Clarity Compressed with Paul J. Daly

There are few people over the last 5 years of my life that have personally given me more clarity than this weeks guest. His name is Mike Lynch and he happens to be my therapist. Let’s face it, we all have issues that blur our vision and judgement at times. Most times, they aren’t business issues or personal issues or coworker issues or relationship issues…they are HUMAN ISSUES.

Listen in as Mike and I discuss the things that get in the way of our better judgement and success. The real variable is how you choose to engage them. The truth is that it is always a CHOICE.

I’m BEYOND EXCITED to announce the pre-order for my new book “The Automotive Manifesto: How Brand Connection Can Save Retail Automotive”.

You can read the early release reviews and pre-order your copy at TheAutomotiveManifesto.com

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Upcoming Speaking Appearances:

DrivingSales President’s Club: (PROMO CODE: DALYVIP) April 17

DMSC: May 19-21

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pauljdaly.com
Connect with Paul J Daly on LinkedIn
Follow along on Instagram
Follow Paul J Daly on Twitter
Like Paul J Daly on Facebook

. . .

DID YOU KNOW that the Clarity Compressed Podcast started as a creative visual production around the book “Like I See It”. We created it independently to give auto dealers an accessible way to engage the book and hopefully spread the timely message to their staff and others in the industry. We hope that YOU will use it in your dealership!

It’s engaging.

It’s FREE.

Its right HERE!

Connect with me at www.pauljdaly.com

Check out the More Than Cars Movement here. 

Have you ever found yourself exhausted from being neck deep on so many different fronts? I surely have. The funny thing is that all the things you are doing could even be good, positive and engaging things. Yet, you can still get tired and that’s ok.

This weeks podcast is a quick shot where I dig into this balance and also get a little old school some quick and easy strategies for getting the most important things accomplished through understanding and aligning your team.

I hear lots of voices telling everyone to “hustle their faces off” but not many encouraging the balance required to stay fresh. The truth is, sometimes the most productive and progressive thing you can do is take a break. It’s ok. I can say that finding my balance over the past year has been critical to maintaining the level and velocity at which I’ve been pushing. I’ll say it again…it’s ok!

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Upcoming Speaking Appearances:

DrivingSales President’s Club: (PROMO CODE: DALYVIP) April 17

DMSC: May 19-21

. . .

pauljdaly.com
Connect with Paul J Daly on LinkedIn
Follow along on Instagram
Follow Paul J Daly on Twitter
Like Paul J Daly on Facebook

. . .

DID YOU KNOW that the Clarity Compressed Podcast started as a creative visual production around the book “Like I See It”. We created it independently to give auto dealers an accessible way to engage the book and hopefully spread the timely message to their staff and others in the industry. We hope that YOU will use it in your dealership!

It’s engaging.

It’s FREE.

Its right HERE!

Connect with me at www.pauljdaly.com

Check out the More Than Cars Movement here. 

It seems the word "disruption" is thrown around pretty loosely these days. Ernie Garcia legitimately disrupted one of the largest retail industries in the USA. Automotive. Our conversation spans from cars to startup culture to personal legacy. One of my favorite parts of the interview is when I asked him to tell me about the moment when he realized Carvana was going to work. You’ll have to listen for the answer.

. . .

Upcoming Speaking Appearances:

DrivingSales President’s Club: (PROMO CODE: DALYVIP) April 17

DMSC: May 19-21

. . .

pauljdaly.com
Connect with Paul J Daly on LinkedIn
Follow along on Instagram
Follow Paul J Daly on Twitter
Like Paul J Daly on Facebook

. . .

DID YOU KNOW that the Clarity Compressed Podcast started as a creative visual production around the book “Like I See It”. We created it independently to give auto dealers an accessible way to engage the book and hopefully spread the timely message to their staff and others in the industry. We hope that YOU will use it in your dealership!

It’s engaging.

It’s FREE.

Its right HERE!

Connect with me at www.pauljdaly.com

Check out the More Than Cars Movement here. 

What’s the difference between crazy and eccentric? Today’s guest will help you consider the answer. We talk about his huge collection of custom Nikes (I knew I liked him), his 22,000 gallon koi pond you have to cross on a glass walkway in order to get into his Lexus dealership. I’m really looking forward to introducing you to him.

Peter Cooper owns Lexus of Lehigh Valley, winner of the prestigious Lexus Brand Champion award one of the biggest Lexus dealerships in the northeast. The secret to building his success lays in all the small things: seemingly minor details and strategies that add up to forming lifetime human connections with the people he works with and his customers. All of this orbits around his central belief in what people are craving in every area of life…connection.

Aside from all that, he’s super accessible, caring, and warm except when it comes to the sneaker market, where he’s a real shark. If you think that buying expensive cars and rare sneakers is just something that rich brats do, then you’re wrong. Peter’s unique take on the auto business and life have lead him to a really fun, eccentric place. You have got to hear his story.

Culture References
StockX
Off—Whites

Connect With Peter
Lexus of Lehigh Valley
Peter’s Cell Phone Number: 610.360.6600

. . .

