duration: 1:49:26 File size: 50.4MB Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor

Topics and Related Links Mentioned:

Datto and Huntress Labs Collaborate to Counter Theft of MSP Credentials RocketCyber Ships Security Apps for Office 365 5G Raises Security Concerns Customer Experience Is the Next Big Thing Poly's Perils of the Open Office site Poly Studio X family Matt's Museum Pick: Pogoplug Matt's Tech Pick: Buffalo LinkStation 210 Rich's ICYMI plug and quickie preview of the week ahead

Heard of the Jerk Tax? It's from the same people who brought you the "moron fee", as in "let me add a little more-on your bill, Mr. Managed Services Customer, for being such a jerk."

It's also one of many topics that Matt and Rich discuss in this episode with their guest host, solution provider and former managed services consultant Ronnie Parisella, along with what Microsoft's latest quarterly financials tell us about the state of the cloud computing market, what the latest data from Gartner and IDC tell us about where the money is in IT these days, and how to get strategic planning right.

All that's followed by a tip-laden conversation on social media marketing for MSPs with digital marketing expert Chris Wiser, of The Wiser Agency. And no tax for you on any of it, because ChannelPro Weekly thinks you're great!

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Topics and Related Links Mentioned:

Information about Macktez, the solution provider Ronnie Parisella works for: www.macktez.com

Scenes from the 2019 Coney Island Beard and Moustache Competition

ChannelPro SMB Forum events for 2020

Microsoft Q2 FY2020 earnings press release

Gartner Says Global IT Spending to Reach $3.9 Trillion in 2020

Traditional PC Volumes Close Out an Impressive 2019 with Fourth Quarter Growth of 4.8%, According to IDC

The Elephant in the Room: Your 2020 Focus on Business Strategy Matt's Museum Pick: HP MediaSmart Server

Matt's Tech Pick: Dell EMC PowerEdge T140

Rich's ICYMI plug and quickie preview of the week ahead Vote for your favorite Vendor on the Vanguard!

Don't fear numbers, people. They're good for you. Security holes in remote control and RMM systems, on the other hand, are less good for you, as Matt, Rich, and guest host Dave Seibert discuss on this week's show. While they're at it, they also chew over Kaseya's forthcoming security vendor acquisitions and IPO, Pulseway's new patch management upgrade, and the future of Chromebook Enterprise.

All of that comes before the truly can't-miss part of the show: our exclusive interview with Christoph Schell, HP's chief commercial officer, who shares his thoughts on the company's new sales organization, what partners can look forward to this year, and (because this is ChannelPro Weekly, after all) The Mandalorian and mustard.

Oh, and about that 3 versus 5 thing: Let's split the difference and say 4.

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Episode #: 131 Title: 3 Versus 5 Duration: 2:11:14 File size: 60.5MB Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor Guest Host: Dave Seibert

Topics and Related Links Mentioned:

• Information about guest host Dave Seibert: www.daveseibert.com and www.smbtechfest.com
• Huntress Labs on the ConnectWise Control vulnerabilities reported by Bishop Fox
• Kaseya Has Automation, Security, and an IPO in Store for 2020
• Pulseway Rolls Out Patch Management for Custom and Niche Applications
• Chromebook Enterprise: Breakthrough or Bust?
• Matt's Museum Pick: Presto Printing Mailbox
• Matt's Tech Pick: HP Tango X
• Rich's ICYMI plug and quickie preview of the week ahead

Watch your step! It turns out many things in life end in P. Just ask Matt, Rich, and guest host Erick Simpson. In this week's episode they discuss network management vendor Auvik's product roadmap, its integration partnership with Liongard, and ChannelPro's annual predictions roundup for 2020, not to mention a new mobile security app from Sophos.

Then, joined by ChannelPro Managing Editor Colleen Frye, they interview Joanna Sobran, CEO of MXOtech in Chicago and winner of our first-ever Peer of the Year award. The whole thing is so good that someone sent a helicopter for a closer look about midway through the show. Maybe you should watch your head too!

