Longtime IC System collection sales manager Al Oberdick discusses his tenure in the collections industry in this episode of Closing the Books.

This episode of Closing the Books by IC System - your trusted subject matter expert in all things debt collection - talks to Al Oberdick who has been in collection sales at IC System for 20 years. Why is the work so satisfying to him and what makes IC System a place that he wants to stay at? Listen to this episode to find out more.

At IC System – expert in all things debt collection - our remarkable culture sets us apart. With dedicated professionals who understand your industry on a deep level, we prioritize respect, innovation, and integrity to make collections better and help you solve your accounts receivable problems effectively.

Gabrielle Bejarano talks with T.J. Lee about debt collection challenges and how collection agencies adapt to new regulations.

Inflation continues to be something consumers have to deal with on a very regular basis. In addition, debt is burden that people from all walks of life have to contend with. So, when it comes to both of these issues, how can debt recovery agencies manage collections, their interactions with consumers, and work within new regulations successfully?

Consumer debt is steadily climbing due to trends such as pandemic recovery (e.g., rent recouperation), fear of recession, healthcare (e.g., pushing more healthcare costs onto patients), and other current trends. Smaller businesses will be impacted more due to their lack of resources and training to collect this increased debt. IC System - expert in all things debt collection - is introducing a new online product offering to address this unique need.

Collections in general, but especially in the healthcare industry require delicacy,

patience, and intelligence, all while ensuring the company meets revenue goals and the client’s customer experience is cared for. IC System - expert in all things debt collection - applies its core values of People, Integrity, Performance, Pride and Innovation to make this possible, from engaging in industry boards such as the Healthcare Financial Management Association (HFMA) and employing innovative tools as allowed by significant regulation.

In this episode of the podcast "Closing the Books," host Gabrielle Bejarano interviewed Mary Prendergast, a VP of Business Development at IC System - an expert in all things debt collection - about what the Healthcare Financial Management Association (HFMA) does, how the pandemic impacted healthcare costs, and why the HFMA is a beneficial organization to the healthcare industry.

An introduction to operations within IC System - an expert debt collection agency which recovers significant lost revenue for customers. With more than 85 years of experience in revenue recovery, IC System's core values make them unique in the industry.

How can IC System - a debt collection agency with experience, knowledge, and resources - better recover your revenue and relieve your accounts receivable burden? Nate Welbig, Director of Opreations at IC System speaks of his journey into collections and how he and his team apply the company's core values to focus on delivering expert service to their customers.