Upcoming Speaking Appearances:

DrivingSales President’s Club: (PROMO CODE: DALYVIP) April 17

DMSC: May 19-21

. . .

pauljdaly.com
Connect with Paul J Daly on LinkedIn
Follow along on Instagram
Follow Paul J Daly on Twitter
Like Paul J Daly on Facebook

. . .

DID YOU KNOW that the Clarity Compressed Podcast started as a creative visual production around the book “Like I See It”. We created it independently to give auto dealers an accessible way to engage the book and hopefully spread the timely message to their staff and others in the industry. We hope that YOU will use it in your dealership!

It’s engaging.

It’s FREE.

Its right HERE!

Connect with me at www.pauljdaly.com

Check out the More Than Cars Movement here. 

I've said it again, and again, and again, and again. Your brand is not your logo. Your brand is not the name of your company. Your brand is a feeling that gives someone a reason to do business with you.

BowTie Terrance is the epitome of a personal brand, especially for my friends in automotive. This man knows we live in a world where personal connection is key and when he found himself selling cars nearly 800 miles from home, he found a way to make sure people knew who he was. I can’t wait for you to meet him.

Subscribe to BowTie Terrance on YouTube
Follow BowTie Terrance on Instagram
Like BowTie Terrance on Facebook
Connect with BowTie Terrance on LinkedIn

. . .

Upcoming Speaking Appearances:

DrivingSales President’s Club: (PROMO CODE: DALYVIP) April 17

DMSC: May 19-21

. . .

pauljdaly.com
Connect with Paul J Daly on LinkedIn
Follow along on Instagram
Follow Paul J Daly on Twitter
Like Paul J Daly on Facebook

. . .

DID YOU KNOW that the Clarity Compressed Podcast started as a creative visual production around the book “Like I See It”. We created it independently to give auto dealers an accessible way to engage the book and hopefully spread the timely message to their staff and others in the industry. We hope that YOU will use it in your dealership!

It’s engaging.

It’s FREE.

Its right HERE!

Connect with me at www.pauljdaly.com

Check out the More Than Cars Movement here. 

This is the last podcast I’ll make in my 30’s as I enter my next decade of life. If I were to pass on just one lesson I learned in my 30s, I would tell you to GET HONEST with yourself as soon as possible. Honesty IS clarity.

Sure, it's easy to wish the clarity came earlier, but the reality is that I needed to go through everything I did to bring me to the point where I could see it. The point where I could recognize the mistakes, the co-dependencies and the leadership failures. The conflict is where the essence of life is more easily recognized. More importantly, conflict is the only thing that truly brings growth.

I also discuss the often unrealized brand TAX that most businesses are paying…repeatedly. It may not show up on a P&L statement, but I assure you, it is a VERY real thing.

. . .

Upcoming Speaking Appearances:

DrivingSales President’s Club: (PROMO CODE: DALYVIP) April 17

DMSC: May 19-21

. . .

pauljdaly.com
Connect with Paul J Daly on LinkedIn
Follow along on Instagram
Follow Paul J Daly on Twitter
Like Paul J Daly on Facebook

. . .

Making Excuses copyright Marty Robbins and Legacy Recordings

. . .

DID YOU KNOW that the Clarity Compressed Podcast started as a creative visual production around the book “Like I See It”. We created it independently to give auto dealers an accessible way to engage the book and hopefully spread the timely message to their staff and others in the industry. We hope that YOU will use it in your dealership!

It’s engaging.

It’s FREE.

Its right HERE!

Connect with me at www.pauljdaly.com

Check out the More Than Cars Movement here. 

Imagine what it would be like if your organization was able to deliver an amazing customer experience BY delivering an amazing employee experience. Claude Silver, the Chief Heart Officer at Vayner X spent a little time with talking about what it looks like when people begin to feel free in their workplace. Perhaps it is fitting that I could see the Statue of Liberty from her office.

But, don’t let the nice office fool you, Claude is an incredibly practical operator and gives me/us some very usable advice during the interview. Claude has become a friend since our first meeting almost two years ago where I first connected with the word “Clarity”.

f you can’t tell, I enjoy the people side of the business so much. Customer facing…team facing…its all the same to me. That’s because they are both centered on CONNECTION. Branding and HR both require cultivating true connection in order to be effective. That’s why I love what I get to do everyday.

For those who follow Gary Vaynerchuk and the many organizations he has built already know that he very publicly intends to build what he calls, “The Honey Empire”; "...humanity and heart and efficiency and execution and competition.”

Basically, it is treating people with so much empathy and care, that they are free to be the best versions of themselves and therefore make the best teams and produce the best outcomes. Once you understand this, you can understand why Claude Silver is at his right hand in turning this vision into reality. The truth is, nobody will ever stay at your company because you have a ping-pong table or a pallet wall or free cold brew. Those things are nice, but they don’t truly help anyone thrive. People will stay because they feel like they are thriving…and that takes some very intentional cultivation because work is full of friction. Full of opportunities for our spirits to be crushed. Opportunities for us to feel inadequate, unappreciated and hurt.

