Chris Gherardini on the role of data in ERP and CRM Systems

In this episode Frank and Andy have a chat with Chris Gherardini on the role of data in ERP and CRM Systems.Transcript00:00:00 BAILey  Hello and welcome to data driven, the podcast where we explore the emerging fields of data science, machine learning and artificial intelligence. In this episode, Frank and Andy speak to Chris Gardini about the role data plays in ERP and CRM systems.  00:00:17 Frank  Hello and welcome back to data driven. The podcast where we explore the emerging fields of data science, machine learning and artificial intelligence. If you like to think of data as the new oil, then you can think of us like Car Talk because we focus on where the rubber meets the road. Although there's not much of a road trip usually on this virtual road trip.  00:00:37 Frank  Is Andy Leonard? How's it going, Andy?  00:00:40 Andy  Hey Frank, it's going really well. How are you doing?  00:00:43 Frank  I'm doing alright, you know, with the exception I might have to buy a new desktop computer.  00:00:48 Andy  Ah, I have not.  00:00:49 Frank  Possibly, or power supply. Literally. We were on this call and all of a sudden everything froze and I was like Oh well, blue screen. Big deal.  00:00:59 Frank  And then when I went to power it back on.  00:01:03 Frank  It just kept keeps beeping so I'm like oh, fee something something hard so I'm going to have to do some search engine work and possibly get a new power supply or something.  00:01:06 Andy  Codes.  00:01:13 Frank  Fortunately, micro center.  00:01:14 Andy  Everything is.  00:01:17 Andy  Go ahead.  00:01:17 Andy    00:01:17 Andy  I've gotta say Frank, everything is figure out able right?  00:01:21 Frank  Everything is figure out able because of my experience with clear DB and all sorts of other drama. I have multiple backups of just about everything it if if you know so it's it's. It'll be an inconvenience, not a tragedy.  00:01:32 Andy  Outstanding.  00:01:37 Frank  But every opportunity to come back from a complete backup failure is an opportunity to learn.  00:01:47 Frank  And, uhm, Speaking of opportunity, it's really good timing that this guest is here because I as folks know I work at the Microsoft Technology Center in Reston and recently.  00:02:00 Frank  There was a, uh, someone we were on this engagement and it was very heavy into dynamics and uh, dynamics is one of those things. I haven't really looked into Andy and I have been experimenting with power apps and power platform, mostly to kind of help automate a lot of our content.  00:02:21 Frank  Production.  00:02:22 Chris  This is crucial as we.  00:02:24 Frank  Continue to put the final touches on our secret project, but this guest here is an expert in dynamics as well as various ERP solutions.  00:02:36 Frank  And he's from Saint Louis, and his name is Christian. I'm really blowing this intro here. His name is Cristiano Gardeny. Did I pronounce that right?  00:02:48 Chris  Cristiano Guardian yeah, he pulled our sounded out there so.  00:02:48 Frank  OK good good.  00:02:51 Frank  He did fine, got it. Sorry about that. He's the president and owner of Turnkey Technologies and they are a Microsoft partner. I...