Clinical Excellence Showcase

Overcrowded Emergency Departments, growing prevalence of chronic disease and higher consumer expectations for quality health care, coupled with the rising cost of health care within limited budgets, poses significant challenges (Trankle, Usherwood, Abbott & Roberts et al., 2019). The Prince Charles Hospital Rapid Access Clinic provides an alternative pathway to hospital admission or extended waiting in the Emergency Department for patients that require review within 2-5 days.

First presented back in 2019, the model has evolved from a combined hospital and community initiative to a unique, co-designed model providing a person-centred, comprehensive case management approach. Over the years, Working Together to Connect Care has been proven to reduce health system usage for this cohort and provide a socially oriented alternative model of care.

In 2023, Dragon Medical One from Mackay Hospital and Health Service returns to the stage. Having taken out last year’s Best Presentation Award, it’s no surprise this simple but innovative voice-to-text technology has expanded from in its initial application in the Mackay Hospital Emergency Department, to other wards and even other hospitals.

There is a real risk that ‘wellbeing’ is becoming just ‘another thing to do’. What do we mean when we talk about wellbeing? What are the metrics to measure wellbeing? Is it a survey or a ‘feeling’? In this episode, Liz Crowe explores the science and myths of wellbeing for staff working in healthcare. She will look at the practicalities and pressures of embedding wellbeing into the busy clinical settings of health and provide some practical solutions. Wellbeing will be explored through the lens of language, autonomy, time, energy, humour, creativity and social relationships.

Now in it's seventh year, the Clinical Excellence Showcase proudly welcomed teams from across the state to share the incredible work happening in Queensland. In addition to over 40 inspiring frontline clinicians shining a light on how they’re changing the way we do things, the jam-packed program included the annual Great Debate, a pair of Where are they now sessions and all-round amazing human Dr Liz Crowe talking about wellbeing!

Season 5 of the Clinical Excellence Showcase Podcast - Learn – Partner – Innovate - commences Wednesday 31 May 2023, so make sure you subscribe now to avoid missing out!

Clinical Excellence Queensland is proud to present the Clinical Excellence Showcase once again. This year’s event will take place on Tuesday 23 and Wednesday 24 May at the Royal International Convention Centre, Brisbane.

To best capture as much of the incredible work happening in Queensland as we can, we’ve kept this year’s event theme broad: Learn – Partner – Innovate. This year we present the annual Great Debate, a pair of Where are they now sessions and all-round amazing human Dr Liz Crowe talking about wellbeing. And of course, over 40 of your colleagues will share how they’re changing the way we do things, for the better!

Our much-loved format remains the same, with sessions rolling out on the pod in June 2023 so hit subscribe so you don't miss a thing!

As always, we closed the Showcase with The Great Debate. Known to entertain more than inform, this year’s debate takes a slightly controversial twist asking the question: “City versus Country – does more money and resources for the cities mean better healthcare for everybody?” Joining us this year is another stellar line up of some of Queensland’s best and brightest!

Affirmative team (yes, it does mean better healthcare):

Dr Catherine McDougall, Clinical Lead Getting it Right First Time Queensland

Dr Chris May, former Clinical Lead, Clinical Excellence Queensland

Dr Tanya Kelly, Chair Queensland Clinical Senate and Anaesthetist, Sunshine Coast Hospital and Health Service

Negative team (no, it does not mean better healthcare):

Dr Marlow Coates, Executive Director Medical Services Torres and Cape Hospital and Health Service

Dr Alexander Kochi, Emergency Medicine Staff Specialist, Cairns and Hinterland Hospital and Health Service

Dr Carl de West, Clinical Director Specialist Medical Services, Gold Coast Hospital and Health Service

Chaired by Professor Keith McNeil, Deputy Director-General Prevention Division and Chief Clinical Information Officer Queensland Health, this year’s Great Debate is sure to ignite some fireworks!

This session explores several Hospital in the Home (HiTH) models in Queensland, taking a proverbial 'look under the hood' to find out what works and why, and the many benefits of this hospital avoidance model.

About the panel

Melissa (Mel) McCusker is the Assistant Director of Nursing for the Acute Care@Home, COVID@Home and CHIP services in Metro South Health. Melissa was employed in the original pilot program for HITH in Metro South in 2007 and has been instrumental in the development of the service including the pilots of Criteria Led Discharge, telehealth and Remote Patient Monitoring. The Remote Patient Monitoring trial for HITH patients in partnership with Telstra Health and the Department of Health which was the first of its kind in Australia for HITH patients.

Her clinical experience spans medical, critical care, post-acute and general practice nursing and she is a member of the HITH Society of Australasia and currently involved with statewide HITH working group.

About the facilitators

Laureen Hines is currently a Director in Clinical Excellence Queensland’s Healthcare Improvement Unit. Laureen has more than 20 years’ experience in nursing and leadership across the care continuum and departmental level. As the Queensland executive lead for Hospital in the Home (HITH), she has extensive HITH experience and has been instrumental in leading HITH reform within the Queensland context.

Dr Theodore Chamberlain is the Statewide Hospital in the Home (HITH) Clinical Lead for Clinical Excellence Queensland. Theodore Chamberlain is a founding fellow of the Australian College of Rural and Remote medicine (ACRRM) with a long history of rural practice and a career involving education, teaching, innovation and transformation. His interests are broad and in addition to a fellow of ACRRM, is a member of the International Society of Bayesian Analysis (ISBA), member of the Movement Disorder Society of Australia and New Zealand (MDSANZ), member of the Hospital in the Home Society Australasia and a FORTH innovation consultant.

This presentation centres on Queensland Health’s vision to transform the health system by embedding genomics and precision health into routine healthcare delivery. Ides will show how innovative projects intersect and align to the broader agenda and that importantly, the only way we can enable innovation in this complex ecosystem is to support innovation everywhere but making sure the areas and teams are connected.

This means that ultimately, system capability is advanced and able to deliver personalised early diagnosis, intervention and treatment, resulting in optimised patient experience and outcomes and reducing low value and harmful care.

This presentation centres on Queensland Health's vision to transform the health system by embedding genomics and precision health into routine healthcare delivery. Ides will show how innovative projects intersect and align to the broader agenda and that importantly, the only way we can enable innovation in this complex ecosystem is to support innovation everywhere but making sure the areas and teams are connected.

This means that ultimately, system capability is advanced and able to deliver personalised early diagnosis, intervention and treatment, resulting in optimised patient experience and outcomes and reducing low value and harmful care.