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  • Waste Incineration: How Waste-to-Energy Really Works
    Incineration in the Circular Economy

    Do you know how a waste-to-energy plant actually turn household waste into electricity, heat, and steam?

    Philipp Böhm, Managing Director of NEEW Ventures walks through the full process at a plant in Premnitz, from the truck pulling up at the gate to energy entering the grid.

    What you'll hear in this episode:

    • How waste companies make money: they don't buy their fuel. They charge producers to take it off their hands.
    • Why no one knows what's actually in the waste once it hits the bunker, and why that's a real operational problem.
    • What comes out the other end: enough electricity for 40,000 homes, heat for a nearby city, and steam for surrounding industry, from a single plant.

    This is the first episode in "Incineration in the Circular Economy," a series sponsored by NEEW Ventures.

    People

    Philipp Böhm, Managing Director at NEEW Ventures
    https://www.linkedin.com/in/boehmphilipp/

    Patrick Hypscher, Circular Business Strategist, PaaS Expert

    https://www.linkedin.com/in/hypscher/

    Chapters

    0:00 Intro
    2:16 From Product Design to Waste Incineration
    3:20 The Scale of Waste-to-Energy in Germany
    5:08 NEEW Ventures and the Wasteer Story
    7:45 The Premnitz Plant: 300,000 Tons a Year
    10:21 The Business Model of Waste Removal
    14:00 The Bunker and the Role of the Crane Driver
    22:18 The Control Room and the 850°C Threshold
    25:03 Combustion, Slag, and What's Left Behind
    29:42 Emissions, Landfill, and EU Regulation
    32:09 Turning Waste into Electricity and Heat
    34:29 The Reputation Problem of Waste-to-Energy
    35:43 Outro

    About

    NEEW Ventures is a venture builder and subsidiary of EEW Energy from Waste, one of the market leaders for thermal waste treatment in Germany. 

    Founded in 2021 in Berlin, NEEW Ventures builds startups that use data, AI, and digital tools to create value from waste. Its portfolio includes Wasteer, which uses AI-based waste composition analysis to cut emissions and operating costs at incineration plants, and Minimise, a digital traceability platform for e-waste recycling. NEEW Ventures also runs the Circularity Hub for startups, researchers, and industry professionals, and the Waste & AI Hub (WAIH), connecting AI experts with waste industry operators. Find out more at: neew-ventures.com

    Further Links

    https://www.neew-ventures.com/
    https://www.eew-energyfromwaste.com/

    One-page Summary

    Sign-up for the Circularity.fm Newsletter and get a summary with the take-aways of this episode. Register here: https://circularity.fm/episode/waste-incineration-how-waste-to-energy-really-works/

    38 min
  • Business Interruption Insurance: When Circularity Pays Off
    Enabling Circularity Through Insurance

    How do circular practices enable better risk management and what's that means for insurance premiums?

    Nadin-Shirin Zimmermann from Nexarus breaks down the business logic of insurance products and where circularity changes the equation. Before founding Nexarus, she spent years as a corporate underwriter at Allianz and XL Capital.

    What you'll hear in this episode:

    • How business interruption insurance actually works and what drives the premium.
    • Why climate liability is a growing risk and how circular design reduces exposure.
    • What 10 years of research show about ESG-driven companies outperforming their peers.

    Listen now to understand why staying linear may be the largest uninsurable risk a company faces.

    This is the last episode in the series Enabling Circularity Through Insurance.

    People

    Nadin-Shirin Zimmermann, Circular Business Activator at Nexarus
    https://www.linkedin.com/in/nadinzimmermann/

    Patrick Hypscher, Circular Business Strategist, PaaS Expert

    https://www.linkedin.com/in/hypscher/

    Chapters

    0:00 Intro
    0:40 The Role of Insurers in Enabling Business Transformation
    11:50 Climate Liability - What's Affected by Circular Practices
    15:16 Link Between Circularity and Risk Management
    16:35 Understanding BI - Business Interruption Premium
    17:22 Risk Management and Lower Premiums
    20:17 Accumulated Risks Within the Supply Chain
    24:40 ESG Role in Business Performance & 5 Reasons for Circular Practices
    36:13 Outro

    About

    Nexarus is a German circular-economy and strategy consultancy focused on the Mittelstand. It aims to help mid sized companies grow through circular business models, responsible value creation and decisions that strengthen long term competitiveness.

