CIO Talk Network

Guest 1: Claudia Keith

Title: Chief Communications Officer, City of Palo Alto, CA

Guest 2: Jonathan Reichental, Ph.D.

Title: CIO, City of Palo Alto, CA

Social media hasn't just empowered today's kids; it has enabled business leaders to more effectively communicate, think strategically and facilitate an agile, responsive organization. But many leaders still harbor perceived fears of security risks if not the danger of losing their jobs. Others just don't think they have the time or the need. What needs to change in order for business leaders to be able to become a true social media maven and deliver what is expected of them?

Guest 1: Dr. Roger R. Schell

Title: Professor, USC/ISI, University of Southern California

Guest 2: Roy Mellinger

Title: VP and CISO, Wellpoint

As the threats of APTs deepen and become increasingly difficult to prevent or detect in a timely fashion, CISOs are rethinking the approach to security, pooling their efforts and information to attain better intelligence on how to respond quickly and appropriately to mitigate damage. What we’re seeing is Big Data transforming into “Big Intelligence” in the security space, with CISOs aiming toward a shared information network by utilizing Big Data and the combined information of those fighting the good fight. So how can we enable such a “Big Intelligence” network, how can CISOs derive actionable intelligence from it, and how will it help us get a step ahead of the bad guys?

Guest 1: Bob Krestakos

Title: VP, CIO & Americas Operations, Steelcase Inc.

Guest 2: Charles (Chuck) Walker

Title: Director, Information Technology, Simulation Engineering, Steelcase

Guest 3: Robert (Bob) Hendriksen

Title: Plant Manager, Kentwood West, Steelcase

The expectation of IT and the CIO has risen to the point that innovation and finding value outside of operations is a necessity. IT can no longer just allow projects to keep running, but in many cases, working on new ideas to improve simply doesn’t fit the resource plan. But what if through Lean Manufacturing inspired principles, IT was able to gain some head room to invest in innovation within IT and the rest of the business? This was the idea at Steelcase, where focusing on continuous improvement meant getting the entire IT organization to adopt the vocabularly of the factory floor. So how did Steelcase's IT create strategies to achieve those breakthrough improvements?

Guest 1: David Mathison

Title: Founder, CDO Club, Curator, CDO Summit

Guest 2: Sergio Corbo

Title: Former CMO, GE Energy Management Industrial Solutions

The word “digital” has expanded its definition to touch not just the Internet but mobile, social and local platforms, and the expectation is that digital business strategies must include everything digital. Who will be the agent of change in charge of the entire online business unit? Enter the Chief Digital Officer. Has the need for this role grown out of the conflict between the CIO and CMO? Is it possible these two roles will evolve and be impacted drastically before the year is up? And with such broad needs, what all should fall under the “digital” purview? How will companies successfully combine all of their digital, business, marketing and technology needs?

Guest : Scot Berkey

Title: Managing Director Full Peak LLC, Former CIO

Much of a person's emotional intelligence is built on their individual endeavors of self-awareness, self-assessment and self-regulation. The strongest leaders demonstrate, and are expected to contain strong emotional intelligence, but it's less of an expectation of a leader's team, and that leader's behavior doesn't necessarily trickle down. How can a leader instill a culture of "social competence" such that your team can strengthen communication, avoid conflict and engage in healthy support and collaboration? How can we make emotional intelligence part of the internal DNA?

Guest 1: Michael Israel

Title: Senior Vice President and CIO, Six Flags

Guest 2: Morgan Geddie

Title: Associate Dean, Department Chair and Professor at California State University Chico, Recreation, Hospitality and Parks Management Department

The goal of any successful hotel, casino or theme park shouldn’t just be to provide their guests with a good time but to truly wow them, helping to improve guest loyalty and anticipate services before the guests know what they even need. The insights attained from Big Data and the visions behind the Internet of Things have the potential to provide visitors with an entirely personalized experience that unifies all components of their stay. So how do you go beyond mobile apps and build a travel, recreational experience that integrates all parts of the value chain and keeps guests coming back for more?

Guest 1: Jay Ferro

Title: CIO, American Cancer Society

Guest 2: Mark Shaver

Title: VP & CIO of Joy Global

Growth is a leading priority for many C-Suites, and yet many companies still struggle to make an impact. We all want market expansion, an enriching customer experience, the capability to predict consumer behavior and create flexible business models while minimizing the effect of such a volatile external environment. But what does it take to identify these opportunities for growth? What is preventing organizations from developing practical strategies and constructing support processes and systems in order to achieve their growth objectives?

Guest 1: Atti Riazi

Title: Assistant Secretary-General & Chief Information Technology Officer at United Nations

Guest 2: Chandra Dhandapani

Title: SVP and Divisional CIO, Capital One Financial Services Division

What does it take to build a strong brand? It has to provide consistency, convenience, quality and overall value. A strong brand is one that people can trust. Some departments have been successful in maintaining a consistent presence with business and their end users, but how strong is IT’s brand today? Is IT doing what it takes to listen, to deliver, to be visible and to be seen as a catalyst of real change and innovation? For those groups who have mastered this experience, how have they been able to do so consistently, and what’s preventing others from following their lead?

Guest : Dr. John Kotter

Title: Head of Research at Kotter International, Konosuke Matsushita Professor of Leadership, Emeritus at Harvard Business School

You can't keep doing the same thing and expect a different result, and it's a hard fact that organizations are specifically designed such that they receive consistent results. But if the organization wants change, it requires a change leader who has what it takes to enable a transformation in the internal culture, earn strong executive sponsorship, restructure their organization and better align their workforce. What does it take for a leader to enable change in a dynamic age of upheaval, innovation and disruption?

Guest 1: Dr. Jon Gant

Title: Director of the Center for Digital Inclusion, Professor at Graduate School of Library and Information Science at the University of Illinois

Guest 2: John Windhausen Jr.

Title: Executive Director of the Schools, Health & Libraries Broadband Coalition

Over five billion people, nearly two thirds of the world’s population, are without Internet access. Attempts to bridge the gap of this Digital Divide have struggled due to poor infrastructure and an inability to generate greater commerce or quality of life. But new innovations with mobility have made it such that people can receive 3G connectivity in places without electricity. So can global Internet connectivity have the necessary gradual impact on a region’s economy and living conditions in order to see a significant change? How are governments, the commercial sector and non-profits joining hands to contribute to this cause, and how can working on this help solve the impoverished world’s other priorities?