What does Maslow’s hierarchy of needs teach us about creating meaningful business experiences? Mark Taylor, the Senior Vice President and the Global Practice Lead for Cognizant Digital Experience, explains how Cognizant relies on thoughtful relationships to create winning customer and employee experiences.

Business X factors is produced by Mission.org and brought to you by Hyland.

What does Maslow’s hierarchy of needs teach us about creating meaningful business experiences? Mark Taylor, the Senior Vice President and the Global Practice Lead for Cognizant Digital Experience, explains how Cognizant relies on thoughtful relationships to create winning customer and employee experiences. Business X factors is produced by Mission.org and brought to you by Hyland.

Combining Intimacy and Industrialization to Create Winning Customer Experiences with Mark Taylor, the Senior Vice President and the Global Practice Lead for Cognizant Digital Experience

How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day?

Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or mindset that has given them a competitive upper hand. 

From unlocking a 360-degree customer journey, to providing exceptional employee experiences, to how companies are using RPA, ML, and AI to streamline operations — you’ll learn it all on Business X factors. 

New episodes drop every Thursday. Business X factors is produced by Mission.org and brought to you by Hyland.

Business

Entrepreneurship

News

Technology

Business News

How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day? Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or mindset that has given them a competitive upper hand. From unlocking a 360-degree customer journey, to providing exceptional employee experiences, to how companies are using RPA, ML, and AI to streamline operations — you’ll learn it all on Business X factors. New episodes drop every Thursday. Business X factors is produced by Mission.org and brought to you by Hyland.

Share Combining Intimacy and Industrialization to Create Winning Customer Experiences with Mark Taylor, the Senior Vice President and the Global Practice Lead for Cognizant Digital Experience

Sign up to save your podcasts

Combining Intimacy and Industrialization to Create Winning Customer Experiences with Mark Taylor, the Senior Vice President and the Global Practice Lead for Cognizant Digital Experience

Combining Intimacy and Industrialization to Create Winning Customer Experiences with Mark Taylor, the Senior Vice President and the Global Practice Lead for Cognizant Digital Experience

More shows like Business X factors

The Story

Mission Daily

IT Visionaries

Education Trends

The Future of Cities

Marketing Trends

The Journey

Find Your Mission

Hidden In Plain Sight

Up Next In Commerce

The Fleet

Life with Pets

Experts of Experience