Citation Podcast

Your employees are probably already using AI at work, whether you’ve introduced it or not. Under the Health and Safety at Work etc Act, that means the responsibility for how it’s used already sits with you. That means right now, before specific regulation exists. 

In this episode, Citation’s Health & Safety experts Simon Edmond and David Taylor go through what that means in practice: the real risks businesses are already getting wrong, what the HSE has started publishing on AI, and where to start. 

You don’t need AI-powered machinery for this to be relevant. If your team are using tools like ChatGPT to research, draft documents or speed up day-to-day tasks – and most teams are – you need to know where your responsibilities sit. 

This episode is clear and practical. Simon and David focus on what’s happening now, not just what might happen, and give you a clear starting point for getting on top of it. 

Business owners, operations managers, Health & Safety professionals and anyone responsible for workplace safety, particularly if AI tools are already in use across your team. 

Watch the episode 

The regulation is still catching up. Your responsibilities aren’t. Listen to or watch the episode and find out where you stand.

The HSE has published its annual business plan, and it sets out exactly where enforcement is heading this year. This episode of Not Another Safety Talk breaks it down what’s changed, which sectors are in the spotlight, and what you should do about it. 

Citation’s Health & Safety Advice Manager David Taylor and Fire Team Manager Simon Edmond discuss what the plan means in practice, with clear guidance you can act on straight away. 

Why this episode matters 

The HSE’s business plan tells you exactly where inspectors are trained to look and which sectors are going to see more activity this year. If you’re in construction, you need to know about the silica dust focus before someone turns up on site. If you’re in manufacturing or running an office-based team, the shift toward health hazards changes how you should approach everything from stress risk assessments to noise and air quality monitoring. 

The sooner you understand what’s in the plan, the better placed you are to act on it. 

Listen to the episode and get clear advice on what the HSE’s annual business plan means for your business. 

Need support with risk assessments, site inspections, or Health & Safety compliance? Call 0345 844 1111.

A practical conversation on stress, mental health, HR and Health & Safety 

You can’t always spot workplace stress. It can build quietly, affect performance, increase absence, and create risk long before anyone raises their hand for help. 

In this episode of Not Another Safety Talk, Citation’s Simon Edmond, David Taylor, and Kelly Kelman discuss why stress and wellbeing are now firmly on both the HR and Health & Safety agenda – and what you should be doing about it. 

What’s covered 

Why this episode matters 

Stress, anxiety and depression continue to drive huge levels of absence across UK workplaces. But the real risk often starts much earlier, in unclear workloads, poor communication, weak support, or a culture where people don’t feel able to speak up. 

In this episode, you’ll get practical ways to spot issues sooner, support employees properly, and build a healthier, safer workplace. 

Who it’s for 

This webinar is ideal for: 

Get practical insight from Citation’s experts 

Watch the discussion and get clear, down-to-earth advice on managing stress and wellbeing at work. 

 Need support with stress risk assessments, absence management, or wellbeing? Call 0345 844 1111. 

Wellbeing isn’t a perk. It’s what keeps good people in veterinary practice. 

In high-pressure clinical environments, wellbeing often gets pushed aside when there’s time, which there rarely is. 

But ignoring it has real consequences: exhaustion, turnover, declining performance, and teams that can’t sustain the work they trained for. 

In our latest podcast, Adrian Brine, Partnership Manager at Citation, is joined by: 

They explore what wellbeing means in veterinary practice and the practical steps that make a difference. 

Managers don’t need to diagnose, but they do need to notice changes, such as: 

Understanding your team well enough to notice when something’s different is the key. 

Our panel shares what’s made the biggest impact in their practices: 

Veterinary teams face emotionally demanding cases, unpredictable workloads, and the weight of life-or-death decisions. 

Wellbeing isn’t about eliminating stress. It’s about creating environments where people can do challenging work without burning out. 

The practices that get this right build teams that thrive, support each other, and stay in the profession. 

This episode is packed with honest, practical insight from people who’ve managed wellbeing challenges in real veterinary settings. 

If you’re a practice owner, manager or clinical lead who wants to build a team that lasts, this episode is essential listening. 

A fresh take on Health & Safety, fire risks, and what businesses should really focus on 

Health & Safety doesn’t always get the best reputation – paperwork, red tape, people telling you what you can’t do. 

This podcast is here to change that. 

In the very first episode of Not Another Safety Talk, Citation’s David Taylor and Simon Edmond talk honestly about what Health & Safety is really about: helping people go home safe, making businesses stronger, and cutting through the noise to focus on what really matters. 

What’s covered in the episode 

Listen now 

If you want a smarter, more practical take on Health & Safety (without the clipboard stereotype) this is a great place to start.

Running a successful veterinary practice is about clinical expertise and people. 

Recruitment challenges. Retention pressures. Flexible working requests. Performance concerns. Team conflict. 

In our new podcast, Adrian Brine, Partnership Manager at Citation, is joined by: 

Together, they explore the real HR challenges facing veterinary practices today – and how to manage them without overcomplicating processes or creating unnecessary bureaucracy. 

