Cirrius Talk

Cirrius Talk

By Cirrius SolutionsTechnology
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Cirrius Talk episodes

  • [Ep 067] Inside the Robert Irvine Foundation: One Marine’s Mission

    Most veteran nonprofits do one thing. The Robert Irvine Foundation runs a connected network of programs, and this episode is the guided tour. đ—„đ—Œđ—Żđ—Č𝗿𝘁 đ—Źđ—źđ—żđ—»đ—źđ—čđ—č spent 25 years in the Marine Corps and now leads programs and outreach for the foundation, and he walks us through the full picture, the first in a series where each program gets its own episode.

    đ—Șđ—”đ—źđ˜ đ˜†đ—Œđ˜‚â€™đ—čđ—č đ—čđ—Čđ—źđ—żđ—»:

    • What the Robert Irvine Foundation actually does, from unit reunions to revamped military chow halls to whole-person fitness
    • Why the foundation treats nutrition, physical health, and mental health as one connected problem instead of three
    • How the veteran-support world is shifting from competition to collaboration, and what that means for the people it serves

    đ—Șđ—”đ—Œ đ—¶đ˜â€™đ˜€ đ—łđ—Œđ—ż:

    Veterans, military families, and anyone in the veteran-support space who wants a clear map of what one foundation is building across the country.

    𝗚𝘂đ—Č𝘀𝘁 + 𝗰𝗿đ—Čđ—±đ—¶đ—Żđ—¶đ—čđ—¶đ˜đ˜†:

    đ—„đ—Œđ—Żđ—Č𝗿𝘁 đ—Źđ—źđ—żđ—»đ—źđ—čđ—č retired from the Marine Corps as a Master Gunnery Sergeant after 25 years, including a tour writing the Corps’ official history of the Battle of Fallujah. He now serves as Chief of Programs and Outreach for the Robert Irvine Foundation, leading four of its core veteran programs.

    đ—Łđ—żđ—¶đ—ș𝗼𝗿𝘆 𝗖𝗧𝗔:

    Explore the Robert Irvine Foundation’s programs [link below], and follow the show for the upcoming deep-dive episodes on each one.

    đ—„đ—Čđ—°đ—Œđ—șđ—șđ—Čđ—»đ—±đ—Čđ—± đ—Ÿđ—¶đ—»đ—žđ˜€ & đ—„đ—Čđ˜€đ—Œđ˜‚đ—żđ—°đ—Č𝘀

    Robert Irvine Foundation

    Robert Yarnall on LinkedIn

    Greg Banks on LinkedIn 

    Jason Fowler Music 

    Cirrius Solutions (Use this link to find a curated list of resources we promote based on first-hand experience.) 

    The Military Minute Playlist

    Any Questions: Reach out to us at [email protected]



    1 hr 1 min
  • [Ep 066] From the Assembly Line to Salesforce Solution Engineer

    Most Salesforce implementations are scoped for the users a company has today - then the business grows, and the platform becomes the constraint. 𝗠𝗼𝘁𝘁 đ—šđ—¶đ—Żđ˜€đ—Œđ—», a Solution Engineer at Salesforce, joins đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ 𝗧𝗼đ—č𝗾: 𝗩𝗼đ—čđ—Čđ˜€đ—łđ—Œđ—żđ—°đ—Č 𝗼𝘁 𝗩𝗰𝗼đ—čđ—Č with a better blueprint: build to grow, earn trust at every level of the business, and treat go-live as the starting line.


    đ—Șđ—”đ—źđ˜ đ˜†đ—Œđ˜‚â€™đ—čđ—č đ—čđ—Čđ—źđ—żđ—»:

    • Why “build to grow, not for the now” is the heart of scalable architecture - designing for the service and marketing teams you haven’t onboarded yet
    • How a Solution Engineer actually works a deal: discovery, reverse demos, and why looping in the implementation partner early makes the handoff clean
    • Why people buy into people, not just great software - and how trust at the business-unit level, not only the C-suite, decides whether users adopt the system


    đ—Șđ—”đ—Œ đ—¶đ˜â€™đ˜€ đ—łđ—Œđ—ż:

    Salesforce admins, architects, consultants, and delivery leads who own a platform beyond go-live - and veterans or career-changers looking for proof the ecosystem has room for their story.


