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Artificial intelligence chatbot makers OpenAI and Meta say they are adjusting how their chatbots respond to teenagers asking questions about suicide or showing signs of mental and emotional distress.
OpenAI, maker of ChatGPT, said Tuesday it is preparing to roll out new controls enabling parents to link their accounts to their teen’s account.
Parents can choose which features to disable and “receive notifications when the system detects their teen is in a moment of acute distress,” according to a company blog post that says the changes will go into effect this fall.
Regardless of a user’s age, the company says its chatbots will attempt to redirect the most distressing conversations to more capable AI models that can provide a better response.
EDITOR’S NOTE — This story includes discussion of suicide. If you or someone you know needs help, the national suicide and crisis lifeline in the U.S. is available by calling or texting 988.
The announcement comes a week after the parents of 16-year-old Adam Raine sued OpenAI and its CEO Sam Altman, alleging that ChatGPT coached the California boy in planning and taking his own life earlier this year.
Jay Edelson, the family’s attorney, on Tuesday described the OpenAI announcement as “vague promises to do better” and “nothing more than OpenAI’s crisis management team trying to change the subject.”
Altman “should either unequivocally say that he believes ChatGPT is safe or immediately pull it from the market,” Edelson said.
Meta, the parent company of Instagram, Facebook and WhatsApp, also said it is now blocking its chatbots from talking with teens about self-harm, suicide, disordered eating and inappropriate romantic conversations, and instead directs them to expert resources. Meta already offers parental controls on teen accounts.
A study published last week in the medical journal Psychiatric Services found inconsistencies in how three popular artificial intelligence chatbots responded to queries about suicide.
The study by researchers at the RAND Corporation found a need for “further refinement” in ChatGPT, Google’s Gemini and Anthropic’s Claude. The researchers did not study Meta’s chatbots.
The study’s lead author, Ryan McBain, said Tuesday that “it’s encouraging to see OpenAI and Meta introducing features like parental controls and routing sensitive conversations to more capable models, but these are incremental steps.”
“Without independent safety benchmarks, clinical testing, and enforceable standards, we’re still relying on companies to self-regulate in a space where the risks for teenagers are uniquely high,” said McBain, a senior policy researcher at RAND and assistant professor at Harvard University’s medical school.
Elon Musk may not have founded Tesla, but he has become the company, and it’s become him. Now sales are plummeting, and while the share price is up 65% in the past year, investors are concerned about the close link between Musk, with his multiple projects and controversial political stands, and a company that makes cars and promises to create the next industrial revolution. To understand what Musk must do next, BBTW editor Peter Green spoke with Howard Yu, the Lego professor of management and innovation at IMD Business School in Lausanne.
Musk made Tesla $TSLA what it is, with his visionary talk and insane work ethic. But in 2025, is he still good for Tesla, or is he toxic?That visionary talk and insane work ethic are okay in my mind. Nvidia $NVDA and Taiwan Semiconductor $TSM are also insane on the work ethic front. What is less desirable is when the CEO’s focus is less about chasing purely scientific breakthroughs or unparalleled service to customers, but instead they get distracted by politics and don’t seem able to focus. Then we have a problem.
What are the biggest challenges facing Tesla now, and how would you, as a management guru, advise Musk to handle them?Find a successor. Delegate stuff he doesn’t like, just as he does with SpaceX. Build a strong bench of competent managers. If he’s Steve Jobs, he’ll also need a Tim Cook.
Do you think Musk can accept that he will need strong leaders at Tesla to guide the company forward?Nope. That’s his personality. Maybe he’ll learn. Again, he did so at SpaceX. But we haven’t yet seen him moving in that direction for Tesla so far. Perhaps he’s running into a wall when it comes to attracting top-level, world-class, big-name talent.
What’s the biggest challenge facing Tesla now?Rolling out the robotaxi. If you cannot get Robotaxi, how can anybody trust you can do a humanoid robot? So that would be a not-too-distant-future test that Elon Musk is facing.
Does Musk have the detail-oriented enthusiasm needed to run Tesla as a car company?He’s just not interested in that part. But what he’s interested in, of course, is AI, maybe potentially taking over OpenAI, continuing to accelerate Grok, and continuing to go into humanoids. So, in the ideal world, he would be able to delegate, just like at SpaceX, the day-to-day operations to someone to just run Tesla.