What you’ll learn 

Why this episode matters 

As practices grow and teams expand, managing people becomes more complex. What worked with five team members may not work with forty. 

The good news? Most HR challenges are manageable with early conversations, clear communication and consistent leadership. 

This episode is packed with practical insight to help practice leaders build teams people want to stay in.

HSE inspections don’t have to feel intimidating. 

In a busy veterinary practice, where teams are balancing surgeries, consults, emergencies and client expectations, the thought of a Health and Safety Executive (HSE) visit can feel like yet another pressure. 

But what actually happens during an inspection?

In our latest podcast Adrian Brine, Partnership Manager at Citation, is joined by: 

Together, they break down what HSE inspections really look like in veterinary settings — and how practices can prepare with confidence. 

What you’ll learn 

You’ll also hear real-world insight into how practices can embed Health & Safety into everyday operations — so it becomes part of the culture, not a once-a-year exercise. 

Why this episode matters 

Veterinary environments are fast paced, emotionally demanding and clinically complex. Health & Safety can easily feel like an additional administrative burden — particularly if you don’t have a dedicated compliance lead. 

But when done well, the right systems protect your team, strengthen trust, improve standards and create calmer, more confident workplaces. 

An inspection shouldn’t feel like a test. It should confirm what you already know: your systems work. 

Listen now 

If you’re a practice owner, manager or clinical lead wanting clarity on HSE expectations then this episode is essential listening. 

The Employment Rights Act 2025 introduces major reforms rolling out between April 2026 and 2027 — fundamentally changing how UK businesses hire, manage sickness, handle dismissals and structure contracts. 

In this episode of The Citation Podcast, our employment law specialists explain what’s changing, when it’s happening and what you need to do now to prepare. 

Listen now and stay ahead of the changes. 

Listen to the episode on Spotify >

Why this matters for your business 

We’re in the middle of an 18-month transformation of UK employment law: 

If you wait to prepare, it may already be too late. 

Note: If you hire staff after June 2026, they’ll reach six months’ service just as the new unfair dismissal protections go live in January 2027. 

What we cover in this episode 

Who should listen? 

This episode is essential for: 

Particularly small and medium-sized businesses without in-house employment law teams. 

A conversation with Citation and the National Care Association (NCA) 

The care landscape is shifting and so are the Health & Safety expectations placed on providers. Infection control, fire safety, lone working, culture and paperwork mean real pressure. But when regulations tighten and risks rise, how do you protect people without overwhelming your teams? 

In this podcast, Citation’s Care Business Manager Mick Feather sits down with Martin Andrews, Health & Safety Consultant, and Nadra Ahmed, Executive Chair of the National Care Association, to unpack what care providers are facing right now and what practical steps can make life easier. 

What we cover in the episode 

From infection control to fire safety and lone working, kicking off with the top risks keeping providers awake at night. 

How do providers stay compliant while keeping frontline teams focused on care, not checklists?  

Real examples of learning cultures in action and why fear of scrutiny is holding some services back. 

What’s coming up repeatedly on inspections, and how the national picture compares to what consultants see day-to-day. 

Is it digital solutions? Clearer guidance? Training? The panel explores what would move the needle most for providers. 

Why this episode is worth a listen 

This discussion gives you: 

Want to hear more? 

If you want to find out more or have any topic suggestions you’d like to hear in the future, just drop us an email at [email protected] or head over to our Resources page for our latest guides, checklists and articles. Clients should log in to Atlas for in-depth guidance, templates, training, and more. 

A forward-looking discussion with Citation and the National Care Association (NCA) 

The care sector is facing major change. Workforce legislation, minimum wage enforcement, the Employment Rights Bill, evolving CQC priorities, sustainability pressures mean providers are expected to adapt fast, often while already stretched. 

In this episode, Mick Feather hosts a conversation with Gill McAteer, Citation’s Director of Employment Law, and Nadra Ahmed, Executive Chair of the National Care Association, focusing on what’s coming next and how care services can get ahead instead of firefighting. 

What we cover in the episode 

From minimum wage protections and pay gap reporting to the new Fair Work Agency, we look at the legislative shift heading for providers. 

How leaders can shift from reactive compliance to proactive planning even with limited resources. 

What’s changing, how it affects contracts, policies, recruitment and retention, and where the biggest risks lie. 

Where workforce law meets regulation and what inspectors will expect to see in evidence and leadership practice. 

The panel discuss what would genuinely help providers deliver great care while staying compliant. 

Why providers shouldn’t navigate this alone and how partners like Citation can support HR, regulation, governance and workforce planning. 

Why this episode matters 

Care leaders will walk away with: 

Please note this podcast was filmed prior to the Bill being passed. 

Want to hear more? 

If you want to find out more or have any topic suggestions you’d like to hear in the future, just drop us an email at [email protected] or head over to our Resources page for our latest guides, checklists and articles. Clients should log in to Atlas for in-depth guidance, templates, training, and more.