    𝗚𝘂đ—Č𝘀𝘁 + 𝗰𝗿đ—Čđ—±đ—¶đ—Żđ—¶đ—čđ—¶đ˜đ˜†:

    𝗠𝗼𝘁𝘁 đ—šđ—¶đ—Żđ˜€đ—Œđ—» is a Solution Engineer at Salesforce serving the aerospace, defense, and government systems integrator sector, with more than a decade in the ecosystem across accidental admin, consultant, architect, and partner-side roles. He is also an Army veteran who served in Iraq, a two-time brain tumor survivor, and co-founder of đ—„đ˜‚đ—» đ˜đ—Œ 𝗱𝘃đ—Čđ—żđ—°đ—Œđ—șđ—Č, a nonprofit built around healing through running.


    đ—Łđ—żđ—¶đ—ș𝗼𝗿𝘆 𝗖𝗧𝗔:

    Follow đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ 𝗧𝗼đ—č𝗾: 𝗩𝗼đ—čđ—Čđ˜€đ—łđ—Œđ—żđ—°đ—Č 𝗼𝘁 𝗩𝗰𝗼đ—čđ—Č wherever you listen so the next practitioner-led conversation lands in your feed.


    đ—„đ—Čđ—°đ—Œđ—șđ—șđ—Čđ—»đ—±đ—Čđ—± đ—Ÿđ—¶đ—»đ—žđ˜€ & đ—„đ—Čđ˜€đ—Œđ˜‚đ—żđ—°đ—Č𝘀:

    Matt Gibson on LinkedIn
    Run to Overcome on LinkedIn

    Greg Banks on LinkedIn
    Jason Fowler Music
    Cirrius Solutions
    Salesforce at Scale Playlist

    Any Questions: Reach out to us at [email protected]



    50 min
  • [Ep 065] Skills vs Commands: When to Use Each in Your Agentic OS

    The agentic AI race has a new leader every few months, and a platform bet that ignores that churn will cost you. In the finale of the Agentic OS mini-series, Cirrius Solutions COO đ—§đ—¶đ—ș đ—›đ—źđ—żđ˜đ—¶đ—»đ—Ž and Head of Custom Development đ—šđ—źđ˜ƒđ—¶đ—» đ—™đ—żđ—źđ—»đ—žđ—čđ—¶đ—» break down đ˜đ—”đ—Č 𝗾đ—Čđ—żđ—»đ—Čđ—č - the portable skills-and-commands layer that holds your company’s IP without handing any vendor a lock on your business.

    đ—Șđ—”đ—źđ˜ đ˜†đ—Œđ˜‚â€™đ—čđ—č đ—čđ—Čđ—źđ—żđ—»:

    • The four categories of skills - core, methodology, utility, and contributor - and why the methodology layer is where your company’s IP actually lives
    • Skills vs commands: when the model should decide versus when you want an explicit, schedulable slash trigger - and when to promote a proven command into a shared skill
    • What survives a model or platform swap, what breaks on the way over, and why 𝒑𝒓𝒐𝒄𝒆𝒔𝒔 𝒊𝒔 𝒌𝒊𝒏𝒈 when you choose what to agentify next

    đ—Șđ—”đ—Œ đ—¶đ˜â€™đ˜€ đ—łđ—Œđ—ż:

    Technology executives, engineering leaders, and architects deciding where their agentic platform investment should live - plus operations leaders who want standard operating procedures that actually get executed.


    𝗚𝘂đ—Č𝘀𝘁 + 𝗰𝗿đ—Čđ—±đ—¶đ—Żđ—¶đ—čđ—¶đ˜đ˜†:

    đ—§đ—¶đ—ș đ—›đ—źđ—żđ˜đ—¶đ—»đ—Ž is COO of Cirrius Solutions and a career operations leader; he makes the case that skills and commands are the new standard operating procedure, with version control and governance most SOP libraries never had. đ—šđ—źđ˜ƒđ—¶đ—» đ—™đ—żđ—źđ—»đ—žđ—čđ—¶đ—» is Head of Custom Development at Cirrius Solutions, where he builds the firm’s agentic pipelines and walks through the six-step common operating picture refresh, one of the most-used skills in Cirrius’s own internal agent.


    đ—Łđ—żđ—¶đ—ș𝗼𝗿𝘆 𝗖𝗧𝗔:

    If you’re mapping out your own agentic operating system, reach out at [email protected] - the team would love to sit down and talk it through.