    Its approach is built around connecting business reality with circular value creation and working alongside client teams rather than only advising from the outside. Nexarus also works with a network of partners across innovation, sustainability, compliance and circular economy, and stays in exchange with research and innovation ecosystems.

    Further Links

    Get to know more about Nadin’s work:
    https://nexarus.de/

    One-page Summary

    Sign-up for the Circularity.fm Newsletter and get a summary with the take-aways of this episode. Register here: https://circularity.fm/episode/business-interruption-insurance-when-circularity-pays-off/

    38 min
  • Insurance Claims: How Tryg Made Repair the Default Choice
    Enabling Circularity Through Insurance

    Can an insurance company make repair the default choice across the entire supply chain?

    Søren Frederiksen from Tryg explains how a repair-first claims policy was built and scaled across Denmark, starting from a market where nine out of ten damaged car bumpers were replaced instead of repaired.

    What you'll hear in this episode:

    • Why repair in insurance claims is rarely more expensive than replacement, and often reduces cost, CO2 emissions, and improves customer satisfaction at the same time.
    • How cross-country benchmarking data created the proof of concept that got workshops and suppliers on board.
    • What it took to change an industry default: financial incentives per repaired item, access to training, and continuous follow-up.
    • You’ll also learn why making repair financially attractive for suppliers, not just environmentally preferable, is what moves adoption in practice.

      This is the second episode in the series Enabling Circularity Through Insurance. The series looks at the concrete levers insurance companies hold, from risk assessment and advisory services to product design and claims policies, and how these can enable circularity.

      People

      Søren Frederiksen, Director, Sustainable Supply Chain at Tryg
      https://www.linkedin.com/in/s%C3%B8ren-frederiksen-29647a52/

      Patrick Hypscher, Circular Business Strategist, PaaS Expert

      https://www.linkedin.com/in/hypscher/

      Chapters

      00:00 Intro
      02:58 Introduction to Tryg
      04:06 Repair in the Claims Process
      08:02 Benefits of Repair First
      12:48 Case Study: Car Bumper Repairs
      16:34 Scaling Repairs with Data and Collaboration
      19:06 Barriers, Outlook and Beyond Repair

      About

      Tryg A/S is a Scandinavian insurance company present in Denmark, Norway, Sweden and Finland. The company is the largest provider of general insurance services in the Nordic countries.

      Further Links

      Know more about Tryg: [https://tryg.com/sites/tryg.com/files/2025-01/Annual Report 2024 - TRYG AS.pdf](https://tryg.com/sites/tryg.com/files/2025-01/Annual Report 2024 - TRYG AS.pdf)

      One-page Summary

      Sign-up for the Circularity.fm Newsletter and get a summary with the take-aways of this episode. Register here: https://circularity.fm/episode/insurance-claims-how-tryg-made-repair-the-default-choice/

      26 min
    • Climate Resilience: How Allianz Evaluates Supply Chains
      Enabling Circularity Through Insurance

      How does climate risk exposure connect to supply chain decisions, and where does circularity come in?

      Michael Bruch, Global Head of Risk Consulting Advisory Services, and Lena Fuldauer, Head of Resilience & Business Development at Allianz Risk Consulting, talk about how companies can assess climate risk across their locations and supply chains, and what role circular strategies play in strengthening supply chain resilience.

      What you'll hear in this episode:

      • How companies use location-level climate risk data to spot vulnerabilities within the supply chain and compare potential investment sites.
      • Why the most productive conversations happen when risk managers and sustainability teams work together.
      • How circular approaches like battery recycling reduce dependence on geopolitically concentrated raw materials.

      This episode opens the series Enabling Circularity Through Insurance. The series looks at the concrete levers insurance companies hold, from risk assessment and advisory services to product design and claims policies, and how these can enable circularity.