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Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe via RSS in almost any podcast app using this link: http://www.channelpronetwork.com/rss/cpw

Episode #: 130 Title: All Things That End in P Duration: 1:41:48 File size: 46.6MB Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor

Topics and Related Links Mentioned:

• Auvik Has IoT Device Identification and Troubleshooting Prowess on its Roadmap
• Auvik Sees Friends Rather Than Foes Among Managed Services Suite Makers
• Liongard Adds Integration with Auvik
• Sophos Ships Edition of Intercept X for Mobile Devices
• 2020 Predictions. 20/20 Hindsight.
• The ChannelPro Network Announces Its Inaugural Peer of the Year Award
• Hiring to Take Your Business Higher
• Matt's Museum Pick: Sega Game Gear
• Matt's Tech Pick: Nintendo Switch Lite
• Rich's ICYMI plug and quickie preview of the week ahead

Seems like the last episode of ChannelPro Weekly arrived a long time ago in a pre-holiday time that's now far, far away. But Matt and Rich are back and better than ever for 2020! Joined by guest host Jeff Halash, channel pro extraordinaire and host of the MSP Unplugged podcast, they've got thoughts about Veeam's $5 billion sale to private equity, highlights from CES, and a timely interview with Campbell Hutcheson, Datto's chief compliance officer, about the recently enacted California Consumer Privacy Act.

There's also a look at a very old gaming console and some even older—and rarer—Star Wars action figures. The Force is strong with these three!

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Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe via RSS in almost any podcast app using this link: http://www.channelpronetwork.com/rss/cpw

Episode #: 129 Title: Star Wars Weekly Duration: 2:21:49 File size: 65.4MB Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor

Topics and Related Links Mentioned:

• MSP Unplugged podcast
• Insight Partners Buys Data Protection Leader Veeam
• HP Introduces Eco-Friendly PCs, Monitors, and Accessories at CES 2020
• Lenovo Showcases New Smart Office and ThinkPad Products for CES
• Lenovo Adds new ThinkBook, Consumer PCs, and Chromebooks to CES 2020 Haul
• Acer Showcases New Creator PCs and Updated Notebooks at CES 2020
• Acer Unveils Massive Predator Gaming Monitors - Go Big or Go Home
• Vendor to Watch: Blancco Technology Group
• Securing the Security Resistant
• Matt's Museum Pick: Sega Genesis
• Matt's Tech Pick: Sega Genesis Mini
• Rich's ICYMI plug and quickie preview of the week ahead

Psst. Don't tell Rich, but contrary to his belief he's not actually streaming TV at home from a pizzeria. Fortunately, he's less confused about the new Office 365 backup solution from SolarWinds, the new additions to Sophos' MSP partner program, and the security-related predictions for 2020 that he discusses with Matt this episode.

He's also more or less on top of things during the insightful conversation he and Matt have with dynamic duo Terry and Andra Hedden, of Marketopia, about New Year's marketing resolutions every MSP should make.

Speaking of New Year's resolutions, listen in if you want to know what your co-hosts have committed to for 2020. We're hoping Rich's plans include replacing the empty pizza box and set of rabbit ears he currently uses to watch Netflix.

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Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe via RSS in almost any podcast app using this link: http://www.channelpronetwork.com/rss/cpw

Episode #: 128 Title: Deep Dish TV Duration: 1:49:53 File size: 50.8MB Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor

Topics and Related Links Mentioned:

• SolarWinds Introduces Cloud-to-Cloud Backup for Office 365
• Sophos Makes Two More Products and Deeper RMM/PSA Integrations Available to MSPs
• 7 New Year's Security Predictions from Top Vendors
• Matt's Museum Pick: Roku Streaming Device
• Matt's Tech Pick: Roku Streaming Stick
• Rich's ICYMI plug and quickie preview of the week ahead

Here's a question for Lisa Shorr, MSP, channel pro image consultant, and guest host for this episode: What's that in your cup? Because if it's what we think it is, there may be financing available for it.

Actually, financing for hardware from HP is one of the news stories Lisa discusses with Matt and Rich, along with the latest security enhancement to Barracuda's Managed Workplace RMM solution, Scale Computing's newest edge computing device, and Pulseway's new cloud backup solution.

That's followed by a look at the past, present, and future of distribution courtesy of interview guest Frank Vitagliano, CEO of the Global Technology Distribution Council, plus a visit with some hardware from Lisa's tech museum dating all the way back to 1982. Cheers, everyone!