    đ—„đ—Čđ—°đ—Œđ—șđ—șđ—Čđ—»đ—±đ—Čđ—± đ—Ÿđ—¶đ—»đ—žđ˜€ & đ—„đ—Čđ˜€đ—Œđ˜‚đ—żđ—°đ—Č𝘀:

    Related episode - Agentic OS Explained: 4 Pillars That Keep Your AI Agent Sharp
    Related episode - Context Engineering for AI Agents: Signals, Memory & the COP

    Today's artifact

    Episode 62 Artifact

    Episode 59 Artifact

    Gavin Franklin on LinkedIn

    Tim Harting on LinkedIn

    Greg Banks on LinkedIn
    Jason Fowler Music

    Agentic AI Playlist

    Any Questions: Reach out to us at [email protected]



    34 min
  • [Ep 064] Zac Brown’s Camp Is Quietly Reshaping Veteran Transition

    Twenty-two years in uniform can end with a great job offer that still feels hollow. On this episode of đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ 𝗧𝗼đ—č𝗾: đ—§đ—”đ—Č đ— đ—¶đ—čđ—¶đ˜đ—źđ—żđ˜† đ— đ—¶đ—»đ˜‚đ˜đ—Č, retired Air Force Lieutenant Colonel 𝗟𝗼𝗰𝘆 đ—šđ˜‚đ—»đ—»đ—Œđ—Č explains why the right paycheck in the wrong place burns veterans out, and how 𝗖𝗼đ—șđ—œ đ—Šđ—Œđ˜‚đ˜đ—”đ—Čđ—żđ—» đ—šđ—żđ—Œđ˜‚đ—»đ—± is helping them find work that actually fits.

    đ—Șđ—”đ—źđ˜ đ˜†đ—Œđ˜‚â€™đ—čđ—č đ—čđ—Čđ—źđ—żđ—»:

    • Why 𝗟𝗼𝗰𝘆 đ—šđ˜‚đ—»đ—»đ—Œđ—Č gave up flying at the apex of his career to serve transitioning veterans
    • How 𝗖𝗼đ—șđ—œ đ—Šđ—Œđ˜‚đ˜đ—”đ—Čđ—żđ—» đ—šđ—żđ—Œđ˜‚đ—»đ—±â€™s Warrior Week uses strengths and values to reframe identity after service
    • What separates a job from a purpose-aligned career, and why the difference decides who thrives
    • The three fully funded veteran programs at 𝗖𝗼đ—șđ—œ đ—Šđ—Œđ˜‚đ˜đ—”đ—Čđ—żđ—» đ—šđ—żđ—Œđ˜‚đ—»đ—±: Warrior Week, Warrior Path, and Warrior Family Camp

    đ—Șđ—”đ—Œ đ—¶đ˜â€™đ˜€ đ—łđ—Œđ—ż:

    Post-9/11 veterans navigating transition, the families walking it with them, and anyone who supports service members finding their next mission.

    𝗚𝘂đ—Č𝘀𝘁 + 𝗰𝗿đ—Čđ—±đ—¶đ—Żđ—¶đ—čđ—¶đ˜đ˜†:

    𝗟𝗼𝗰𝘆 đ—šđ˜‚đ—»đ—»đ—Œđ—Č is a retired U.S. Air Force Lieutenant Colonel with twenty-two years of service, a former instructor and evaluator pilot who later led ROTC and ran nuclear readiness inspections. He is Director of Well-Being at 𝗖𝗼đ—șđ—œ đ—Šđ—Œđ˜‚đ˜đ—”đ—Čđ—żđ—» đ—šđ—żđ—Œđ˜‚đ—»đ—±, the 411-acre nonprofit founded by Zac Brown, where he leads the Warrior Week program he once went through himself.

    đ—Łđ—żđ—¶đ—ș𝗼𝗿𝘆 𝗖𝗧𝗔:

    Learn more or apply at CampSouthernGround.org. (Follow the show for more đ—§đ—”đ—Č đ— đ—¶đ—čđ—¶đ˜đ—źđ—żđ˜† đ— đ—¶đ—»đ˜‚đ˜đ—Č episodes.)


    đ—„đ—Čđ—°đ—Œđ—șđ—șđ—Čđ—»đ—±đ—Čđ—± đ—Ÿđ—¶đ—»đ—žđ˜€ & đ—„đ—Čđ˜€đ—Œđ˜‚đ—żđ—°đ—Č𝘀

    Lacy Gunnoe on LinkedIn

    Camp Southern Ground 

    Warrior Week

    Capital Campaign for Program Expansion

    Greg Banks on LinkedIn

    Jason Fowler Music 

    Cirrius Solutions. Use this link to find a curated list of resources we promote based on first-hand experience. 

