Cirrius Talk

Twenty-seven years as a military spouse and twenty-nine homes teach you that the hard seasons are the ones that shape you, and that nobody gets through them alone. 𝗖𝗵𝗮𝗿𝗹𝗲𝗻𝗲 𝗠𝗶𝘀𝗲𝗹𝗶, Senior Director of Chapter Operations at the 𝗧𝗿𝗮𝘃𝗶𝘀 𝗠𝗮𝗻𝗶𝗼𝗻 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻, explains how a family’s loss in 2007 grew into a nationwide movement of veterans and families of the fallen mentoring youth and serving their communities.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

• How Character Does Matter puts veteran mentors in front of youth to teach character rather than recruit, and why it remains TMF’s flagship program
• How over 50 chapter communities grow from a single service project, and where the 9/11 Heroes Run, Manion WOD, Honor Project, and Service Expeditions fit
• Why Charlene launched the first Nonprofit Leadership Alliance military spouse cohort, and what employers miss when they overlook military spouses
  
  

𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿:

Veterans and families of the fallen looking for a place to keep serving, military spouses in the middle of the journey, and the employers and community members who want to understand what this population brings.

𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆:

𝗖𝗵𝗮𝗿𝗹𝗲𝗻𝗲 𝗠𝗶𝘀𝗲𝗹𝗶 is Senior Director of Chapter Operations at the Travis Manion Foundation, supporting the veterans and families of the fallen who lead TMF’s over 50 chapter communities across the country. She has been military connected her entire life: an Air Force kid, sister to two Army officers, a military spouse for 27 years, and now the mother of two soldiers serving in the U.S. Army.

𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔:

Visit the Travis Manion Foundation website to find your local chapter, register for a 9/11 Heroes Run, or start with a single service project, and sit with the question Charlene lives by: 𝒊𝒇 𝒏𝒐𝒕 𝒎𝒆, 𝒕𝒉𝒆𝒏 𝒘𝒉𝒐?

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀:

Charlene Miseli on LinkedIn
Travis Manion Foundation

Greg Banks on LinkedIn
Jason Fowler Music
Cirrius Solutions - Use this link to find a curated list of resources we promote based on first-hand experience.

The Military Minute Episodes

Any Questions: Reach out to us at [email protected]

Remote duty stations, four deployments, a school system that could not always use your certification, and a resume that reads like a map of the world: that is the starting point for a lot of military spouses looking at a Salesforce career. 𝗣𝗿𝗶𝘀𝗰𝗶𝗹𝗹𝗮 𝗥𝗼𝗺á𝗻, Lead Solution Engineer at Salesforce, sits down with Greg Banks on 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 to show how she turned 26 years of Army life into a technical career serving federal defense customers, and how the 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 community carried her there.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

• How a Family Readiness Group, a housing council, and an ESOL classroom become STAR-format resume entries that a hiring manager can read
• What a lead solution engineer actually does for federal defense customers, from discovery to demo to the technical win
• Why Priscilla says agentic engineering made her a sharper solution engineer instead of replacing her: 𝒅𝒐𝒏’𝒕 𝒃𝒆 𝒔𝒄𝒂𝒓𝒆𝒅 𝒐𝒇 𝒊𝒕, 𝒆𝒎𝒃𝒓𝒂𝒄𝒆 𝒊𝒕 𝒃𝒆𝒄𝒂𝒖𝒔𝒆 𝒊𝒕 𝒎𝒂𝒌𝒆𝒔 𝒚𝒐𝒖 𝒔𝒕𝒓𝒐𝒏𝒈𝒆𝒓
  
  

𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿:

Military spouses and veterans weighing a Salesforce career, admins and consultants who want to understand how Salesforce solution engineers work with partners, and anyone with a non-traditional resume trying to translate it into tech.

𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆:

𝗣𝗿𝗶𝘀𝗰𝗶𝗹𝗹𝗮 𝗥𝗼𝗺á𝗻 is a Lead Solution Engineer at Salesforce supporting global public sector, specifically federal defense customers, and serves as VetForce DMV hub president. She is an Army spouse of 26 years, a former DoDEA ESOL teacher across 12 years of on-and-off service, and holds Salesforce, Slack, and Anthropic certifications on top of scrum master, Google PM, and Lean Six Sigma Yellow Belt credentials.

𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔:

If you are building a Salesforce career from a resume that does not fit the template, share this episode with someone who needs to hear that no on-ramp into this ecosystem looks the same.

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀:

Priscilla Román on LinkedIn

Salesforce Military

Hiring Our Heroes

Military Trailblazer Office Hours

Bill Kuehler (Host of MTOH) on LinkedIn

Greg Banks on LinkedIn
Jason Fowler Music
Cirrius Solutions
Salesforce at Scale Episodes
Any Questions: Reach out to us at [email protected]

Your team is generating more with AI than ever, and most of it still lands in a slide deck or a long email that nobody has time to read. Cirrius Solutions COO 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and Head of Custom Development 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 lay out 𝗧𝗵𝗲 𝗔𝗿𝘁𝗶𝗳𝗮𝗰𝘁 𝗟𝗮𝗱𝗱𝗲𝗿, five tiers for sharing AI-built work, from a plain Excel sheet to a full application with its own database, and the use case that fits each rung.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

• Where each of the five tiers fits: native Office files, static HTML, a public hosted page, an access-controlled site, and a full application with a backend
• Why agents produce richer output for fewer tokens in HTML than in PowerPoint or Word, and why Tim now builds most documents in HTML and saves them to PDF
• How collaboration changes once an artifact is hosted: GitHub branching for internal teams, and a backend database capturing client input at the application layer
  
  

𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿:

Technology executives, engineering leaders, and consultants deciding how AI-generated work gets shared, versioned, and governed. Also anyone who has lost an afternoon making fonts match across forty slides.

𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆:

𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 is COO of Cirrius Solutions, a former Army infantry officer who has built more than his share of PowerPoint decks in the military and in business, and who calls the shift to AI-built artifacts one of the biggest benefits AI can offer. 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 is Head of Custom Development at Cirrius Solutions, pulled the Artifact Ladder together, and makes the case that 𝒕𝒉𝒊𝒔 𝒕𝒊𝒆𝒓 𝒇𝒊𝒗𝒆 𝒊𝒔 𝒈𝒐𝒊𝒏𝒈 𝒕𝒐 𝒃𝒆 𝒕𝒉𝒆 𝒏𝒆𝒙𝒕 𝒎𝒂𝒋𝒐𝒓 𝒎𝒊𝒍𝒆𝒔𝒕𝒐𝒏𝒆 𝒇𝒐𝒓 𝒉𝒐𝒘 𝑨𝑰 𝒊𝒔 𝒖𝒔𝒆𝒅 𝒘𝒊𝒕𝒉𝒊𝒏 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔𝒆𝒔.

𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔:

Listen, then put the artifact you are building this week on the ladder and decide which rung it has actually earned.

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀:

Tim Harting on LinkedIn
Gavin Franklin on LinkedIn
The Ladder Companion Artifact 

Greg Banks on LinkedIn
Jason Fowler Music
Cirrius Solutions
Agentic AI Episodes
Any Questions: Reach out to us at [email protected]

Semiconductor manufacturing is coming back to American soil, and the single largest private investment in New York State history needs skilled people to make it real. Greg Banks sits down with 𝗗𝗮𝗮’𝗶𝘆𝗮𝗵 𝗦𝗮𝗹𝗮𝗮𝗺, 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗼𝗲𝗻𝗲𝗰𝗸, and 𝗟𝘆𝗻𝘀𝗲𝘆 𝗥𝗶𝗳𝗳𝗹𝗲 of the D’Aniello Institute for Veterans and Military Families (IVMF) at Syracuse University to map out how veterans and military spouses can step into those careers, starting now.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

