Collective Hindsight

Tue Søttrup is the Chief Customer Experience Evangelist at Dixa, and has more than two decades of experience leading customer support teams at technology companies.

Dixa has raised +$160M to help companies deliver better customer support, and in today's episode you'll learn how SaaS companies can  deliver better customer experiences by fixing the gap between product and support teams.

You'll also hear Tue's take on the best way to build and scale customer support from scratch for new founders.

Steffen Hedebrandt is the CRO & Co-Founder of Dreamdata, a revenue and marketing attribution platform. 

Steffen has spent several years in marketing leadership at companies like Airtame and Upwork, and is now leading all commercial activities with his company, Dreamdata. 

In this episode you'll learn how startups can become more data driven in their marketing strategy and how to build your initial growth engine. 

You'll also hear how Dreamdata initially came up with the idea for their MVP and found product-market fit.

Jakob Knutzen is the CEO / co-founder of Butter - a platform for remote teams to run better virtual workshops. 

Butter has been growing rapidly and Jakob shares how he built a remote team and culture to drive Butter's success. 

You'll also hear how Jakob and his team first started building the MVP for Butter and how they chose a "build in public" approach to launching their product.

Peter Livingston runs one of the largest angel investor groups in the world with Unpopular Ventures and has invested in +150 startups across the world.

In this episode you will hear Peter's take on how founders can tap into the key things investors really care about when fundraising.

You'll also hear how you can get started angel investing yourself and his key insights on building your own portfolio from scratch.

Andreas Helbig is an investor with Atomico,  one of Europe's largest powerhouse investors with $4 Billion under management.

Started by Skype founder Niklas Zennström, Atomico has backed companies like Klarna ($45 billion valuation), Supercell, Wolt, Pipedrive and many more. 

In this episode of Collective Hindsight, you'll learn how Andreas and his colleagues at Atomico work with Europe's absolute greatest founders.

Nichlas Walsted is CEO & co-founder of Swap Language, a fast growing language learning startup.

In today's episode Nichlas shares his story of his grandfather's famous work with the CEO of Maersk and how it inspired him to become an entrepreneur himself.

Our conversation today is also focused on mental health for startup founders and employees, and how leaders can shape their culture to break the taboos of mental health and burn out.

Nichlas also shared his lessons for how you can avoid building products your customers don't actually want, and find a more purpose driven career through trial and error.

Episode highlights:
@1:48 - How Nichlas' grandfather worked with the founder of Maersk and the inspiration he took from that
@04:03 - Why Nichlas quit his first startup to pursue his passion at Swap Language
@09:34 - How to use trial and error to find a purpose driven career path
@15:53 - Why you learn more in a startup versus a large company
@23:34 - What leaders can do to break the taboo subject of mental health at work
@29:49 - How to make sure you build a product people actually want
@32:16 - Nichlas' best book recommendations

In this episode, you'll learn about the different ways of building startups with a comparison between the pros and cons of VC and bootstrapping, why more young people need to get involved as angel investors and startup advisers,

You'll also hear Thomas' thoughts on why he started Techfestival to address the tech industry's growing responsibility in society.

Thomas Madsen Mygdal has been a serial entrepreneur and investor for more than 25 years, having founded one of Europe's first every web agencies with Mondo, and since launched a number of hits including Podio (sold to Citrix for $50M) and TwentyThree (fully bootstrapped).

Raphael Danilo is an active investor and entrepreneur, currently investor and partner at Evening Fund by night and CEO / Founder of Yobs by day.

In this episode you'll learn how to optimize your fundraise from tier 1 VCs, the key differences between building for American and European markets and how Raphael started angel investing himself. 

Aaro Isosaari is the CEO & Founder of Flowrite, an AI-based tool to automate written communication.

Today's you'll hear how Aaro decided to take the plunge as a founder, how to come up with viable startup ideas and execute on them. 

You'll also learn why Finland's startup ecosystem is quickly becoming one of the most important hotspots for European innovation.
 
Aaro and Flowrite are well off to races, having recently raised from investors like Lifeline Ventures and Unity's David Helgason. 

Today's episode is especially interesting for anyone who is toying around with startup ideas but is looking for the best way to truly start your company. 

Christian Jantzen is one of the most prolific angel investors in Europe, having invested in more than 30 startups, many of which have raised follow-on funding from world class funds like Point Nine Capital and NEA. 

Today you'll hear how Christian got his start and his candid advice for founders looking to optimize and run a smooth fundraising process. 

You'll also learn how and why you should start angel investing as a founder or operator, and the optimal way to get going.