    The Military Minute Playlist

    Any Questions: Reach out to us at [email protected]

    #MilitaryMinute #VeteranTransition #CampSouthernGround #WarriorWeek #CirriusTalk #Veterans



    43 min
  • [Ep 063] 5,000 Hours to 3: Make Every Salesforce Dollar Traceable

    Most Salesforce projects fail on alignment, not engineering — everyone agrees to build before anyone agrees on why. In this episode of đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ 𝗧𝗼đ—č𝗾: 𝗩𝗼đ—čđ—Čđ˜€đ—łđ—Œđ—żđ—°đ—Č 𝗼𝘁 𝗩𝗰𝗼đ—čđ—Č, đ—đ—Œđ—» đ—–đ—Œđ—Œđ—œđ—Č𝗿 and 𝗔đ—čđ—čđ—¶đ—Č 𝗡đ—Čđ—čđ˜€đ—Œđ—» break down the Business Value Assessment: the living document that ties every dollar you spend back to a strategic goal.

    đ—Șđ—”đ—źđ˜ đ˜†đ—Œđ˜‚â€™đ—čđ—č đ—čđ—Čđ—źđ—żđ—»:

    • Why you build a BVA from strategy down, not metrics up
    • How the framework exposes hidden gaps and shuts down scope creep
    • The real case where 37 objectives sharpened to 24 — and freed budget
    • How to connect the way people feel about a change to numbers you can measure

    đ—Șđ—”đ—Œ đ—¶đ˜â€™đ˜€ đ—łđ—Œđ—ż:

    Salesforce admins, architects, and delivery leads — plus the business owners who sign the budget and have to defend it.

    𝗚𝘂đ—Č𝘀𝘁 + 𝗰𝗿đ—Čđ—±đ—¶đ—Żđ—¶đ—čđ—¶đ˜đ˜†:

    đ—đ—Œđ—» đ—–đ—Œđ—Œđ—œđ—Č𝗿 is an Account Director at đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ đ—Šđ—Œđ—čđ˜‚đ˜đ—¶đ—Œđ—»đ˜€, where he leads the strategic conversations behind large Salesforce programs. đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ đ—Šđ—Œđ—čđ˜‚đ˜đ—¶đ—Œđ—»đ˜€ is a Salesforce implementation partner with 15-plus years and hundreds of delivered projects behind it, and co-host 𝗔đ—čđ—čđ—¶đ—Č 𝗡đ—Čđ—čđ˜€đ—Œđ—» meets clients at the first sales conversation, where these alignment questions first surface.

    đ—Łđ—żđ—¶đ—ș𝗼𝗿𝘆 𝗖𝗧𝗔:

    Planning a Salesforce build — or rescuing one? Reach out and we will walk a Business Value Assessment through your own project.

    đ—„đ—Čđ—°đ—Œđ—șđ—șđ—Čđ—»đ—±đ—Čđ—± đ—Ÿđ—¶đ—»đ—žđ˜€ & đ—„đ—Čđ˜€đ—Œđ˜‚đ—żđ—°đ—Č𝘀:

    [Episode / guest / organization links — Greg pastes these at publish time]

    Jon Cooper on linkedIn

    Greg Banks on LinkedIn
    Allie Nelson on LinkedIn
    Jason Fowler Music
    Cirrius Solutions
    Salesforce at Scale Playlist


    Any Questions: Reach out to us at [email protected]



    33 min
  • [Ep 062] Signal, Sort, Store: The Discipline Behind Smart Agents

    You have dreamed up a dozen things an AI agent could do for you, but the moment you open it, it feels like a stranger who has never met you. In this kickoff to the agentic operating system mini-series, đ—šđ—źđ˜ƒđ—¶đ—» đ—™đ—żđ—źđ—»đ—žđ—čđ—¶đ—» and đ—§đ—¶đ—ș đ—›đ—źđ—żđ˜đ—¶đ—»đ—Ž break down the first pillar - the signal layer and context management - so your agent starts acting like it actually knows you and your work.

    đ—Șđ—”đ—źđ˜ đ˜†đ—Œđ˜‚â€™đ—čđ—č đ—čđ—Čđ—źđ—żđ—»:

    • What a “signal” really is, and the three ways to pull one: structured skills, on-demand chat, and scheduled runs
    • The four tiers every incoming signal should sort into: transient, durable fact, project, and archive
    • How the Common Operating Picture (borrowed from the military) gives an agent and a human the same current-state view
    • Where to keep humans in the loop: what an agent may propose versus what it can write freely
    • Why you should treat every wrong answer as a bug in the system, not a one-off correction

    đ—Șđ—”đ—Œ đ—¶đ˜â€™đ˜€ đ—łđ—Œđ—ż:

    Engineering leaders, architects, and AI-curious operators who want agents that stay useful past week two - and past month six.