      People

      Michael Bruch, Global Head of Risk Consulting Advisory Services at Allianz Commercial
      https://www.linkedin.com/in/michael-bruch-30b408114/

      Lena Fuldauer, Head of Resilience & Business Development at Allianz Risk Consulting

      https://www.linkedin.com/in/lena-fuldauer/

      Patrick Hypscher, Circular Business Strategist, PaaS Expert

      https://www.linkedin.com/in/hypscher/

      Chapters

      0:00 Intro
      5:28 The Risk Landscape Today
      7:52 Learning from Near-Failure
      10:45 Rising Catastrophe Losses
      12:26 The Insurance Gap
      14:21 Hazard, Exposure, Vulnerability
      16:34 What is CAReS?
      22:56 Circular Supply Chains, Lower Risk
      28:26 Location Over Industry
      34:47 Finding Allies Inside Companies
      38:28 Circularity in Insurance: The Outlook
      40:35 Outro

      About

      Allianz Commercial is the corporate insurance business of Allianz Group, serving mid sized companies, large enterprises and specialist risk clients through insurance solutions designed for complex commercial exposures. It combines global reach with local market expertise and positions itself not only as an insurer, but also as a partner supporting clients through risk management, resilience building and sustainability related transformation.

      Allianz Risk Consulting (ARC) provides the technical and advisory side of risk management, helping companies identify, assess and mitigate operational and strategic risks through services such as engineering surveys, risk assessments, loss prevention and technical guidance. In the context of circular economy, Allianz Commercial and Allianz Risk Consulting engage with circular business models as part of broader work on resilience, risk reduction and sustainable value creation, including contributions to the 2024 white paper The Business Case for Circular Economy.

      Further Links

      Know more about Allianz: https://commercial.allianz.com/services/risk-consulting/cares.html

      https://commercial.allianz.com/content/dam/onemarketing/commercial/commercial/reports/business-case-for-circular-economy.pdf

      One-page Summary

      Sign-up for the Circularity.fm Newsletter and get a summary with the take-aways of this episode. Register here: https://circularity.fm/episode/climate-resilience-how-allianz-evaluates-supply-chains/

      42 min
    • Circularity at Airbus: How SecondLife Cuts Waste and Costs
      Irresistible Circular Business

      How can a reuse marketplace for unused industrial assets reduce costs and waste at scale?

      In this episode, Nathalie Clement, Amanda Fiorillo, and Bernd Schmid from Airbus Defence and Space explain how Airbus built SecondLife, a digital platform where employees trade unused equipment. In three years, 160 tons of waste were avoided and 1,600 tons of CO₂ were saved.

      What you'll hear in this episode:

      • How Airbus structured a three-step reuse strategy: internal marketplace, external resale and supplier buyback, and donation as a last resort
      • Why the financial case is central: a 150% ROI over three years and €1.5 billion in asset value exchanged internally
      • How KPIs turned a pilot into a scalable system across the company

      Featured in this episode is also Heiko Tullney from Indeed Innovation as co-host. This is the final episode of the Irresistible Circular Business series, produced in partnership with Indeed Innovation, the global design and innovation firm pioneering the circular economy.

      People

      Nathalie Clement, Environmental Projects Coordinator
      https://www.linkedin.com/in/nathalie-clement-mac-farlane-98081b2/

      Amanda Fiorillo, Business Digital Improver for Industrial Systems

      https://www.linkedin.com/in/amanda-fiorillo-2a83561/

      Bernd Schmid, Program Manager Transformation Space Systems at Airbus

      https://www.linkedin.com/in/bernd-schmid/

      Heiko Tullney, Executive Director at Indeed Innovation

      https://www.linkedin.com/in/heiko-tullney/

      Patrick Hypscher, Circular Business Strategist, PaaS Expert

      https://www.linkedin.com/in/hypscher/

      Chapters

      00:00 Intro
      04:31 Airbus and Its Circularity Strategy
      07:29 How SecondLife Started and How It Works
      15:45 Getting Buy-In and Building Internal Traction
      22:12 Commercial and Circular Impact
      25:51 External Resale: Strategy, Buyers, and Compliance
      37:05 External Commercial Impact and Donation
      41:40 What Makes SecondLife Irresistible
      42:55 Outro

      About

      Airbus is one of the world's largest aerospace and defence companies, designing and manufacturing commercial aircraft, helicopters, military transports, and satellites. Headquartered in the Netherlands, the company generated €69.2 billion in revenue in 2024 and employs around 150,000 people across more than 180 countries.

      Convinced that digital technology is a powerful accelerator for sustainable transformation, Airbus developed SecondLife, an internal digital marketplace that allows employees to give unused industrial assets a new purpose rather than sending them to waste. The platform is part of Airbus's broader "Digital for Green" strategy and has expanded across all major divisions, with ambitions to eventually open to external partners.

