One person has now died of COVID-19 in San Francisco and as of Wednesday the city had confirmed 172 cases. At a virtual press conference Wednesday, city officials urged San Franciscans to stay home and warned that the crisis has not yet reached its peak. Director of Public Health Dr. Grant Colfax said he expects a surge in cases hitting in less than two weeks that will necessitate 5,000 additional hospital beds and at least 1,500 ventilators. Hear the full press conference audio on this special edition of Civic.

At a virtual press conference live streamed from San Francisco’s coronavirus emergency operations center at Moscone Center, city officials offered updates on their work to enact social distancing protocols, source hotel rooms for people who need to be isolated and deliver personal protective equipment to healthcare workers. Listen to the full press conference audio here.

Millions of households have received an invitation in the mail to complete the survey, and nationwide more than 20 percent of residents have done so. But there are many groups of people who won’t be counted this way. Some do not receive mail, some have no fixed address, or live in group settings. The Census staff who will be going into the field to count those communities are also practicing social distancing, so these counts have been delayed. Pamela Michael, a media specialist with the Census Bureau, lays out how the timelines have changed to protect the health of both enumerators and people who will be counted in person.

In What's New & What's Next, the Civic team offers a roundup of San Francisco news and a look at what's ahead on the city's calendar. The news: Mayor emphasizes importance of shelter-in-place; City works to find shelter for the unhoused during coronavirus pandemic; BART reduces hours. Coming up: City continues to encourage remote participation in meetings rather than in-person, and many meetings are canceled; Board of Supervisors plans to meet and will vote on a motion concurring in the actions taken by the Mayor to meet the ongoing local emergency declared under coronavirus outbreak.

Trust in institutions, business and government is critical during times of crisis and never more so than during a worldwide pandemic that brings with it panic buying and stock market collapse. Donald Palmer, professor at the UC Davis Graduate School of Management, describes how dissonant messages from public leaders have further eroded trust in government. Palmer’s areas of research include the causes, processes and consequences of wrongdoing in and by organizations and the role of power and politics in corporate decision making.

Press conference audio: San Francisco’s Emergency Operations Center, a multi-department response to the coronavirus pandemic, has been expanded and moved to Moscone Convention Center. On Thursday morning, city officials gave a press conference about responding to COVID-19 and reviewed the stipulations of the current shelter-in-place order.

During the coronavirus pandemic, health care providers are facing shortages of the supplies and equipment they need to treat patients safely and effectively, while protecting their own health. Eric Talbert is the western regional director for MedShare, which collects and redistributes surplus medical supplies. He says MedShare is helping to get essential medical supplies and equipment to the places they’re needed most in the battle against COVID-19.

With the Bay Area under a shelter-in-place order because of the coronavirus pandemic, people are being asked to stay home. But for those without housing, that is difficult. San Francisco is implementing measures like installing public hand-washing stations and instructing people who are living on the streets to limit themselves to one person per tent. But certain plans are still unclear, and the situation is becoming increasingly urgent. Brian Howey has been covering the intersection of homelessness and the coronavirus pandemic for the Public Press. When he visited several hand-washing stations in the past few days, he found broken or missing equipment and supplies, and confusion about what the city’s policies will be and what resources are available.