• What a fab actually is, and why rebuilding domestic chip capacity matters when the US share of semiconductor manufacturing has fallen from about 40 percent in the 1990s to about 12 percent today
• Why military talent fits this industry, with about 67,000 technician and engineer roles projected to go unfilled by 2030 (Semiconductor Industry Association)
• The scale behind it: global semiconductor sales reached $795.6 billion in 2025 and are projected to reach $1.5 trillion in 2026 (Semiconductor Industry Association)
• How the free 𝗦𝗲𝗺𝗶𝗰𝗼𝗻𝗱𝘂𝗰𝘁𝗼𝗿 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻𝘀 course, six modules, online and asynchronous, works as a low-commitment litmus test, with over 1,200 enrolled and enrollment up 110 percent since January

𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿:

Veterans, transitioning service members, military spouses, and National Guard and Reserve members exploring what comes after the uniform, plus the employers, families, and advocates who support them.

𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆:

𝗗𝗮𝗮’𝗶𝘆𝗮𝗵 𝗦𝗮𝗹𝗮𝗮𝗺 is the Career Preparation Program Manager for the Micron Project at IVMF, connecting military-connected talent to a partnership backed by Micron’s $3 million investment, now just shy of three years old. 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗼𝗲𝗻𝗲𝗰𝗸, Director of Strategic Initiatives and Partnerships, has spent 14 years at the institute, whose employment programs show an 82 percent six-month retention rate. 𝗟𝘆𝗻𝘀𝗲𝘆 𝗥𝗶𝗳𝗳𝗹𝗲, Executive Director of Marketing and Communication, leads the effort to connect military families to IVMF’s programs from 18 physical locations serving 65 military communities, plus a global online model.

𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔:

If you or someone you love is transitioning out of the military, take the free Semiconductor Foundations course and see if this industry is your next mission.

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀:

• Daa’iyah Salaam on LinkedIn
• Michael Schoeneck on LinkedIn
• Lynsey Riffle on LinkedIn
• D’Aniello Institute for Veterans and Military Families (IVMF)
• Semiconductor Foundations course
• SIA 2026 State of the Semiconductor Industry
• Greg Banks on LinkedIn
• Jason Fowler Music
• Cirrius Solutions: https://cirriussolutions.com/podcast (Use this link to find a curated list of resources we promote based on first-hand experience.)
• The Military Minute Episodes
• Any Questions: Reach out to us at [email protected]

When the life you built is taken in a single morning, finding a reason to keep going becomes the real fight. 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗹𝗶𝘁𝘇, Vice President of Outreach at the Robert Irvine Foundation, shares how he survived the worst day of his life and now helps other veterans through theirs.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

• How the Foundation’s three pillars of food, wellness, and community drive Breaking Bread with Heroes, the Mission: VetFit fitness pilot, and Reuniting the Brave
• Why the Face the Fight coalition, focused on veteran suicide prevention, trades the phrase “crisis response planning” for “bad day plans” veterans will actually make
• What moved Michael’s recovery from hopelessness toward purpose, from his first prosthetic to returning to Iraq with Operation Proper Exit

𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿:

Veterans and military families working through recovery, transition, or loss, and the supporters, employers, and communities who stand with them.

𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆:

𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗹𝗶𝘁𝘇 enlisted in the U.S. Army in 1996 and served 14 years as an infantryman and Army Ranger, rising from rifleman to platoon sergeant. An IED explosion in Iraq in February 2007 left him with burns over roughly 85 percent of his body and cost him both arms; more than 100 surgeries later, he leads outreach for the Robert Irvine Foundation.

𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔:

Share this episode with a veteran who needs to hear Michael’s charge: 𝑮𝒐 𝒊𝒎𝒑𝒂𝒄𝒕 𝒔𝒐𝒎𝒆𝒃𝒐𝒅𝒚’𝒔 𝒍𝒊𝒇𝒆.

