In this episode, Greg Banks and Tim Harting welcome Gavin Franklin to explore how AI is transforming the world of Salesforce development. From the rise of agentic coding to Salesforce’s new AgentForce Vibes tool, the trio unpacks how generative AI is shifting the balance between declarative and custom development. They dive into what this means for developers, admins, and consultants alike—revealing both the massive opportunities and new challenges that come with AI-driven innovation in the Salesforce ecosystem.

Takeaways

•  AI has made developers believers — once skeptical, coders now embrace AI as a productivity supercharger.
• Lightning Web Components are thriving thanks to AI’s ability to fast-track prototypes and POCs.
• Proof of concept in days, not weeks — AI bridges the communication gap between business and technical teams.
• Developers must shift mindsets — from pure coders to consultants who lead quality and control.
• Agentic IDEs = power and risk — more productivity, but more need for strong DevOps and QA frameworks.
• Salesforce’s AgentForce Vibes steps in — bringing ChatGPT-powered code generation directly into the org.
• The “clicks not code” era is fading — AI is making code faster, cheaper, and more accessible.
• Declarative tools hit their ceiling — as flexibility and AI-driven code take the spotlight.
• Developers’ new role: context engineers — feeding AI the right metadata and business context is the next skill frontier.
• The future of Salesforce = platform over product — as AI lowers barriers, consultancies can deliver more powerful, custom solutions faster than ever.

Recommended Links

Gavin Franklin on LinkedIn

Tim Harting on LinkedIn

Greg Banks on LinkedIn

Cirrius Solutions

Cirrius Blog 

Contact us at [email protected]

In this episode of Cirrius Talk, host Greg Banks is joined by Allie Nelson and Tim Harting. Fresh from Dreamforce 2025, the team unpacks Salesforce’s AI-first roadmap and what it means for partners and customers. Highlights include how MuleSoft Agent Fabric can orchestrate enterprise AI agents (and MCP tools) with granular security and hierarchy; why Slack Channel Agents meet users where they work—desktop or mobile—to update CRM via natural language; and how the Einstein Trust Layer and data governance should guide choices between native Salesforce agents and general-purpose ChatGPT-in-Slack. The conversation also notes a noticeably lighter consultancy presence on the expo floor, exploring ROI pressures and acquisitions

Takeaways

•  A lot of people are really wanting to get back to community (learning beyond AI).
• MuleSoft Agent Fabric helps control AI agents across tech stacks.
• Slack channel agents improve day-to-day workflows for users.
• Users can update Salesforce data directly from Slack.
• There may be confusion between different AI tools available.
• The consultancy presence at Dreamforce was notably lacking.
• Knowledge sharing is crucial for the Salesforce community.
• Transitioning to AI tools will be a long journey for many businesses

Recommended Links

Allie Nelson 

Tim Harting on LinkedIn

Greg Banks on LinkedIn

Cirrius Solutions

Cirrius Blog 

Contact us at [email protected]

In this inspiring episode of The Military Minute, host Greg Banks sits down with Munta Montgomery, a U.S. Air Force veteran whose story embodies resilience, reinvention, and relentless growth. From turning wrenches on jet engines to solving complex Salesforce challenges, Munta’s journey is proof that technical skill and military discipline translate powerfully into the digital economy.

Munta shares how his upbringing in Louisiana—and a family legacy of service—led him to the Air Force, where he mastered the art of precision, teamwork, and pressure-tested problem solving. After serving honorably, he pivoted from aerospace mechanics to entrepreneurship and eventually discovered the Salesforce ecosystem through the Hiring Our Heroes Fellowship, finding not just a career, but a community.

Now a Senior Consultant at Cirrius Solutions, Munta’s story reveals how veterans’ mindset and adaptability can fuel excellence in cloud technology and beyond.



Takeaways

• Munta Montgomery has a strong military background and is a senior consultant at Cirrius Solutions.
• Choosing the right military occupation can significantly impact future career opportunities.
• Transitioning from military to civilian life can be challenging but is manageable with the right resources.
• Munta's experience as an aircraft mechanic helped him develop troubleshooting skills essential for consulting.
• The Salesforce ecosystem offers numerous opportunities for veterans and military spouses.
• Munta's entrepreneurial spirit led him to explore various business ventures after leaving the military.
• The Hiring Our Heroes program played a crucial role in Monta's transition to the Salesforce space.
• Munta emphasizes the importance of following skills that can sustain a family rather than just pursuing passions.
• Life experiences, including military service, can provide valuable insights in consulting roles.
• Believing in oneself and making a solid plan is essential for a successful transition.

Recommended Links

Munta Montgomery
Cirrius Solutions
ACP
Candorful
Hiring our Heroes
HOH Military Spouse Network
HOH-Amplify events for Military Spouses
Hire Heroes USA
Merivis
Apple Podcasts
Spotify
Youtube
iHeartRadio
Castbox
Goodpods
Cirrius Blog
Greg Banks on LinkedIn
Jason Fowler Music

In this episode of Cirrius Talk, we highlight the bombshell dropped at Dreamforce: Salesforce + OpenAI. Greg, Chad, and Tim unpack what was actually announced, why it matters, and how it could change day-to-day work for folks living in Salesforce and Slack. We hit Agentforce 360, ChatGPT inside Slack, Codex for devs, instant checkout for Commerce, and the Data Cloud → “Data 360” rebrand—plus where each tool best fits (governed actions vs. free-form reasoning). If you’re wondering how to get quick wins without breaking guardrails—and why clean data suddenly matters more than ever—this one’s for you.