      Further Links

      ReCommerce Playbook https://www.indeed-innovation.com/the-recommerce-playbook-from-returns-to-revenue/ 

      One-page Summary

      Sign-up for the Circularity.fm Newsletter and get a summary with the take-aways of this episode. Register here: https://circularity.fm/episode/circularity-at-airbus-how-secondlife-cuts-waste-and-costs/

      48 min
    • Breitling Rewind: Repair as a Heritage Business Model
      Irresistible Circular Business

      Can the value of a product increase over time instead of declining?

      In this episode, Aurelia Figueroa, Chief Sustainability Officer, and Gianfranco Gentile, Global Head of Heritage at Breitling, discuss how heritage, repair, and brand identity interact to create a circular model where product value appreciates over decades. The episode is co-hosted by Karel J. Golta, Executive Director at Indeed Innovation.

      What you'll hear in this episode:

      -How Breitling's Rewind program sources, restores, certifies, and resells vintage watches, and why the company treats it as a cultural mechanism that reinforces demand for current production
      -How Breitling frames circularity as a driver of value creation
      -How valuing heritage and product longevity can become business assets

      This is the fifth episode in the series Irresistible Circular Business, sponsored by Indeed Innovation, the global design and innovation firm pioneering the circular economy. The series showcases business practices that deliver irresistible commercial and circular results, with examples from different industries across different R-strategies.

      People

      Aurelia Figueroa, Chief Sustainability Officer
      https://www.linkedin.com/in/aurelia-rochelle-figueroa/

      Gianfranco Gentile, Global Head of Heritage at Breitling

      https://www.linkedin.com/in/gianfranco-g-m-gentile-275805b/

      Karel J. Golta, Executive Director at Indeed Innovation

      https://www.linkedin.com/in/karelgolta/

      Patrick Hypscher, Circular Business Strategist, PaaS Expert

      https://www.linkedin.com/in/hypscher/

      Chapters

      00:00 Introduction
      05:32 Circularity in the Watch Industry
      09:30 The Role of Heritage and Product Lifetime
      10:13 Appreciating Assets: Examples from Breitling's Icons
      14:30 Circularity and Joy Within Breitling's Processes
      18:05 The Rewind Vintage Program
      21:28 Sourcing and Restoring Heritage Watches
      23:18 Combining Storytelling with Sustainability
      27:29 What Makes the Business Side of Circularity Irresistible
      31:06 Heritage and Rewind as Brand DNA
      36:45 Irresistibility and Takeaways
      44:23 Outro

      About

      Breitling is a Swiss watchmaker founded in 1884 and headquartered in Switzerland. Active in the luxury goods and jewelry industry, the company is known for its technical watches and chronographs, especially designs linked to aviation, land and sea.

      On circularity, Breitling frames its strategy as “sustainable luxury,” structured around the pillars Product, Planet, People, Process and Prosperity. Its circular-focused actions include using recycled and responsibly sourced materials where possible, reducing waste and plastics in packaging and operations, and treating long-lasting, repairable watches and heritage-oriented collections as a core sustainability lever by designing products to be maintained, serviced and kept in use.

      Further Links

      ReCommerce Playbook: https://www.indeed-innovation.com/the-recommerce-playbook-from-returns-to-revenue/
      One-page Summary
      Sign-up for the Circularity.fm Newsletter and get a summary with the take-aways of this episode. Register here: https://circularity.fm/episode/breitling-rewind-repair-as-a-heritage-business-model/

      46 min
    • Circular Strategy at Philips: Turning Trade-Ins Into Revenue
      Irresistible Circular Business

      How can a 100+ year old linear company transform its processes to make circularity commercially irresistible?

      In this episode, Patrick Lerou, Global Lead for Circularity, and co-host Florian Witt, Director of Technology at INDEED Innovation, discuss how Philips built a circular system for high-value medical equipment that turns trade-ins into revenue, parts harvesting into supply chain resilience, and refurbishment into a competitive advantage.

      What you'll hear in this episode:

      • How Philips uses a three-tier triage system to maximize value from returned equipment through resale, parts harvesting, or certified recycling.
      • Why "seeing is believing" works as a sales strategy, with factory tours convincing procurement directors and even governments of refurbishment quality.
      • How the Suez Canal crisis revealed circularity's hidden benefit: supply chain resilience through self-sourced components.

      This episode covers the operational mechanics and commercial logic behind enterprise-scale circularity, including how to navigate fragmented global regulations and connect data points.