But you never want your company to be led by an irreplaceable man?That is the Tesla conundrum: at some point, you need to pass the torch to the next generation. Other companies that stay relevant over centuries develop generational leaders. And Elon Musk, because of his personal insecurity, you can read this in his biography, he appears to feel that when he becomes dispensable, that threatens his own self-worth.
If Elon Musk has a stroke tomorrow, or just does too much Ketamine, is that the collapse of Tesla forever?That would be a setback. Which are the companies that have gone through maturity and a new generation of managers? Microsoft has gone through that, Google has gone through that, Tesla has not. If something happened to Elon, even when he has put the company on a path to success, because of the sheer persona he imposed on the company, there’s no way that Tesla’s not going to suffer for a few years. And if deep down in the organization, there’s no one really able to figure it out as a CEO, it would be gone forever.
Okay. So buy, hold, sell?Don’t increase the exposure, but just hold.
This interview has been edited and condensed for brevity and clarity.
—Peter S. Green
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The media mirrorNEW YORK (AP) — About 780,000 pressure washers sold at retailers like Home Depot are being recalled across the U.S. and Canada, due to a projectile hazard that has resulted in fractures and other injuries among some consumers.
According to a Thursday recall notice published by the U.S. Consumer Product Safety Commission, TTI Outdoor Power Equipment is recalling certain models of its Ryobi-branded electric pressure washers because the products’ capacitor can overheat and burst, “causing parts to be forcefully ejected.”
That poses serious impact risks to users or bystanders. To date, the CPSC notes, the power tool and equipment company has received 135 reports of capacitors overheating in the U.S. — including 41 reports of explosions that resulted in 32 injuries and/or fractures to consumers’ fingers, hands, face and eyes. A corresponding notice from Health Canada noted that no additional incidents were reported in Canada.
Consumers in possession of the now-recalled pressure washers are urged to stop using them immediately and visit Ryobi’s recall website to learn about how to receive a free repair kit, which includes a replacement capacitor.
The Ryobi washers under recall have model numbers RY142300 and RY142711VNM. About 764,000 were sold in the U.S., in addition to 16,000 in Canada.
In the U.S. these products were sold at Home Depot and Direct Tools Factory Outlet between July 2017 and June 2024, the CPSC notes, for about $300 to $400 in stores and online.
TTI Outdoor Power Equipment is a subsidary of Techtronic Industries (TTI). The Associated Press reached out to the company for further comments on Thursday.
Beyond Thursday’s pressure washer recall, TTI also recalled Ryobi-branded mowers and hedge trimmers earlier this year — due to fire and laceration hazards, respectively.
NEW YORK (AP) — Europeans angry at Elon Musk still aren’t buying his cars months after the billionaire predicted a “major rebound” in Tesla sales, data released Thursday shows.
Tesla sales plunged 40% in July in the 27 European Union countries compared with the year earlier even as sales overall of electric vehicle soared, according to the European Automobile Manufacturers’ Association. Meanwhile sales of Chinese rival BYD continued to climb fast, grabbing 1.1% market share of all car sales in the month versus Tesla’s 0.7%.
Tesla stock fell 1.5% in afternoon trading Thursday.
Musk angered many Europeans by wading into politics there, embracing far-right candidates, calling a British prime minister an “evil tyrant” who belongs in prison and telling Germans “things will get very, very much worse” in their country if they didn’t vote for the anti-immigrant Alternative for Germany party. Protests broke out in several cities, including a hanging of the billionaire in effigy in Milan and posters in London likening him to a Nazi.
The company has several other problems that have hurt sales.
The company is still awaiting European regulatory approval to allow Tesla owners there to use its most advanced driver-assistance features available in the U.S., a big appeal to buyers. Musk had predicted approval of its so-called Full-Self Driving software was going to happen by March of this year.
Another hit came from Tesla’s decision to close down factories temporarily earlier this year to retool for a new version of its best selling Model Y sport utility vehicle
The company is hoping the introduction of cheaper Teslas in the last three months of this year will boost sales.
Overall, the company sold 6,600 cars in July in the EU versus 11,465 a year ago. The plunge came despite a 39% surge in battery electric vehicle sales overall.
For the first seven months of the year, Tesla sales have fallen 44%. For that entire period, as opposed to just July, Tesla accounted for 1.2% of European sales of all types —- battery, hybrid and gas powered —- versus 0.9% for BYD.