Takeaways

• Agentforce 360 meets ChatGPT for CRM lookups. 
• Tableau charts can render inside ChatGPT. 
• GPT-5 coming to Agentforce 360 models. 
• Instant checkout pairs with Agentforce Commerce. 
• ChatGPT lands natively in Slack. 
• Codex in Slack boosts dev collaboration. 
• “Data Cloud” rebrands to “Data 360.” 
• Agentforce = governed actions; ChatGPT = reasoning. 
• Slack is trending toward the agentic OS. 
• Clean data becomes mission-critical.

Recommended Links

Chad Anderson on LinkedIn

Tim Harting on LinkedIn

Greg Banks on LinkedIn

Cirrius Solutions

Cirrius Blog

Press Release from Salesforce

Salesforce Ben Announcement

Send questions to [email protected]

In this episode of Cirrius Talk, host Greg Banks, along with Chad Anderson and Tim Harting, delve into the significant announcements from Dreamforce. This episode frames Salesforce’s Dreamforce announcements as a decisive shift: AgentForce 360 re-centers the Salesforce stack around agents, with Data 360 as fuel, Customer 360 apps as institutional memory, and Slack as the human–agent workspace. New build-time and run-time capabilities—AgentForce Builder, AgentForce Voice, Atlas Reasoning + Agent Script, Vibe Codey, and enhanced observability—aim to compress time-to-production and harden agents for enterprise scale. For leaders, the playbook is clear: pick an initial agent use case with measurable business value, low delivery friction, strong user pull (high task pain), aligned timing, and acceptable risk. Treat hallucinations and reliability as solvable architecture issues, not showstoppers. Net-net: Salesforce is making agents a platform primitive—and the winners will be those who operationalize with disciplined use-case selection and production-grade guardrails

Takeaways

• Salesforce makes AI the main act — not a side feature.
• Slack integration enhances collaboration with AI agents.
• Choosing the right use case is crucial for AI success.
• A framework for use case prioritization includes value and effort.
• Task sentiment affects user adoption of AI agents.
• Kill “hallucinations” with checks and balances — treat bad answers like bugs and fix them.
• Your data becomes jet fuel — cleaner customer data means smarter, safer automation.
• Enterprise adoption of AI agents is increasing rapidly.
• “Describe it, don’t code it” — build new workflows by saying what you want. 
• See what the AI is doing, in plain English — with dashboards, guardrails, and alerts. 
• Start small, win fast — pick one painful task and automate it end-to-end.
• Bottom line: faster responses, greater efficiency, happier customers — real productivity, not hype.

Recommended Links

Chad Anderson on LinkedIn

Tim Harting on LinkedIn

Greg Banks on LinkedIn

Cirrius Solutions

Cirrius Blog

https://www.salesforceben.com/salesforce-unveils-agentforce-360-at-dreamforce-with-new-features-including-voice/

https://futureofwork.saltlab.stanford.edu/

Send questions to [email protected]

In this episode, Jeff Loven shares his journey from being a pastor to becoming an engagement manager at Cirrius Solutions. He discusses his family life, the challenges of transitioning careers, and the importance of personal values in both professional and personal settings. Jeff emphasizes the significance of people in his work and life, the lessons learned during his first year at Cirrius, and the importance of maintaining a work-life balance. He reflects on personal growth, the role of character in navigating challenges, and the need for margin in life to foster well-being and connection with others.

Takeaways

Jeff Loven transitioned from a 17-year career as a pastor to an engagement manager at Cirrius Solutions.
He emphasizes the importance of family and values in both personal and professional life.
Jeff's journey highlights the challenges of career transitions and the importance of adaptability.
He believes that people are what matter most in any organization.
His first year at Cirrius taught him valuable lessons about teamwork and integrity.
Jeff advocates for maintaining a work-life balance to recharge and be present for family.
He practices reflection regularly to ensure personal growth and development.
Jeff stresses the importance of character in navigating challenges and change.
He believes that having margin in life allows for better handling of unexpected situations.

Recommended Links

Cirrius Solutions
Apple Podcasts
Spotify
Youtube
iHeartRadio
Castbox
Goodpods
Cirrius Blog
Greg Banks on LinkedIn
Jason Fowler Music

In this episode of Cirrius Talk, hosts Greg Banks, Chad Anderson, and Tim Harting explore the integration of AI within the Salesforce ecosystem, focusing on the distinctions between AI agents and Agent Force. They discuss the implications of AI on business processes, the importance of human involvement in certain tasks, and the potential of tools like MuleSoft Fabric to orchestrate AI agents across various platforms. The conversation also touches on the evolving role of collaboration tools like Slack in enhancing AI capabilities and concludes with rapid-fire insights on current trends in AI agents.