      This is the fourth episode in the series Irresistible Circular Business, sponsored by INDEED Innovation, the global design and innovation firm pioneering the Circular Economy. The series showcases business practices that deliver irresistible commercial and circular results, with examples from different industries across different R-strategies.

      People

      Patrick Lerou, Global Lead in Circularity & Chief of Staff Circular Lifetime Solutions at Philips
      https://www.linkedin.com/in/patricklerou/

      Florian Witt, Director of Technology at INDEED Innovation

      https://www.linkedin.com/in/florian-m-witt/

      Patrick Hypscher, Circular Business Strategist, PaaS Expert

      https://www.linkedin.com/in/hypscher/

      Chapters

      00:00 Introduction
      04:25 How Philips Went Circular
      08:00 Motivation for Circularity
      12:15 Causes of Resistance and Winning Customers
      19:35 Regulation Roadblocks Worldwide
      22:49 Importance of Collaboration in Health Care
      24:16 Circular KPIs That Prove Value
      28:00 Data Insights and Supply Resilience
      34:16 Designing Circular Business
      40:46 Outro

      About

      Philips is a Dutch health-technology company founded in 1891 and headquartered in Amsterdam, with tens of thousands of employees operating in more than 100 countries and annual sales of roughly €15–20 billion in recent years. After decades as a diversified electronics group, it is now focused on health tech, offering medical imaging and diagnosis systems, image-guided therapy solutions, patient monitoring and connected care, as well as selected consumer health and personal care products.

      In its circular-economy work, Philips runs “Circular Edition” and other circular equipment portfolios that supply refurbished and pre-owned medical systems restored to “as-new” quality, along with refurbished consumer products where appropriate. The company also offers take-back for all professional medical equipment it sells directly, prioritizing refurbishment and parts harvesting, and using certified recyclers at true end-of-life to extend product lifetimes, reduce virgin material use, and avoid landfill.

      Further Links

      ReCommerce Playbook https://www.indeed-innovation.com/the-recommerce-playbook-from-returns-to-revenue/ 

      More on Philips Factory: https://www.philips.de/a-w/about/news/archive/standard/news/2025/202503-philips-werk-hamburg-gewinnt-nachhaltigkeitsauszeichnung.html

      One-page Summary

      Sign-up for the Circularity.fm Newsletter and get a summary with the take-aways of this episode. Register here: https://circularity.fm/episode/circular-strategy-at-philips-turning-trade-ins-into-revenue/

      43 min
    • Direct-to-Consumer: Whirlpool Corp's Certified Refurb Strategy
      Irresistible Circular Business

      How do you build a successful certified refurb program for major appliances?

      In this episode, Samantha Truesdell, Enterprise Circularity and Climate Strategy Manager, and Caio Doranti, Global Sustainability Senior Manager at Whirlpool Corporation, explain how Whirlpool launched a certified refurbishment program for large home appliances, selling returned units direct to consumer through brand websites. The episode is co-hosted by Karel J. Golta, Executive Director at INDEED Innovation.

      The conversation looks at how Whirlpool evaluated circular business model opportunities and why certified refurb was selected as one of the first to execute.

      What you'll hear in this episode:

      • Whirlpool's enterprise circularity framework and the criteria used to evaluate and prioritize circular business models
      • How the certified refurb program works, from returned unit inspection and grading to resale through direct-to-consumer channels
      • The revenue case for certified refurb and how the direct-to-consumer model affects margin

      The episode also covers internal stakeholder alignment, pilot-phase KPIs, and what Whirlpool expects to learn as geographic coverage expands in phase two.

      This is the third episode in the series Irresistible Circular Business, sponsored by INDEED Innovation, the Global Design and Innovation Firm pioneering the Circular Economy. The series showcases business practices that deliver irresistible commercial and circular results, with examples from different industries across different R-strategies.

