Consumer habits throughout the pandemic have changed rapidly in almost every

industry, including debt collection. While the onset of the pandemic encouraged some

consumers to save and begin paying back debts, these habits have now shifted. What

exactly are the challenges the repayment industry is facing now and which will likely

continue into 2023?

Medical debt collection has been rocked by new regulatory and credit reporting requirements. With over 85 years of experience and highly trained and certified staff, IC system debt recovery experts can help you understand what you need to do.

IC System - an expert in all things debt collection - discussed changes in credit reporting in the healthcare sector and how it can impact credit scores and recovery with resident expert Michelle Dove, Chief Corporate Counsel and Chief Compliance Officer.

Bryan Campbell, Business Development Manager at IC System talks about the options for affordable debt collection services.

When it comes to finding solutions that are seamless and proactive in the debt collecting sector, IC System has found one innovative answer. This episode of Closing the Books, host, Tyler Kern, spoke with Bryan Campbell, Business Development Manager at IC System, about a new method of managing account receivables.

Brief walk-thru of IC System – an expert in all things debt collection - Client Portal which allows client's to manage and monitor collections information from a secure and intuitive platform.

On this episode of Closing the Books, host Eric Johannes talks with Senior VP of Business Development, Karen Jonas about what tax season means for debt collection agencies within the utility sector. Karen offers insightful strategies geared toward maximizing incentives for both consumers and companies.

Michelle Dove, Corporate Counsel and Chief Compliance Officer, IC System - expert in all things debt collection - spoke with Tyler Kern about the importance of compliance and security measures within the debt collection industry. And, with 20 years’ experience working for and with IC Systems, Dove’s expert understanding of compliance is readily apparent as she explains a variety of issues at a level understandable to compliance professionals and business leaders alike.

Tyler Kern and Lee Brockney, Manager of Financial Planning and Analysis and Chairman of the Innovation Committee discuss how IC System - expert in all things debt collection - encourages innovation daily within their employees and how Covid was a positive catalyst for new processes.