Recommended Links

Chad Anderson on LinkedIn

Tim Harting on LinkedIn

Greg Banks on LinkedIn

Cirrius Solutions

Send questions to [email protected]

In this episode, Karlos Golightly shares his journey as an Army veteran and consultant, discussing his enlistment, the challenges faced by veterans, and the importance of translating military skills into civilian careers. He emphasizes the need for intentionality in military service and the value of work ethic and integrity during the transition to civilian life. In this conversation, Greg and Karlos discuss the importance of networking for veterans transitioning into civilian careers. They explore the challenges and misconceptions surrounding networking, emphasizing the need for intentional connections and leveraging resources. Karlos shares his personal journey of transitioning into the Salesforce ecosystem, highlighting the significance of mentorship and community support. They also touch on the importance of timing in career opportunities, the value of choosing the right company, and the role of financial education in achieving personal goals.

Takeaways

Karlos is an Army veteran and Salesforce consultant.
He joined the military right after high school, seeking personal growth.
Veterans face significant challenges reintegrating into civilian life.
Many veterans struggle to translate military skills into marketable civilian skills.
Intentionality in military service can lead to better career outcomes.
Work ethic and integrity are crucial for success in any career.
Veterans should leverage their military training and experiences.
Support from family and community is vital for veterans' reintegration.
Networking is often misunderstood by veterans.
Intentional conversations can lead to meaningful connections.
Building a network is about genuine relationships, not just job searching.
Veterans are eager to help each other succeed.
Using platforms like LinkedIn effectively can enhance networking.
Canderful provides valuable interview preparation for veterans.
Timing is crucial in career transitions, especially for reservists.
Choosing a supportive company can significantly impact a veteran's career.
Starting small can lead to significant progress over time.


Recommended Links

Karlos Golightly
Cirrius Solutions
ACP
Candorful
Hiring our Heroes
HOH Military Spouse Network
HOH-Amplify events for Military Spouses
Hire Heroes USA
Merivis
Apple Podcasts
Spotify
Youtube
iHeartRadio
Castbox
Goodpods
Greg Banks on LinkedIn
Jason Fowler Music

In this episode, Jenny Adams shares her unique journey from aspiring accountant to Air Force veteran and paralegal. She discusses her motivations for joining the military, the challenges she faced during her transition from active duty to reservist, and the valuable lessons learned along the way. Jenny emphasizes the importance of adaptability, ownership, and continuous learning in her career, while also reflecting on the impact of her military service on her family life. In this conversation, Jenny Adams shares her journey transitioning from a military career to the Salesforce ecosystem. She discusses the pivotal moments that led her to explore Salesforce, including her experiences with internships and the Hiring Our Heroes fellowship. Jenny reflects on the challenges of imposter syndrome, the importance of building confidence in a new career, and offers advice for newcomers considering a path in Salesforce. Her insights highlight the value of mentorship, continuous learning, and the supportive community within the Salesforce ecosystem.

Takeaways

• Jenny joined the Air Force in 2004 and has had a diverse career.
• Her journey into the military was influenced by family and personal aspirations.
• Jenny's experience highlights the importance of adaptability in career choices.
• She emphasizes the value of ownership and responsibility in her work.
• The transition from active duty to reservist allowed her more flexibility.
• Her experiences in the military have shaped her professional identity.
• Internships can provide valuable exposure to new fields.
• Building confidence takes time and experience.
• Salesforce offers diverse career opportunities beyond tech roles.
• Don't let fear hold you back from pursuing new challenges.

Recommended Links:

Jenny Adams

Cirrius Solutions
ACP
Candorful
Hiring our Heroes
HOH Military Spouse Network
HOH-Amplify events for Military Spouses
Hire Heroes USA
Merivis
Apple Podcasts
Spotify
Youtube
iHeartRadio
Castbox
Goodpods
Greg Banks on LinkedIn
Jason Fowler Music

In this episode, Ryan Wagner shares his journey from military service to civilian life, discussing the challenges and strategies involved in transitioning careers. He emphasizes the importance of networking, seeking help, and leveraging military skills in the civilian workforce. Ryan also highlights the significance of leadership and adaptability in navigating the chaos of new environments, particularly in the tech industry.

Takeaways

• Ryan's military background shaped his leadership skills.
• Networking is crucial for a successful transition.
• Veterans should leverage their unique skills in civilian roles.
• It's important to have multiple career options available.
• Seeking help from the community can ease the transition.
• Embracing chaos is part of adapting to civilian life.
• Leadership roles can provide more control over solutions.
• Continuous learning and adaptability are key in tech.
• Backup plans are essential for job security.
• Veterans should not hesitate to reach out for support.

Recommended Links:

Ryan Wagner
Cirrius Solutions
ACP
Candorful
Hiring our Heroes
HOH Military Spouse Network
HOH-Amplify events for Military Spouses
Hire Heroes USA
Merivis
Apple Podcasts
Spotify
Youtube
iHeartRadio
Castbox
Goodpods
Greg Banks on LinkedIn
Jason Fowler Music