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀:

• Michael Schlitz on LinkedIn
• Robert Irvine Foundation
• Gallant Few
• Related episode: Inside the Robert Irvine Foundation: One Marine’s Mission
• Greg Banks on LinkedIn
• Jason Fowler Music
• Cirrius Solutions (use this link to find a curated list of resources we promote based on first-hand experience)
• The Military Minute Episodes
• Any Questions: Reach out to us at [email protected]

In memoriam
Cpl. Lorne E. Henry Jr., driver
Sgt. Richard A. Soukenka, gunner
Spc. Jonathan D. Cadavero, medic

Killed in action February 27, 2007, when their vehicle struck an IED northwest of Yusufiyah, Iraq. 

2nd Brigade Special Troops Battalion, 10th Mountain Division.

Most Salesforce projects that go sideways were already in trouble before anyone configured a single object: the discovery that got skipped, the stakeholders who never got the hours, the exceptions nobody thought to mention. 𝗠𝗮𝘁𝘁 𝗢𝗲𝘀𝘁𝗲𝗿𝗹𝗲𝗶𝗻 of Cirrius Solutions has lived both sides of that story, first owning a Salesforce build as the client and now delivering them as a consultant, and he joins 𝗚𝗿𝗲𝗴 𝗕𝗮𝗻𝗸𝘀 and 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 to walk through the lessons that only show up in hindsight.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

• Why a paid exploratory discovery earns its keep even when the only output is a plan, and why “lift and shift” rarely survives a platform change (𝒚𝒐𝒖 𝒃𝒆𝒕𝒕𝒆𝒓 𝒎𝒂𝒌𝒆 𝒔𝒖𝒓𝒆 𝒚𝒐𝒖 𝒃𝒓𝒊𝒏𝒈 𝒕𝒉𝒆 𝒘𝒉𝒐𝒍𝒆 𝒕𝒉𝒊𝒏𝒈)
• What stakeholder buy-in actually costs when you measure it in calendar time instead of enthusiasm, and what leadership has to put in place so a project team can unblock its subject matter experts
• When a proof of concept beats a minimum viable product, and why walking a consultant through your worst week tells them more than your smoothest one
  
  
  

𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿:

IT and digital transformation leaders about to fund a Salesforce implementation, and the business SMEs, admins, and delivery leads who will carry it. Especially useful if your operation still runs on a desktop full of spreadsheet shortcuts.

𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆:

𝗠𝗮𝘁𝘁 𝗢𝗲𝘀𝘁𝗲𝗿𝗹𝗲𝗶𝗻 is a consultant at Cirrius Solutions who came to Salesforce from a full stack development background in the home services and construction industry, where he ran web development, back end systems, databases, security, and networking for a smaller enterprise. He has been through an implementation from the client side and now delivers them from the partner side, and he is joined by recurring panelist 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 of Cirrius Solutions.

𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔:

Subscribe to 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 and send this one to whoever is scoping your next platform project.

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀:

• Al Huerta on LinkedIn
• Matt Oesterlein on LinkedIn
• Greg Banks on LinkedIn
• Jason Fowler Music
• Cirrius Solutions
• Salesforce at Scale Episodes
• Any Questions: Reach out to us at [email protected]

Every agent you build runs on a large language model, and that choice quietly decides whether your AI program pays for itself or drains the budget. Cirrius Solutions leaders 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 compare the Anthropic and OpenAI lineups tier by tier, from model families to subscription plans to what a task really costs to run.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

• How the two model families mirror each other across four tiers, from Haiku and Luna for cheap automation up to Fable 5 and Sol Ultra at the frontier
• What each subscription actually buys, from free and $8 entry plans through $100 and $200 credit pools, team seats, and usage-based enterprise deals
• Why 𝗰𝗼𝘀𝘁 𝗽𝗲𝗿 𝘁𝗮𝘀𝗸, not printed per-token price, is the number to watch, using live Artificial Analysis benchmarks

𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿:

Business leaders, IT directors, and CIOs choosing the foundation models and plans to build their agentic platform on, and anyone trying to budget AI spend for a team.

𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆:

𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 is the Chief Operating Officer of Cirrius Solutions and a recurring co-host of the series. 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 is Cirrius’s Head of Custom Development, where he builds agentic systems for enterprise clients on these same model families.

𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔:

Follow 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 so the next pricing shake-up never catches your budget off guard.

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀:

• Tim Harting on LinkedIn
• Gavin Franklin on LinkedIn
• Artificial Analysis 
• News from Open AI on premium seat pricing
• Episode Artifact
• Greg Banks on LinkedIn
• Jason Fowler Music
• Cirrius Solutions
• Agentic AI Episodes
• Any Questions: Reach out to us at [email protected]

When a veteran carries invisible wounds, the whole family carries them too, and most support stops at the one who served. 𝗞𝗮𝘁𝗲 𝗟𝗶𝗽𝘁𝗼𝗻 of Camp Twin Lakes explains how Family Warrior Weekends give the entire military family a weekend of rest, community, and fully accessible outdoor recreation, all for fifty dollars.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

• How Family Warrior Weekends work: twice a year, about 20 families each, and $50 per family covers lodging, meals, and every activity for the whole weekend (travel is not covered)
• Who qualifies: open to military families nationwide through an approval process, with a wait list and priority for combat and trauma experience and all women veterans
• How Camp Twin Lakes and the SHARE Military Initiative at Shepherd Center work together on recovery from traumatic brain injury and post-traumatic stress
  
  
  

𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿:

Veterans and military families living with PTSD, traumatic brain injury, or the daily weight of caregiving, and anyone looking for a meaningful place to volunteer or give.

𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆:

𝗞𝗮𝘁𝗲 𝗟𝗶𝗽𝘁𝗼𝗻 is a recreational therapist, yoga instructor, and personal trainer who joined Camp Twin Lakes in 2009 and has run its military family programs since 2010. She also serves part time with the SHARE Military Initiative at Shepherd Center, and Camp Twin Lakes now operates three year-round campuses serving families across the country. In Kate’s words, 𝒕𝒉𝒂𝒕’𝒔 𝒘𝒉𝒚 𝒘𝒆 𝒆𝒙𝒊𝒔𝒕.

𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔:

If you know a military family that needs a reset, share this episode with them; one weekend can matter more than you know.

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀:

Related episode: Inside Camp Southern Ground with Lacy Gunnoe (Ep 064)

Camp Twin Lakes

Kate on LinkedIn

Kate’s email to volunteer or learn more about CTL: [email protected]

Shepard SHARE Initiative

Spin for Kids

Greg Banks on LinkedIn

Jason Fowler Music

Cirrius Solutions (Use this link to find a curated list of resources we promote based on first-hand experience.)

The Military Minute Playlist

Any Questions: Reach out to us at [email protected]

AI can already write the user stories, draft the test scripts, and triage a Salesforce org overnight, so what exactly is left for the business analyst? Cirrius Solutions Senior Consultant 𝗡𝗶𝗰𝗸 𝗦𝘁𝘂𝗺𝗽 joins host Greg Banks and Delivery Director 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 to break down what his AI agents are allowed to do inside live client delivery, and what they are never allowed to do without him.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

• Where the hard stop belongs: the human review gates Nick keeps between AI agents and a production org, from user stories to deployments
• How running multiple agent sessions in parallel turns multitasking from a myth into a working delivery model
• Why out-of-the-box AI output is only 25 to 50 percent viable, and how an expertise layer of skills and guardrails closes the gap

𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿:

Salesforce administrators, business analysts, architects, and delivery leaders who want AI speed without inheriting AI messes.

𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆:

𝗡𝗶𝗰𝗸 𝗦𝘁𝘂𝗺𝗽 is a Senior Consultant at Cirrius Solutions and an Air Force veteran with about 14 years of active duty who entered the Salesforce ecosystem through a 𝗛𝗶𝗿𝗶𝗻𝗴 𝗢𝘂𝗿 𝗛𝗲𝗿𝗼𝗲𝘀 internship. Three and a half years in, he runs AI agents inside live client delivery, including an org health check that traced 48 percent of a client’s data storage to a broken automation left behind by an admin who was long gone.

𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔:

Follow 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 so the next practitioner-led lesson from real Salesforce delivery lands in your feed.

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀:

• Nick Stump on The Military Minute: A Veteran’s Path Into High Tech Consulting
• Hayley Tuller on Salesforce at Scale: The Map, the Mess, and the Mission
• 𝗡𝗶𝗰𝗸 𝗦𝘁𝘂𝗺𝗽 on LinkedIn
• Al Huerta on LinkedIn
• Greg Banks on LinkedIn
• Jason Fowler Music
• Cirrius Solutions

For more: Salesforce at Scale Episodes

Any Questions: Reach out to us at [email protected]

The moment one person on your team builds a genuinely useful agent setup in Claude Code or Claude Cowork, you hit a new problem: sharing it without it splintering into a dozen diverging copies. Cirrius Solutions COO 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and Head of Custom Development 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 break down plugins - the packaged, version-controlled way to ship one standard agent configuration to a whole team and govern it as it grows.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

• What goes into a plugin - skills, commands, agents, hooks, and MCP services under a plugin.json manifest - and how a Git repo turns it into an easy, auto-refreshing team install
• A three-tier governance structure: a company-wide core plugin, department-level plugins, and an individual layer whose proven ideas feed back into the next release
• How Claude plugins compare with OpenAI’s Codex approach, and why roughly 90% of a Claude plugin runs there as-is
  
  

𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿:

Technology and business leaders rolling agentic tools out past the first power user - CTOs, engineering and platform leads, and department heads who want standardization without shutting down individual creativity.

𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆:

𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴, Cirrius Solutions’ COO, has led the company’s internal plugin rollout - a company-wide ops agent plus department plugins for sales, managed services, project delivery, and custom development - and calls plugins 𝒐𝒏𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒉𝒊𝒈𝒉𝒆𝒔𝒕 𝒗𝒂𝒍𝒖𝒆, 𝒍𝒐𝒘𝒆𝒔𝒕 𝒍𝒊𝒇𝒕 𝒕𝒉𝒊𝒏𝒈𝒔 𝒕𝒉𝒂𝒕 𝒚𝒐𝒖 𝒄𝒐𝒖𝒍𝒅 𝒑𝒓𝒐𝒃𝒂𝒃𝒍𝒚 𝒔𝒕𝒂𝒓𝒕 𝒕𝒐𝒎𝒐𝒓𝒓𝒐𝒘. 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻, Cirrius Solutions’ Head of Custom Development, walks through the build side: converting a working local configuration into a plugin, testing it, and publishing versions through Git.

𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔:

Follow 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, then download the episode artifact linked below to see the full plugin structure and three-tier governance model on one page.

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀:

• Tim Harting on LinkedIn
• Gavin Franklin on LinkedIn
• Episode artifact 
• 
  
• Related episode: Agentic OS Explained: 4 Pillars That Keep Your AI Agent Sharp
• Related episode: Context Engineering for AI Agents: Signals, Memory & the COP
• Related episode: Skills vs Commands: Building an AI Agent OS You Can Move Anywhere
• Greg Banks on LinkedIn
• Jason Fowler Music
• Cirrius Solutions
• Agentic AI Episodes

Any Questions: Reach out to us at [email protected]