    𝗚𝘂đ—Č𝘀𝘁 + 𝗰𝗿đ—Čđ—±đ—¶đ—Żđ—¶đ—čđ—¶đ˜đ˜†:

    đ—§đ—¶đ—ș đ—›đ—źđ—żđ˜đ—¶đ—»đ—Ž, COO of đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ đ—Šđ—Œđ—čđ˜‚đ˜đ—¶đ—Œđ—»đ˜€, and đ—šđ—źđ˜ƒđ—¶đ—» đ—™đ—żđ—źđ—»đ—žđ—čđ—¶đ—», Head of Custom Development, build and deploy agentic systems at Cirrius, both internally and for customers. Everything here is drawn from operating systems they have actually rolled out across teams using harnesses like Claude Code, Codex, and Cursor.

    đ—Łđ—żđ—¶đ—ș𝗼𝗿𝘆 𝗖𝗧𝗔:

    In the middle of building your own agentic operating system and hitting walls? Reach out and let’s talk it through. Follow the show for more đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ 𝗧𝗼đ—č𝗾: 𝗔𝗮đ—Čđ—»đ˜đ—¶đ—° 𝗔𝗜 episodes.

    đ—„đ—Čđ—°đ—Œđ—șđ—șđ—Čđ—»đ—±đ—Čđ—± đ—Ÿđ—¶đ—»đ—žđ˜€ & đ—„đ—Čđ˜€đ—Œđ˜‚đ—żđ—°đ—Č𝘀

    Episode Artifact

    PARA Method by Tiago Forte

    Tim Harting on LinkedIn

    Gavin Franklin on LinkedIn

    Greg Banks on LinkedIn

    Jason Fowler Music

    Cirrius Solutions

    Agentic AI Playlist

    Any Questions: Reach out to us at [email protected]


    #AgenticAI #ContextEngineering #AIAgents #ClaudeCode #KnowledgeManagement #AIStrategy



    36 min
  • [Ep 061] Air Force Linguist to Salesforce Admin: Meagan Kut’s Path

    Six years as an Air Force Arabic linguist and intelligence operator didn’t prepare 𝗠đ—Čđ—źđ—Žđ—źđ—» 𝗞𝘂𝘁 for the short trip home after her first deployment. On this episode of đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ 𝗧𝗼đ—č𝗾: đ—§đ—”đ—Č đ— đ—¶đ—čđ—¶đ˜đ—źđ—żđ˜† đ— đ—¶đ—»đ˜‚đ˜đ—Č, she explains how that gap, and a Salesforce career built by stacking every veteran resource she could find, shaped who she is today.

    đ—Șđ—”đ—źđ˜ đ˜†đ—Œđ˜‚â€™đ—čđ—č đ—čđ—Čđ—źđ—żđ—»:

    • Why 𝗠đ—Čđ—źđ—Žđ—źđ—» 𝗞𝘂𝘁 wrote her own separation paperwork after the Air Force said no to every alternative she asked for
    • How đ—›đ—¶đ—żđ—¶đ—»đ—Ž 𝗱𝘂𝗿 𝗛đ—Čđ—żđ—Œđ—Č𝘀, đ—›đ—¶đ—żđ—Č 𝗛đ—Čđ—żđ—Œđ—Č𝘀 𝗹𝗩𝗔, đ—–đ—źđ—»đ—±đ—Œđ—żđ—łđ˜‚đ—č, Veterati (now đ—Łđ—Œđ˜€đ˜ đ—©đ—Č𝘁đ—Čđ—żđ—źđ˜đ—¶), and đ— đ—¶đ—čđ—¶đ˜đ—źđ—żđ˜† đ—§đ—żđ—źđ—¶đ—č𝗯đ—č𝗼𝘇đ—Č𝗿 đ—ąđ—łđ—łđ—¶đ—°đ—Č đ—›đ—Œđ˜‚đ—żđ˜€ each played a different role in her transition
    • What it’s like to serve as both a veteran and a military spouse, and why the two roles don’t always get the same support
    • Why she believes networking is one of the most underused tools available to veterans and spouses

    đ—Șđ—”đ—Œ đ—¶đ˜â€™đ˜€ đ—łđ—Œđ—ż:

    Veterans, military spouses, and anyone supporting someone through a military transition.

    𝗚𝘂đ—Č𝘀𝘁 + 𝗰𝗿đ—Čđ—±đ—¶đ—Żđ—¶đ—čđ—¶đ˜đ˜†:

    𝗠đ—Čđ—źđ—Žđ—źđ—» 𝗞𝘂𝘁 served six years active duty in the US Air Force as an Arabic linguist and ISR operator, then two years in the reserve. She is now a Salesforce professional at MB&A, founder of the 𝗝đ—Č𝗿𝘀đ—Č𝘆 đ—Šđ—”đ—Œđ—żđ—Č 𝗹𝘀đ—Č𝗿 đ—šđ—żđ—Œđ˜‚đ—œ community, and co-host of Military Trailblazer Office Hours.

