Leading the largest not-for-profit continuing care organization in Atlantic Canada, Charbel Daniel is always looking at how the organization can do better to serve its people.

On this episode of Healthcare Change Makers, Charbel tells Philip and Michelle about Northwood's career college, which is adding capacity in a growing sector.

He shares the work Northwood's Behavioural Support Unit is doing – challenging the standards of care provided to patients with dementia.

Throughout this, Charbel weaves in lessons from his parents who immigrated from Lebanon, and how this has shaped him as a leader.

Quotables:

- "We say a lot: it's not about adding years to life, but adding life to those years." – CD

- "Failure is really the recipe to success; you don't know how you're going to get there until you know how not to get there." – CD

- "The work that's being done today is already fantastic and amazing but, yet every single day people are showing up and saying, 'how can we actually do better?'. And that's one of our values." – CD

- "I think of partnerships as things that go past being transactional and move toward transformation and working together." – CD

Mentioned in this Episode:

- Be Advice

- Care By Design Program, Nova Scotia Health

- Department of Infrastructure and Housing (Nova Scotia)

- Department of Seniors and Long-Term Care (Nova Scotia)

- Emergency Health Services (EHS), Nova Scotia

- HIROC

- Northwood Care

- Northwood Career College

- Tim Coolen

Access More Interviews with Healthcare Leaders at HIROC.com/podcast

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