      People

      Samantha Truesdell, Enterprise Circularity & Climate Strategy Manager
      https://www.linkedin.com/in/samantha-truesdell-08a28156/

      Caio Doranti, Global Sustainability Senior Manager at Whirlpool Corporation

      https://www.linkedin.com/in/caiodoranti/

      Karel J. Golta, Executive Director at INDEED Innovation.

      https://www.linkedin.com/in/karelgolta/

      Patrick Hypscher, Circular Business Strategist, PaaS Expert

      https://www.linkedin.com/in/hypscher/

      Chapters

      00:00 Intro quote
      00:26 Intro
      06:00 Whirlpool's Circularity Ambition
      10:24 Developing the Certified Refurbished Program
      13:33 Evaluation Criteria for Circular Strategies
      15:30 Consumer Adoption of Circular Business Models
      18:02 Deep Dive: The Certified Refurbishment Process
      25:31 Commercial Benefits and Revenue Potential
      28:18 Metrics and Learnings from the Pilot Phase
      30:53 Building Internal Support and Partnerships
      33:30 Translating Sustainability for Business Stakeholders
      38:20 Making Circular Business Irresistible
      41:13 Key Takeaways and Overcoming Barriers
      47:26 The Broader Impact of Refurbishment
      50:02 Outro

      About

      Whirlpool Corporation is a US-based global manufacturer of kitchen and laundry appliances headquartered in Benton Harbor, Michigan. Through brands such as Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator, the company serves households worldwide, reporting around 17–19 billion USD in annual sales and operating tens of manufacturing and technology research centers across the Americas and other regions.

      On circularity, Whirlpool is integrating circular-economy principles into product design, use, and end‑of‑life, focusing on durability, repairability, recycled content, and recovery of materials. The company runs certified refurbishment centers that restore a large share of returned appliances for resale, helping extend product lifetimes and keep materials in use, and it complements this with initiatives such as water‑filter mail‑back recycling and take‑back of old appliances and packaging for material recycling instead of landfill.

      Further Links

      ReCommerce Playbook: https://www.indeed-innovation.com/the-recommerce-playbook-from-returns-to-revenue/

      Whirlpool Corporation Corporate Responsibility Resource Center:

      https://cr.whirlpoolcorp.com/

      One-page Summary

      Sign-up for the Circularity.fm Newsletter and get a summary with the take-aways of this episode. Register here: https://circularity.fm/episode/direct-to-consumer-whirlpool-corps-certified-refurb-strategy/

      51 min
    • MedTech Recycling: Johnson & Johnson’s Waste-to-Value Model
      Irresistible Circular Business

      How can take-back programs move beyond compliance to become a primary sales driver and scaling mechanism?

      In this episode, Daniel Unger, Environmental Sustainability Manager at Johnson & Johnson MedTech Germany, and Michael Leitl, Executive Director at Indeed Innovation, discuss how J&J’s collection system solves a core operational problem for its customers: the waste management costs for hospitals.

      The conversation explores how their take-back program functions as a crucial sales and commercial lever.

      What you’ll hear in this episode:

      • The function of the take-back program as a Unique Selling Proposition that secures sales and influences procurement.
      • The major regulatory barriers that block cross-border logistics and the strategic decisions that facilitate rapid market scaling and partner adoption.
      • The long-term business case and vision for industry-wide collaboration 

      This episode covers the practical trade-offs and operational shifts required to build a financially and environmentally viable take-back business model, despite regulatory and cost constraints.

      This is the second episode in the series Irresistible Circular Business, sponsored by Indeed Innovation, the global design and innovation firm pioneering the Circular Economy. The series showcases business practices that deliver irresistible commercial and circular results, with examples from different industries across different R-strategies.

      People

      Daniel Unger, Environmental Sustainability Manager at Johnson & Johnson MedTech
      https://www.linkedin.com/in/daniel-unger-89220181/

      Michael Leitl, Executive Director at Indeed Innovation

      https://www.linkedin.com/in/mleitl/

      Patrick Hypscher, Circular Business Strategist, PaaS Expert

      https://www.linkedin.com/in/hypscher/

      Chapters

      00:00:00 Intro
      00:04:40 The J&J Collection and Take Back System
      00:07:35 Hospital Motivation: Data, Costs, and Waste Reduction
      00:10:59 J&J Commercial Motivation and USP
      00:12:43 Scaling and Regulatory Barriers
      00:19:31 Vision 2030: A Star Alliance
      00:25:52 Learning from Other Industries: Value Preservation
      00:32:10 Outro

      About

      Johnson & Johnson MedTech is the medical devices and technologies business of Johnson & Johnson, working across areas such as surgery, orthopaedics, cardiovascular care, and vision to help improve outcomes for patients and healthcare systems worldwide. It develops medtech solutions that combine biological and engineering expertise to make care more precise, less invasive, and better connected for clinicians and patients.