    đ—Łđ—żđ—¶đ—ș𝗼𝗿𝘆 𝗖𝗧𝗔:

    NEVER overlook networking!

    Find every program you can to help with transition.

    Take note of the responsibilites you have and the skills you learn

    Follow the show for more đ—§đ—”đ—Č đ— đ—¶đ—čđ—¶đ˜đ—źđ—żđ˜† đ— đ—¶đ—»đ˜‚đ˜đ—Č episodes.


    đ—„đ—Čđ—°đ—Œđ—șđ—șđ—Čđ—»đ—±đ—Čđ—± đ—Ÿđ—¶đ—»đ—žđ˜€ & đ—„đ—Čđ˜€đ—Œđ˜‚đ—żđ—°đ—Č𝘀

    Meagan Kut on LinkedIn

    Post Veterati

    HHUSA

    Candorful

    Hiring our Heroes

    Military trailblazer office hours

    Jersey Shore User Group – Salesforce 


    Related episode: Stephanie Murphy on Hiring Our Heroes: Your Next Career Move

    Related episode: Dean Robison - What If Veteran Hiring Isn’t Charity, but Strategy

    Related episode: Beau Higgins - Your Network Is Your Net Worth: One Marine’s Path From 1st Recon to Oplign


    Greg Banks on LinkedIn

    Jason Fowler Music

    Cirrius Solutions - Use this link to find a curated list of resources we promote based on first-hand experience.

    The Military Minute Playlist

    Salesforce At Scale Playlist

    Any Questions: Reach out to us at [email protected]



    57 min
  • [Ep 060] Hayley Tuller - The Map, the Mess, and the Mission: Scaling Salesforce the Right Way

    Most Salesforce implementations don’t fail because of bad technology. They fail because nobody protected data quality when it still mattered, and now AI is making that debt impossible to hide. 𝗛𝗼𝘆đ—čđ—Č𝘆 𝗧𝘂đ—čđ—čđ—Č𝗿, a 20-year Navy veteran and founder of đ—•đ—żđ—¶đ—Žđ—”đ˜đ—”đ—Čđ—čđ—ș đ—Łđ—źđ—żđ˜đ—»đ—Č𝗿𝘀, joins đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ 𝗧𝗼đ—č𝗾: 𝗩𝗼đ—čđ—Čđ˜€đ—łđ—Œđ—żđ—°đ—Č 𝗼𝘁 𝗩𝗰𝗼đ—čđ—Č to explain why the fix was never the platform, it was always the discipline behind it.

    đ—Șđ—”đ—źđ˜ đ˜†đ—Œđ˜‚â€™đ—čđ—č đ—čđ—Čđ—źđ—żđ—»: - 

    • Why “quality assurance” for a Salesforce admin means owning the data end-to-end, not just testing forms 
    • How Brighthelm Partners built an internal knowledge architecture before ever adopting agentic AI, and why that order mattered 
    • The paradox at the center of every consulting relationship, and why trust has to be earned, not assumed 
    •  What’s still broken in how the nonprofit and higher ed sectors fund and govern their own technology

    đ—Șđ—”đ—Œ đ—¶đ˜â€™đ˜€ đ—łđ—Œđ—ż: Salesforce admins, architects, and consultants being asked to bolt AI onto systems that were never built with structure and disciplined standard of quality first!

    𝗚𝘂đ—Č𝘀𝘁 + 𝗰𝗿đ—Čđ—±đ—¶đ—Żđ—¶đ—čđ—¶đ˜đ˜†: 𝗛𝗼𝘆đ—čđ—Č𝘆 𝗧𝘂đ—čđ—čđ—Č𝗿 spent 20 years in the U.S. Navy as a cryptologic technician and aviation air crewman, including combat deployments to Iraq and Afghanistan, before building a Salesforce career that spans QA, project management, solution engineering, and nonprofit administration. She now leads đ—•đ—żđ—¶đ—Žđ—”đ˜đ—”đ—Čđ—čđ—ș đ—Łđ—źđ—żđ˜đ—»đ—Č𝗿𝘀 and co-leads the Salesforce Jacksonville nonprofit user group.

