CLOC Talk

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We’re unlocking a must-hear conversation from our archives! After an unforgettable opening session at CGI 2022, legal ops pioneer Frances Pomposo sat down with Jenn McCarron for a deep dive into the power of vulnerability, the meteoric rise of the legal ops industry, and the one constant in it all—change management. 

This episode is just as relevant today as it was when we first aired it. Whether you’re navigating transformation in your own organization or looking for inspiration from a true industry leader, this is one conversation you don’t want to miss! 

In this special episode of CLOC Talk, recorded live from the CLOC EMEA Summit in London, Rachel St. Peter, Global Head of Legal Operations & Functional Excellence, Nestlé and member of our EMEA Advisory Committee, leads a panel discussion on the future of the legal ops profession with Kristin Zmrhal, Vice President of Product Strategy at DISCO, and Melissa Sauser, Legal Tech Manager for Philip Morris International.  

The panel emphasizes the need for managing culture and shifting mindsets to stay ahead. They also share insights on data-driven decision-making, storytelling with data, and the adoption of new technologies.  

Kristin and Melissa discuss how a positive culture is crucial for successful change management and highlight the importance of collaboration and leveraging resources across departments.  

 Tune in as the panel shares their predictions for the legal ops industry by 2030, including the importance of understanding data and legal departments being measured on the value they generate. 

In this episode of CLOC Talk, recorded live from the CLOC EMEA Summit in London, Jenn sits down with closing keynote speaker, Helena Boschi, Psychologist, Speaker, and Educator at Chequered Leopard. 

They chat about leading teams to a healthier, more innovative future. From learning new skills to mastering the art of daydreaming, Helena shares insights on how divergent thinking can spark creativity and innovation and how this helps legal professionals craft new tech and process.  

Tune in as this episode provides a fresh perspective on cognitive health and the importance of continuous learning enriching activities. 

Special thanks to our sponsor DocuSign for this episode! 

In this episode of CLOC Talk, recorded live from the CLOC EMEA Summit in London, Jenn sits down with Sam Ross, Chief Legal Officer at Remote.  

Sam shares his intriguing past as a member of a boy band and his thoughts on transitioning from music to legal operations. They chat about Sam's approach to hiring, emphasizing the importance of hunger, curiosity, and pragmatism over specific experience.  

Sam elaborates on managing a large legal team remotely, stressing the need for clear communication, concise writing, and frequent feedback. Jenn and Sam touch on the impact of AI and technology in streamlining legal ops processes, improving efficiency, and the significance of establishing a clear vision and purpose for the team early on.  

Tune in as this episode underlines the evolving landscape of remote work and its social challenges, offering practical insights and tips for legal ops professionals. 

Special thanks to our sponsor DocuSign for this episode! 

In this episode of CLOC Talk, recorded live from the CLOC EMEA Summit in London, Guest Host, Lewis Bretts, Partner at PwC chats with Alisha Andert, co-founder of This Is Legal Design and chairwoman of the German Legal Technology Association.  

Alisha shares her journey from traditional law into the field of legal design, her passion for innovation, and her work with legal technology company Flightright.  

They discuss the role of design thinking in law, simplifying legal content, and how AI intersects with legal design.  

Tune in as this episode touches on empathy's importance in design, the challenges of the legal profession, and future trends in legal design. 

Special thanks to our sponsor DocuSign for this episode! 

In this episode of CLOC Talk, Jenn sits down with Nancy Rademaker, Co-Founder of Drawify & Speakers Club, and our brilliant opening keynote at our EMEA 2024 Summit in London.  

They discuss how AI can solve business challenges by improving efficiency and reducing manual tasks, as well as the importance of identifying the right problems before deploying AI solutions.   

Nancy touches on the role of AI in enhancing employee engagement and well-being by pointing it at preventing productivity loss and solving knowledge management issues. 

Tune in as Jenn and Nancy share insights on generational differences in adapting AI tools, the potential of augmented intelligence, and how emerging technologies like brain-computer interfaces could revolutionize various fields! 

Special thanks to our sponsor Docusign for this episode! 

In the episode of CLOC Talk, guest host Jeremiah Kincannon chats with Justin Schweisberger, Chief Revenue Officer at Pramata and Kari Walden, Assistant General Counsel at Jack Henry about strategic planning in legal operations.  

They explore the importance of aligning legal operations with company strategy.  And, share hurdles and successes, like improving sales contract processes and implementing post-contract management systems.  

Justin and Kari emphasize the significance of communication, timing, and achieving quick wins to gain buy-in for legal operations initiatives.  

Tune in as they offer tips on persisting through failure and learning from experiences!

Special thanks to our sponsor Pramata for this episode! 

In this episode of CLOC Talk, guest host Jeremiah Kincannon, advisor on CLOC’s Voice and Brand Council chats with CJ Nicastro, Program Manager, Global Affairs & Legal Strategy Operations at Google and Scott Rosenberg, Managing Director & Corporate Counsel at Unbiased Consulting, LLC, both co-chairs of the CLOC Legal Project Management Committee.  

They discuss the relevance and application of Legal Project Management, otherwise known as LPM in the legal industry.  

CJ and Scott highlight misconceptions about LPM and the importance of integrating project management principles into legal workflows. They emphasize the need for lawyers to embrace project management skills and the value of matter lifecycle management for improving efficiency and process alignment.  

Tune in as this episode covers strategies for gaining leadership buy-in for LPM initiatives and offers guidance for legal professionals looking to enhance their project management capabilities. 

This special episode of CLOC Talk comes straight from the main stage of our APAC Summit 2024 in Sydney. It features a closing panel discussion on how generative AI is influencing legal ecosystems. Moderated by Terri Mottershead, Executive Director at Centre for Legal Innovation, the participants engage in a lively debate over whether AI will fundamentally change pricing models for legal services. They are: 

• Anna Golovsky, Executive Manager, Legal & Company Secretariat Operations at IAG 
• Petra Stirling, Head of Operations & Transformation at Westpac Group Legal 
• Genevieve Collins, Chief Executive Partner at Lander & Rogers, and 
• Michelle Mahoney, Chief Innovation Officer at King & Wood Mallesons  

The panelists adopt playful 'rap names' and present arguments both for and against AI significantly altering pricing structures.  

They discuss challenges, the ongoing shift toward collaborative practices between law firms and in-house counsel, tech vendors, as well as evolving relationship dynamics.  

Tune in as the panelists reflect and engage with the live audience on the role of digital literacy and AI in transforming legal ecosystems.