"Civility does not...mean the outward gentleness of speech cultivated for the occasion, but an inborn gentleness and desire to do the opponent good."

Gratitude is the beginning of civility, of decency and goodness, of a recognition that we cannot afford to be arrogant."

"Aspire to decency. Practice civility toward one another. Admire and emulate ethical behavior wherever you find it. Apply a rigid standard of morality to your lives; and if, periodically, you fail as you surely will, adjust your lives, not the standards."