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Episode #: 127 Title: Finance Your Bar Tab Duration: 1:49:53 File size: 50.8MB Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor

Topics and Related Links Mentioned:

• Lisa Shorr's businesses: Secure Future Tech Solutions and Shorr Success
• Barracuda Integrates Managed Workplace RMM Platform with Content Shield Web Filtering Solution
• Scale Computing Introduces Intel-Based Edge Computing Appliance
• Pulseway Launches Direct-to-Cloud Endpoint Backup Solution
• HP Expands Financing Options in Bid to Help Partners Embrace Services-Led Business Models
• GTDC's Tech Distribution 2025 report
• Matt's Lisa's Museum Pick: Sony Watchman and Palm TX
• Matt's Tech Pick: Motorola G7 and G7 Play
• Rich's ICYMI plug and quickie preview of the week ahead

Back after the holiday break, Matt and Rich discuss the new hybrid IT management portal for HPE's GreenLake platform, Intel's new solutions marketplace, SonicWall's forthcoming management tool and pricing program for MSSPs, and D&H's recent $21.5 million "credit infusion." There's also a look at lessons learned from the recent ransomware wave in Texas, courtesy of Beachhead Solutions, and a frank discussion about the difficulties—and necessity—of achieving work/life balance.

This being ChannelPro Weekly, you're also in for extended conversations about Thanksgiving leftovers and mustard. Find us another podcast that tackles managed security and sandwich spreads in the same episode and we'll pay you the contents of Matt's pant pockets. Hint: those contents are described in the title of this episode.

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Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe via RSS in almost any podcast app using this link: http://www.channelpronetwork.com/rss/cpw

Episode #: 126 Title: Pockets Full of Lint Duration: 1:49:53 File size: 50.8MB Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor

Topics and Related Links Mentioned:

• HPE Unveils Hybrid IT Management Portal for GreenLake IT-as-a-Service Solution
• Intel Launches Multi-Channel Solutions Marketplace
• SonicWall Announces Management Dashboard and Pricing for MSSPs
• D&H Grants Over $21 Million in Supplemental End-of-Year Financing
• 3 Pieces of Security Advice for MSPs—From MSPs—After the Texas Ransomware Attack
• How to Achieve Work/Life Balance
• Matt's Museum Pick: D-Link DGS-2205
• Matt's Tech Pick: NETGEAR GS305
• Rich's ICYMI plug and quickie preview of the week ahead

What would it cost to get you up first thing in the morning to do a podcast? Matt, Rich, and special guest host Eric Long, of TeraCloud, can apparently be bought cheap, and not just for talking. But talk they do about a range of topics, including all the news from Ingram Micro's ONE conference, the swelling wave of M&A activity among MSPs, the ever-terrifying security threatscape, getting an IoT practice off the ground, LCD monitors, and sandwiches.

Yep, you read that last part right. Rich and Eric are in the Mile High City for this episode, after all. Munchies are to be expected.

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Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe via RSS in almost any podcast app using this link: http://www.channelpronetwork.com/rss/cpw

Episode #: 125 Title: Anything for a Quarter Duration: 1:49:53 File size: 50.8MB Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor

Topics and Related Links Mentioned:

• Ingram Micro Adds Credit Options for Managed Services and Annuity-Based Software
• Aruba Names Ingram Micro an Authorized Federal Distributor
• Riding the MSP M&A Wave
• Be Afraid: An Expert Tour of the Security Threat Landscape
• Hiring to Take Your Business Higher
• Matt's Museum Pick: KDS Radius S-3F
• Matt's Tech Pick: LG 38BK95C-W 38" UltraWide monitor
• Rich's ICYMI plug and quickie preview of the week ahead

Sweet, compact, and nutritious. Is it any wonder blueberries are the currency of the future?

Not convinced they are? Please listen in anyway as Matt, Rich, and guest host Rory Sanchez of True Digital Security chew over Tech Data getting acquired by private equity and opening up a "cyber range", Carbonite getting acquired by OpenText, Dell going everything-as-a-service, and CloudOak introducing a business continuity planning tool.

There's even a little chatter about opportunities in the legalized cannabis biz (that's where the blueberries come in—don't ask) and establishing partnerships with businesses outside IT. Tastes good and good for you!

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Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe via RSS in almost any podcast app using this link: http://www.channelpronetwork.com/rss/cpw

Episode #: 124 Title: Pay Me in Blueberries Duration: 1:44:17 File size: 48.2MB Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor

Topics and Related Links Mentioned:

• Tech Data Agrees to be Acquired by Private Equity Investor Apollo Global Management
• Tech Data's Bauerlein: We're Off the 90-Day Shot Clock
• Tech Data Cuts Ribbon on "Cyber Range" Training and Demo Facility
• Take a Tour of the Tech Data Cyber Range
• OpenText Buys Carbonite
• Dell Technologies Rolls Out Sweeping As-a-Service Purchasing Program
• CloudOak Launches Business Continuity Planning and Orchestration Solution
• Cannabusiness Is Big Business
• Partnering with Unconventional Partners