From a Grey Friday in Amsterdam to a Blue Monday in London, episode 4 looks at the story of giffgaff, the UK telco, with a focus on how they are building a culture of positivity and emotional engagement from the bottom up. Steven talks to Kim Faura, Chief Commercial Officer and Alastair Gill, People Partner, about ministries, passports and of course that New Order song.
Pair with the article of the same name on The European Business Review (europeanbusinessreview.com)
Produced by DJ Yllarramendy.