      On circularity and sustainability, Johnson & Johnson MedTech operates take-back and recycling programs for single-use devices and components that recover metals and plastics from items such as instruments, loaders, and other hardware so those materials can be reused in non-medical applications rather than going to landfill or incineration. These programs are active in multiple regions including Europe, the UK, the US, and markets such as New Zealand and Switzerland.

      Further Links

      2026 MedTech Circularity Index: Benchmarking global industry leaders: https://www.indeed-innovation.com/circularity-index-medtech-2026/

      Refurbishment Guide: Scaling operations and circular revenue: https://www.indeed-innovation.com/refurbishment-the-ingredient-for-future-growth/

      Circular Feasibility Study: Strategies to eliminate clinical waste: https://www.indeed-innovation.com/the-white-dot-2024-medtech-circular-economy-feasibility-study/

      ”The White Dot” Initiative, Practical hospital circularity via ZUKE Green, INDEED, and CIRCULARMED: https://zuke-green.de/initiative-weisser-punkt/

      One-page Summary

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      34 min
    • Circular Furniture: How Vitra Circle Scales Refurb via Dealers
      Irresistible Circular Business

      How do you scale refurbishment through existing dealer networks?

      In this episode, Rolf Keller, Head of Circularity, explains how Vitra built its circular model around buying back, refurbishing, and reselling furniture through its dealers, saving 60 to 90% CO2 compared to new products.

      Co-hosted by Heiko Tullney, Executive Director at Indeed Innovation, this conversation focuses on:

      • The role of modular design and why backward compatibility across product generations matters
      • How Vitra structured dealer access to circular stock, including list pricing, visibility into inventory, and revenue sharing
      • The criteria behind Vitra's buyback decisions, from product age and condition to logistics and location

      The episode also covers how replacing seat covers solves stock mismatches in contract orders and how Vitra embeds circularity requirements into new product development.

      This is the first episode in the series Irresistible Circular Businesses, sponsored by Indeed Innovation, the global design and innovation firm pioneering the circular economy. The series showcases business practices that deliver irresistible commercial and circular results, with examples from different industries across different R-strategies.

      People

      Rolf Keller, Head of Circularity at Vitra
      https://www.linkedin.com/in/kellerrolf/

      Heiko Tullney, Executive Director at Indeed Innovation

      https://www.linkedin.com/in/heiko-tullney/

      Patrick Hypscher, Circular Business Strategist, PaaS Expert

      https://www.linkedin.com/in/hypscher/

      Chapters

      00:00 Introduction

      04:52 Explaining Vitra Circle for Contract
      06:23 The Three Pillars of the Business Model
      08:39 Commercial Structure: Costs and Revenue Streams
      10:03 How Product Design Enables the Business Model
      11:51 Modular Design for Repair and Reuse
      14:12 Evolution of Circularity: Classics vs. Modern Design
      16:44 Embedding Circularity in Development Processes
      17:46 The Role of Retailers and Partners in the System
      20:50 Addressing Cannibalization and Market Potential
      23:46 Service Business and Partner Incentives
      25:32 The Logistics of Buy-Back and Take-Back
      28:06 Partner Education and Criteria for Success
      29:35 Buy-Back Models: 90% are Paid Transactions
      32:17 B2B Dynamics vs. B2C (eBay/Resale)
      35:36 Solving Stock Mismatches through Re-upholstery
      38:00 Environmental Proof and CO2 Savings
      39:43 Why Circularity is Irresistible for Vitra
      41:22 Expert Reflection: A Blueprint for Success
      42:59 Overcoming the Barrier of Modularity
      43:51 Commercial Success and De-risking the Future
      44:51 Outro

      About

      Vitra is a Swiss, family-owned furniture and home furnishings company that collaborates with leading designers to create products and concepts for contemporary home, office, and public environments. Its portfolio combines classic designs with new furniture and office solutions that are developed in Switzerland and used worldwide.

      Within this broader design-driven profile, Vitra increasingly connects its long-standing focus on durable, high-quality furniture with circular-economy initiatives such as refurbishment and second-life programs like Circle for Contract, which return used furniture to professional use instead of disposing of it. These activities sit alongside the company’s emphasis on long-term relationships, sustainable growth, and products whose longevity supports lower resource use over their life cycle.

      Further Links

      Vitra Circle for Contract https://contract.vitracircle.com/
      ReCommerce Playbook https://www.indeed-innovation.com/the-recommerce-playbook-from-returns-to-revenue/

      One-page Summary

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      47 min

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