President Donald Trump has fired one of two Democratic members of the U.S. Surface Transportation Board to break a 2-2 tie before the body considers the largest railroad merger ever proposed.
Board member Robert E. Primus said on LinkedIn that he received an email from the White House Wednesday night terminating the position he has held since he was appointed by Trump in his first term. The vacancy would allow Trump to appoint two additional Republicans to the board before its decision on the Union Pacific-Norfolk Southern merger though the Senate would have to confirm them.
Primus was the only board member to oppose Canadian Pacific’s acquisition of Kansas City Southern railroad when it was approved two years ago because he was concerned it would hurt competition. He was named Board chairman last year by former President Joe Biden and led the board until Trump, after his election, elevated Board member Patrick Fuchs to Chairman.
This follows Trump’s previous firings of board members at the National Transportation Safety Board, Federal Reserve, Equal Employment Opportunity Commission and Nuclear Regulatory Commission, which are all supposed to be independent agencies.
“Robert Primus did not align with the President’s America First agenda, and was terminated from his position by the White House,” White House spokesman Kush Desai said. ”The administration intends to nominate new, more qualified members to the Surface Transportation Board in short order.”
Primus said he doesn’t think the firing is valid because the White House didn’t offer any cause for it, and he plans to fight. He also rejected their explanation for the move because he has long tried to encourage railroads to serve every industry better and help them grow, but he has already been removed from the STB website.
“I’ve been pro growth across the board in terms of encouraging growth in the freight rail network, which in turn will grow our national economy. So if that’s not being in line with America first, then I don’t know what America he’s saying is first,” Primus said to The Associated Press.
He said the firings at all these agencies threaten their independence and credibility. Primus said in his tenure the STB always strove to be impartial and apolitical.
Democratic U.S. Sen. Tammy Baldwin, who serves on the Commerce Committee, said it’s clear that “Donald Trump is trying to stack the deck so the federal government rubberstamps the merger as a huge favor for Wall Street and wealthy railroad owners.” She said Primus has been a fair regulator who worked hard to make sure railroads delivered for their customers and focused on safety.
Every rail worker union and the nonprofit Rail Passengers Association also quickly condemned the firing.
“The explanation provided for this decision — that his position has been “eliminated” — is nothing short of outrageous. Appointed bodies established through federal code are not designed to be erased at the whim of powerful corporate interests," said the SMART-TD union that represents concductors. “This action is unprecedented, unlawful in spirit, and reeks of direct interference from hedge funds and the nation’s largest rail carriers.”
The board is set to consider Union Pacific’s $85 billion acquisition of Norfolk Southern in the next two years before deciding whether to approve the nation’s first transcontinental railroad and reduce the number of major freight railroads in the U.S. to five.
Primus said the biggest problems in the industry are the lack of growth and poor service after all the deep cuts railroads have made over the last decade in the interest of efficiency and improving profitability. He hasn’t taken a position on the UP-NS deal, but he doesn’t think mergers will necessarily improve competition.
“We don’t need to merge to increase competition. We need to understand that we have to grow,” he said.
The average rate on a 30-year U.S. mortgage slipped this week to its lowest level in 10 months, but remains close to where it’s been in recent weeks.
The long-term rate eased to 6.56% from 6.58% last week, mortgage buyer Freddie Mac said Thursday. A year ago, the rate averaged 6.35%.
Borrowing costs on 15-year fixed-rate mortgages, popular with homeowners refinancing their home loans, were unchanged from last week. The average rate held steady at 5.69%. A year ago, it was 5.51%, Freddie Mac said.
Elevated mortgage rates have added to a slump in the U.S. housing market that began in early 2022, when rates began climbing from pandemic lows.
For much of the year, the average rate on a 30-year mortgage has hovered relatively close to its 2025 high of just above 7%, set in mid-January. It’s has mostly trended lower six weeks in a row and is now at the lowest level since Oct. 24, when it averaged 6.54%.
The recent downward trend in mortgage rates bodes well for prospective homebuyers who have been held back by stubbornly high home financing costs. But it has yet to translate into a turnaround for home sales, which have remained sluggish this year after sinking in 2024 to their lowest level in nearly 30 years.
Economists generally expect the average rate on a 30-year mortgage to remain near the mid-6% range this year.