    đ—Łđ—żđ—¶đ—ș𝗼𝗿𝘆 𝗖𝗧𝗔: Connect with 𝗛𝗼𝘆đ—čđ—Č𝘆 𝗧𝘂đ—čđ—čđ—Č𝗿 on LinkedInand learn more about đ—•đ—żđ—¶đ—Žđ—”đ˜đ—”đ—Čđ—čđ—ș đ—Łđ—źđ—żđ˜đ—»đ—Č𝗿𝘀 (links below)


    Follow the show for more đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ 𝗧𝗼đ—č𝗾: 𝗩𝗼đ—čđ—Čđ˜€đ—łđ—Œđ—żđ—°đ—Č 𝗼𝘁 𝗩𝗰𝗼đ—čđ—Č episodes.

    đ—„đ—Čđ—°đ—Œđ—șđ—șđ—Čđ—»đ—±đ—Čđ—± đ—Ÿđ—¶đ—»đ—žđ˜€ & đ—„đ—Čđ˜€đ—Œđ˜‚đ—żđ—°đ—Č𝘀

    Hayley Tuller on LinkedIn

    Brighthelm Partners

    Greg Banks on LinkedIn

    Jason Fowler Music

    Cirrius Solutions

    Salesforce at Scale Playlist

    Any Questions: Reach out to us at [email protected]

     #SalesforceAtScale #CirriusTalk #SalesforceArchitecture #VeteranOwnedBusiness #NonprofitTech #AgenticAI #SalesforceAdmin



    59 min
  • [Ep 059] Agentic OS Explained: 4 Pillars That Keep Your AI Agent Sharp

    Most AI practitioners build an agent, use it for a few weeks, and then watch it quietly get worse. In this episode of đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ 𝗧𝗼đ—č𝗾: 𝗔𝗮đ—Čđ—»đ˜đ—¶đ—° 𝗔𝗜, đ—§đ—¶đ—ș đ—›đ—źđ—żđ˜đ—¶đ—»đ—Ž and đ—šđ—źđ˜ƒđ—¶đ—» đ—™đ—żđ—źđ—»đ—žđ—čđ—¶đ—» of đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ đ—Šđ—Œđ—čđ˜‚đ˜đ—¶đ—Œđ—»đ˜€ break down the four pillars of a true agentic operating system and explain what it takes to keep your agent useful for months or years, not just days.

    đ—Șđ—”đ—źđ˜ đ˜†đ—Œđ˜‚â€™đ—čđ—č đ—čđ—Čđ—źđ—żđ—»:

    • The difference between an agent harness and a true agentic OS, and why most deployments only have the former
    • The three tiers of agent memory, and why the ChatGPT memory toggle is just one small slice
    • The four core pillars: signal layers, context flow, memory management, and model portability

    đ—Șđ—”đ—Œ đ—¶đ˜â€™đ˜€ đ—łđ—Œđ—ż:

    For engineers, architects, and technical leaders moving past their first agent prototype and asking what it actually takes to run one sustainably for months or years. Also valuable for team leads evaluating a company-wide agent deployment.

    𝗚𝘂đ—Č𝘀𝘁 + 𝗰𝗿đ—Čđ—±đ—¶đ—Żđ—¶đ—čđ—¶đ˜đ˜†:

    đ—§đ—¶đ—ș đ—›đ—źđ—żđ˜đ—¶đ—»đ—Ž and đ—šđ—źđ˜ƒđ—¶đ—» đ—™đ—żđ—źđ—»đ—žđ—čđ—¶đ—» are members of the đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ đ—Šđ—Œđ—čđ˜‚đ˜đ—¶đ—Œđ—»đ˜€ engineering and AI practice. đ—§đ—¶đ—ș đ—›đ—źđ—żđ˜đ—¶đ—»đ—Ž has been running his personal agentic OS in daily production for over six months; đ—šđ—źđ˜ƒđ—¶đ—» đ—™đ—żđ—źđ—»đ—žđ—čđ—¶đ—» leads the technical architecture of đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ đ—Šđ—Œđ—čđ˜‚đ˜đ—¶đ—Œđ—»đ˜€â€™ internal agent deployment.

    đ—Łđ—żđ—¶đ—ș𝗼𝗿𝘆 𝗖𝗧𝗔:

    Follow đ—–đ—¶đ—żđ—żđ—¶đ˜‚đ˜€ 𝗧𝗼đ—č𝗾: 𝗔𝗮đ—Čđ—»đ˜đ—¶đ—° 𝗔𝗜 for the next episodes in this series as we go deep on each of the four pillars.

