Christopher Harrington, Director of Creative Strategy at Gartner, joins the show to talk about how he’s used OmniGraffle since the early days of the app. That OmniGraffle is an open-ended, general-purpose tool has been a big part of its appeal to Christopher: he can do the many different things he needs to do with it.

We also talk about user experience, otters, and Prince. Christopher is a joyful member of the Purple Family.

Content warning: In the course of talking about user experience, Christopher discusses the user experience of his partner Bill as he undergoes treatment for cancer. The user experience is presented as exemplary, as the kind of thing designers can set up when they care about users. Nevertheless, we realize this may be a topic that some people would rather not hear about. If that’s you, please skip this episode, or stop listening when we switch to that topic.

You can find Christopher on Twitter @octothorpe. You can also follow his bot The Shaboogie Bot on Twitter and listen to past episodes of his podcast with Maggie McFee: Ruining it for Everyone.

Some other people, places, and things mentioned: