How can technology redefine the guest experience in the hospitality industry? In this episode, Mattias Tanski and Erik Bergsten from CIC Hospitality reveal their innovative approach to integrating cutting-edge tech into their operations.

Key Takeaways:

• Discover how CIC Hospitality leverages hologram receptionists and AI-driven systems to enhance guest interactions and streamline operations.
• Learn about the importance of employee satisfaction tools and how they correlate with operational efficiency and revenue.
• Explore the role of sustainability in hotel management and the technology used to track and reduce resource consumption.