    đ—„đ—Čđ—°đ—Œđ—șđ—șđ—Čđ—»đ—±đ—Čđ—± đ—Ÿđ—¶đ—»đ—žđ˜€ & đ—„đ—Čđ˜€đ—Œđ˜‚đ—żđ—°đ—Č𝘀

    Episode Artifact

    Tim Harting on LinkedIn

    Gavin Franklin on LinkedIn

    Greg Banks on LinkedIn

    Jason Fowler Music

    Cirrius Solutions

    Agentic AI Playlist

    Any Questions: Reach out to us at [email protected]

    #AgenticAI #AIAgents #AgentOS #ContextEngineering #LLM #ArtificialIntelligence #CirriusTalk



    30 min
  • [Ep 058] Beau Higgins - Your Network Is Your Net Worth: One Marine’s Path From 1st Recon to Oplign

    Veterans leave the military carrying decades of leadership, problem-solving, and adaptability that most civilians will never develop, but the job market speaks a language they were never trained to use. 𝗕đ—Č𝗼𝘂 đ—›đ—¶đ—Žđ—Žđ—¶đ—»đ˜€ knows that gap from every angle, as a retired Marine Colonel who commanded 1st Reconnaissance Battalion, as the architect of Amazon’s veteran hiring program, and now as SVP at đ—ąđ—œđ—čđ—¶đ—Žđ—», the AI-powered platform built to close it.

    đ—Șđ—”đ—źđ˜ đ˜†đ—Œđ˜‚â€™đ—čđ—č đ—čđ—Čđ—źđ—żđ—»:

    • Why hiring veterans is not charity, it is a financial and strategic advantage most companies have not fully calculated
    • How Oplign translates military rank, MOS, and service history into skills-based resumes that civilian recruiters can read
    • What Beau learned building Amazon’s veteran hiring program and how that shaped his approach at Oplign
    • Why veterans already know how to network, they just never called it that

    đ—Șđ—”đ—Œ đ—¶đ˜â€™đ˜€ đ—łđ—Œđ—ż:

    Veterans, military spouses, and student veterans at any stage of transition, whether they separated last month or five years ago. Also essential listening for HR professionals, hiring managers, and any company building or improving a veteran employment strategy.

    𝗚𝘂đ—Č𝘀𝘁 + 𝗰𝗿đ—Čđ—±đ—¶đ—Żđ—¶đ—čđ—¶đ˜đ˜†:

    𝗕đ—Č𝗼𝘂 đ—›đ—¶đ—Žđ—Žđ—¶đ—»đ˜€ is a retired Marine Colonel who served 25 years as an intelligence officer, including command of 1st Reconnaissance Battalion. He then joined Amazon’s Military Affairs team to help deliver on Jeff Bezos’s pledge to hire 25,000 veterans, building a program that set the standard in corporate veteran hiring. He now serves as Senior Vice President at đ—ąđ—œđ—čđ—¶đ—Žđ—» and also supports The Military Veteran (Millvet), focusing on executive recruiting for veterans entering private equity and venture capital. He is also a board member of Toys for Tots and serves the Travis Manion Foundation as race director of the New Orleans 9/11 run.

    đ—Łđ—żđ—¶đ—ș𝗼𝗿𝘆 𝗖𝗧𝗔:

    If you are a veteran, military spouse, or student veteran, visit Oplign (link below) to create your free profile. Ten minutes and you will know exactly how your service aligns to the civilian job market.

    đ—„đ—Čđ—°đ—Œđ—șđ—șđ—Čđ—»đ—±đ—Čđ—± đ—Ÿđ—¶đ—»đ—žđ˜€ & đ—„đ—Čđ˜€đ—Œđ˜‚đ—żđ—°đ—Č𝘀:

    Beau Higgins on LinkedIn

    Oplign

    Toys for Tots

    MilVet Podcast

    The Military Veteran Executive Recruiting(Milvet): 

    Travis Manion Foundation

    9/11 Heroes Run in New Orleans

    Related episode: Pat Hubbell (Candorful) — Why 94% of Vets Who Practice Land a Job Within 6 Months

    Greg Banks on LinkedIn

    Jason Fowler Music

    Cirrius Solutions — Use this link to find a curated list of resources we promote based on first-hand experience.

    The Military Minute Playlist

    Any Questions: Reach out to us at [email protected]

    𝗩𝘂𝗮𝗮đ—Č𝘀𝘁đ—Čđ—± đ—”đ—źđ˜€đ—”đ˜đ—źđ—Žđ˜€:

    #VeteranHiring #MilitaryTransition #Oplign #TheMilitaryMinute #CirriusTalk #VeteranCareers #MilitarySpouse



    47 min

About Cirrius Talk

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Cirrius Talk is a practical, no-fluff podcast from Cirrius Solutions, hosted by Greg Banks, for leaders, consultants, and practitioners who want real outcomes, not buzzwords. The show runs three