The antidote is fighting to create an environment where people are free to contribute, free of judgement but not free of accountability. If everyone becomes accountable to leave every person they come in contact with “better than we found them” as Claude suggests, a real “Honey Empire” begins to emerge.

I hope this episode has done just that.

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Connect with Claude Silver on LinkedIn

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We Will Rock You copyright Queen and EMI Records

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Upcoming Speaking Appearances:

DrivingSales President’s Club: (PROMO CODE: DALYVIP) April 17

DMSC: May 19-21

. . .

pauljdaly.com
Connect with Paul J Daly on LinkedIn
Follow along on Instagram
Follow Paul J Daly on Twitter
Like Paul J Daly on Facebook

. . .

Making Excuses copyright Marty Robbins and Legacy Recordings

. . .

DID YOU KNOW that the Clarity Compressed Podcast started as a creative visual production around the book “Like I See It”. We created it independently to give auto dealers an accessible way to engage the book and hopefully spread the timely message to their staff an

Connect with me at www.pauljdaly.com

Check out the More Than Cars Movement here. 

If anyone ever had a good excuse for a business to fail, it would be the guy selling VW beetles to West Texas Cowboys. BUT, just the opposite happened.

A few weeks ago I went all the way to Amarillo Texas and had the privilege of talking to John Luciano, the newly named Volkswagen Global Brand Ambassador, about what it was like opening the first VW dealer in 27 years in a small Texas market.

John didn’t just survive. John didn’t just earn the average VW marketshare in his area…NO! He has five times (YES, FIVE TIMES) the average VW market share. IN AMARILLO TEXAS…where pick up trucks rule the road. Yes, most of my Uber’s were crew cab pickups I had to literally climb into.

Excuses are poison. And not only do they rob you of all the potential you truly have, but nobody even cares about them. Ok, maybe your mom. But that’s it.

I hope you find some inspiration and encouragement in this episode as we kick all of our weak excuses in the teeth and get busy, getting busy!

. . .

Upcoming Speaking Appearances:

DrivingSales President’s Club: April 17

DMSC: May 19-21

. . .

pauljdaly.com
Connect with Paul J Daly on LinkedIn
Follow along on Instagram
Follow Paul J Daly on Twitter
Like Paul J Daly on Facebook

. . .

Making Excuses copyright Marty Robbins and Legacy Recordings

. . .

DID YOU KNOW that the Clarity Compressed Podcast started as a creative visual production around the book “Like I See It”. We created it independently to give auto dealers an accessible way to engage the book and hopefully spread the timely message to their staff and others in the industry. We hope that YOU will use it in your dealership!

It’s engaging.

It’s FREE.

Its right HERE!

Connect with me at www.pauljdaly.com

Check out the More Than Cars Movement here. 

What started as a 12 part content series for dealers around Dale Pollak’s book Like I See It turned into a weekly audio AND video podcast that has generated tens of thousands of views and interactions, speaking engagements and an overall forward momentum in the auto industry and beyond when it comes to better branding, marketing, operations and CONNECTION.

. . .

Upcoming Speaking Appearances:

DrivingSales President’s Club: April 17

DMSC: May 19-21

. . .

Let’s Get It Started copyright Black Eyed Peas and Interscope Records

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DID YOU KNOW that the Dealers Compressed Podcast started as a creative visual production around the book “Like I See It”. We created it independently to give auto dealers an accessible way to engage the book and hopefully spread the timely message to their staff and others in the industry. We hope that YOU will use it in your dealership!

It’s engaging.

It’s FREE.

Its right HERE!

. . .

pauljdaly.com
Connect with Paul J Daly on LinkedIn
Follow along on Instagram
Follow Paul J Daly on Twitter
Like Paul J Daly on Facebook

Connect with me at www.pauljdaly.com

Check out the More Than Cars Movement here. 

It's true, people just don’t care about you.

They don’t want to hear about your 50th anniversary.

They don’t really care that your Great-Great-Great Grandpappy founded the company.

They don’t want you to tell them about all the awards you’ve won.

They certainly don’t believe that you are “different”.

It isn’t that these things aren’t good things. It's just that until you do the hard work of EMPATHETICALLY CONNECTING with potential customers, they can’t care, because you haven’t shown them that YOU care about them.

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Resources:

GrowthCon

Donald Miller

Donald Miller’s “Building a Story Brand”

Brand-First Dealership Case Study

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DID YOU KNOW that the Dealers Compressed Podcast started as a creative visual production around the book “Like I See It”. We created it independently to give auto dealers an accessible way to engage the book and hopefully spread the timely message to their staff and others in the industry. We hope that YOU will use it in your dealership!

It’s engaging.

It’s FREE.

Its right HERE!

. . .

pauljdaly.com
Connect with Paul J Daly on LinkedIn
Follow along on Instagram
Follow Paul J Daly on Twitter
Like Paul J Daly on Facebook

Connect with me at www.pauljdaly.com

Check out the More Than Cars Movement here.