Mortgage rates are influenced by several factors, from the Federal Reserve’s interest rate policy decisions to bond market investors’ expectations for the economy and inflation.
The main barometer is the 10-year Treasury yield, which lenders use as a guide to pricing home loans. The yield was at 4.21% at midday Thursday, down from 4.24% late Wednesday.
The yield has been mostly easing since mid-July as bond traders weighed data on inflation, the job market and how the potential economic impact of the Trump administration’s tariffs may influence the Fed’s interest rate policy moves.
In a high-profile speech last week, Federal Reserve Chair Jerome Powell signaled the central bank may cut rates soon even as inflation risks remain elevated.
Powell noted that there are risks of both rising unemployment and stubbornly higher inflation, and suggested that with hiring sluggish, the job market could weaken further. That could warrant the Fed adjusting its “policy stance,” he said.
The central bank has so far been hesitant to cut interest rates out of fear that Trump’s tariffs could push inflation higher, but data showing hiring slowed last month have fueled speculation that the Fed will cut its main short-term interest rate next month.
The Fed doesn’t set mortgage rates. And while a Fed rate cut could give the job market and overall economy a boost, it could also fuel inflation. That could push bond yields higher, driving mortgage rates upward in turn.
“While the Fed is likely to cut interest rates at their September meeting, it is not at all certain that mortgage rates are going to come down,” said Lisa Sturtevant, chief economist at Bright MLS. “As a result, buyers and sellers are still going to be cautious and the market could remain gridlocked this fall.”
New data on contract signings suggest home sales could remain sluggish in the near term.
A seasonally adjusted index of pending U.S. home sales fell 0.4% in July from the previous month, the National Association of Realtors reported Thursday. Pending home sales rose 0.7% from July last year.
There’s usually a month or two lag between a contract signing and when the sale is finalized, which makes pending home sales a bellwether for future completed home sales.
TOKYO (AP) — Mount Fuji hasn’t erupted since 1707. But for Volcanic Disaster Preparedness Day, Japanese officials have released computer- and AI-generated videos showing a simulation of a potential violent eruption of the active volcano.
The videos, released this week, are meant to prepare the 37 million residents in the greater Tokyo metropolitan area for potential disasters.
The Tokyo Metropolitan Government’s video warns an eruption could strike “at any moment, without warning,” depicting volcanic ash shrouding central Tokyo, about 100 kilometers (60 miles) away, within hours, paralyzing transportation, disrupting food and power, and causing long-term respiratory problems.
The video ends with the message: “We need to arm ourselves with facts and prepare for disaster in our daily lives.” It shows a family’s pantry stocked with canned food and a first-aid kit.
The Tokyo government said in a statement that there are currently no signs of Fuji erupting. “The simulation is designed to equip residents with accurate knowledge and preparedness measures they can take in case of an emergency,” it explained.
But the videos have caused anxiety and confusion among some residents.
“Are there actually any signs of eruption?” said Shinichiro Kariya, a 57-year-old hospital employee. “Why are we now hearing things like ‘10 centimeters of ash could fall,’ even in Tokyo? I’m wondering why this is happening all of a sudden.”
Hiromi Ooki, who lives in Mishima City, which has prime views of Fuji, said she planned to buy emergency supplies the next day. “Nature’s power is so great that maybe it’s better if it scares us a little,” she said.
Representatives of both the Tokyo Metropolitan Government and Japan’s Cabinet Office Disaster Prevention Division said they had not received complaints from Tokyo residents about the videos.
University of Tokyo professor and risk communication expert Naoya Sekiya said the government has for years modeled scenarios for volcanic eruptions and earthquakes, but added that does not mean Fuji is about to erupt.
“There’s no particular significance to the timing,” Sekiya said.
Japan is highly vulnerable to natural disasters because of its climate and topography and is known for its meticulous disaster planning which spans earthquakes, typhoons, floods, mudslides and volcanic eruptions.
The Japan Meteorological Agency last August issued its first-ever “megaquake advisory” after a powerful quake struck off the southeastern coast of the southern main island of Kyushu.
Of the world’s roughly 1,500 active volcanoes, 111 are in Japan, which lies on the Pacific “Ring of Fire.”
Fuji, Japan’s tallest peak, used to erupt about every 30 years, but it has been dormant since the 18th century.
___
Video journalist Ayaka McGill contributed to this report.
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