CIO Talk Network

Guest 1: Mark Gay

Title: Chief Information Officer, QBE Insurance Australia Pacific

To become the company your customer wants you to be, your customer experience needs to exceed expectations. Effective adoption of AI-powered people, processes, and tools can help. How should IT and customer service leaders join hands to maximize the AI opportunity while meeting related challenges?

Guest 1: Gregg Chottiner

Title: Vice President for Technology Advancement and Chief Information Officer, New Jersey Institute of Technology

Guest 2: John Ellinger

Title: Chief Information Officer, Bowling Green State University

Leaders have been dealing with episodic volatility, uncertainty, complexity, and ambiguity (VUCA) for decades. What’s should be the leadership recipe in this era when VUCA is constant and exponentially increasing in intensity?

Guest 1: Rainer Steffl

Title: CIO, Mondi Group

AI can impact Supply Chain Management (SCM) outcomes. But many such attempts by companies lead to disappointing results. What’s missing? Why hasn’t AI delivered in SCM? What’s needed to harness the most value of AI for SCM?

Guest 1: Marcus Dauck

Title: Chief Information Officer, Ringier AG

While machines don’t have emotions, can they do a better job evoking the same in humans? From user experience, marketing, and search optimization, to storytelling, how is the media industry planning to use AI to create more powerful and engaging entertainment experience for you than ever before?

Guest 1: John Kolb

Title: Vice President for Information Services and Technology & Chief Information Officer, Rensselaer Polytechnic Institute

Guest 2: Stan Waddell

Title: CIO, University of New Hampshire

The fast, volatile, and scaling digital demands require enterprise infrastructure and operations (I&O) to change beyond supporting traditional data center and cloud environments. How are organizations rethinking and investing in people, process, platforms, and tools to provision newer and faster digital technologies and methodologies including Edge Computing, IoT, RPA, and AI?

Guest 1: Lawanda Parnell

Title: Chief Information Officer, Pedernales Electric Cooperative (PEC)

Guest 2: Helen Constantinides

Title: Chief Information Officer, AVBOB

With most organizations well on their way to embedding digital in the DNA of their organizations, what’s on the CIO Agenda for 2019? How do they plan to support volatile and growing business capability demands reliably without breaking the bank?

Guest 1: Vijay Venkatesan

Title: Chief Analytics Officer, Horizon Blue Cross Blue Shield of New Jersey

You want to use AI and sophisticated analytics to enable business outcome. Is your workforce data literate? Do you have a refined, automated, and process-oriented methodology for your data management and analytics needs? How can you enable your organization to exploit digital opportunities through Data Literacy and DataOps?

Guest 1: Hem Chari

Title: CIO, Automation & Controls from GE

Guest 2: Neil Arnott

Title: SVP IS, and CIO, Traffic Tech

Artificial Intelligence (AI) has proven to be a disruptive technical tool with promising applications across industries. But, as a CIO, how do craft your AI strategy, identify most promising user cases, build required analytics capabilities, and embed it in the very fabric of your business to maximize business outcome?

Guest 1: Christopher Porter

Title: Chief Information Security Officer, Fannie Mae

Going digital is about harnessing data to create opportunities for growth. It’s data in the cloud, your datacenters, on the endpoints, and in other not as visible pockets within your enterprise. It’s your intellectual property and institutional knowledge. It’s the conversations that make your teams productive. Data loss and leakage pose a significant hindrance as organizations look to take off using the digital runway. Do you have a data-aware culture? Is data security top of mind across the business as you map out your digital journey?

Guest 1: Samuel Sudhakar

Title: Chief Information Officer and Vice President for Information Technology Services, California State University, San Bernardino

Are people just resources that your organization must exploit? In this day and age, when people are not making widgets, should they be ‘managed’ to improve the value they can help create? Would just leading them by painting a vision be enough? What strategies, approaches, and tactics would work the best for maximizing the people potential?