In long-term care, the workforce is the heart of every home. When we invest in long-term care as essential economic infrastructure, we not only provide compassionate care, we also strengthen Ontario’s GDP, create recession-proof jobs and provide reliable support for our aging population.

In this episode, host Donna Duncan is speaking with two respected leaders who are unpacking all the ways in which education, employers and government can work together to create a solid foundation for our future long-term care workforce.

Guests:

• Carolyn Triemstra is the Manager, Living Classroom and Education Engagement Lead for the PREP LTC and Living Classroom programs led by the Research Institute for Aging through the Ontario CLRI.
• Daniel Tisch Echevaria is President & CEO of the Ontario Chamber of Commerce. He is a business, public policy, and community leader, having held executive roles in government and the corporate sector, and senior governance roles at public institutions and non-profit associations.

The realities of the human resources healthcare crisis are urgent, but not unbeatable. There are simple, actionable steps that can be taken today to stabilize our current workforce and prevent the crisis from deepening in the future.

This episode was generously sponsored by StaffStat.

Resources Mentioned in This Episode

Preceptor Resource and Education Program in Long-Term Care (PREP LTC)

Supports Ontario long-term care homes with funding, online education, and tools to strengthen student mentorship, clinical placements, and building workforce capacity.

Primary care is often called the heartbeat of healthcare, and in Ontario’s rural and northern communities, it’s a lifeline. As more than half of long-term care spaces await redevelopment, local care teams are stepping up with new ideas and strong collaboration to help older adults age with dignity and connection.

In this episode, host Donna Duncan speaks with 3 inspiring women who are reshaping seniors’ care from the ground up:

Dr. Tara Kiran, a family doctor, leading primary-care researcher at Unity Health and the University of Toronto. Tara led the OurCare survey that helped shape Ontario’s new Primary Care Act and hosts Primary Focus. 

Michèle Lajeunesse, Executive Director of the Marathon Family Health Team in Marathon, Ontario—about an eleven-and-a-half-hour drive north of Toronto. She’s seeing firsthand how team-based care is helping older adults stay well and supported in their communities. 

Jennifer Burns West, interim CEO of Haliburton Highlands Health Services and board member of the Senior Care Network. Jennifer is reimagining rural healthcare through integrated services and global innovations like green care farms.

Together, they share insights, wisdom, test new care models, and build a more responsive primary care system strengthening seniors’ care across Ontario - including in long-term care homes, where collaboration is helping residents live well every day.



This episode was generously sponsored by our sector champion, PointClickCare.

Resources:

Seniors Care Network is responsible for the organization, coordination and governance of specialized geriatric services (SGS) in the Central East Region of Ontario Health East.

Learn more about OurCare Standard: a new way to assess primary care performance across Canada. 

Click here to listen to Dr. Tara Kiran’s new podcast, Primary Focus

Mentioned in this episode: Marathon Family Health Team and Haliburton Highlands Health Services

Canada’s service members are individuals who have served our country with courage and commitment - yet as they age, many find themselves navigating a fragmented care system that doesn’t fully reflect the values they upheld in uniform.  

This episode of Coming of Age brings together experts from Medicine and Military to discuss what it means to truly care for the veterans of today - and tomorrow.



Joining host Donna Duncan for this conversation are: 

• Major (Ret’d) Paul Hook, Managing Director of the Canadian Institute for Military and Veteran Health Research
• Professor David Pedlar, Senior Scientist at the University of Ottawa Institute for Mental Health Research at The Royal
• Dr. Samir Sinha, Geriatrician, Director of Health Policy Research at the National Institute on Ageing and a leading voice in the provision of geriatric and long-term care

Together, they explore the evolving identity of Canadian veterans - from World War II to Afghanistan - and the urgent need to modernize how we define service, deliver care, and uphold our social contract. 

Referenced in this episode: “Coming of Age and Its Related Complexities Among Canada’s Veterans” – a report by the National Institute on Ageing, lead author Dr. Madison Brydges

This episode was generously sponsored by our Sector Champion, Arjo.

Veterans Affairs Canada

The Royal Canadian Legion is Canada’s largest Veteran support and community service organization. Click here to find your local branch.

Veterans Wellness Alliance Ontario is driven by the mission to enhance the quality of life for veterans through comprehensive wellness services and advocacy.

The Veterans Transition Network delivers mental health services specifically for Veterans from coast to coast.

True Patriot Love is Canada’s foundation for the military community, supporting Canadian Armed Forces members, Veterans, and their families through grants, research, and advocacy to improve well-being, inspire recovery, strengthen families, and foster community connection.

Wounded Warriors Canada specializes in providing culturally informed services that utilize a combination of education, counselling, and training approaches to support resiliency and recovery from post-trauma injuries.

The Veteran Farm Project gives all Veterans the experience of nature through horticulture programs. The incredible by-product of the staff and volunteers' hard work is all the fresh produce grown.

Supporting complex care needs in our long-term care homes is becoming increasingly difficult at times, but it is not impossible. In this conversation, we’re learning how clinical expertise is merging with the mastery of caregiving to create a fast track to a future where complex continuing care is not only comprehensive but truly optimal.



• Andrea Thompson is Vice President of Long Term Care, Community and Hospice at Kensington Health in Toronto. Her career has taken her through a wide range of health care settings including long-term care, acute care, rehabilitation, complex continuing care, and community-based services.  

• Lucia Rocha is President of the Family Council at the Gardens at Kensington Health. As a former caregiver, she knows first-hand what it’s like to support a loved one as their care needs change over time. 

People moving into long-term care are currently living with nearly six different health conditions on average. 87% of them need support with activities of daily living like getting dressed, taking a shower and eating.

With an increasingly diverse population, as well as varying cultural, linguistic and spiritual needs, long term care homes are moving away from cookie-cutter approaches and turning toward what appears to be the key to providing the best complex continuing care – customization.

Resources:

Learn more about the growing number of services being at Kensington Health

SCOPE (Seamless Care Optimizing the Patient Experience) is a virtual, inter-professional care team that connects primary care providers to specialists, hospitals, community care and mental health resources in real-time.

Making the Move to Long-Term Care? Family Councils Ontario has a guide from those who’ve gone through the transition

This episode was generously sponsored by our Sector Champion, StaffStat.

When we imagine a better future for aging and care, we must begin with those who live it firsthand.  

In this episode, Donna Duncan speaks with two caregivers who share their own experiences of moving loved ones into long term care. 

• Laura Vita became a young caregiver for her father. Now a registered nurse, she brings a powerful mix of personal and professional perspective to this conversation. 
• Christa Haanstra is a national leader in caregiver advocacy — and a caregiver to her father, who lives with front temporal dementia. She’s also the founder of 4C Strategy, where she helps health and community leaders center caregiver voices in care system design. 

While the move to long term care if often perceived as difficult and disconnected, Laura and Christa say it doesn’t have to be. In this conversation, you’ll hear not only about the challenges they faced, but also the relief they felt when they realized their loved ones would be safe and supported in their new homes. If community leads to continuity then caregivers are the ones who show us how best to balance policies and practises with peace of mind for families. 

Resources:

• New to caregiving or looking for peer support? Helpful resources available from the Ontario Caregiver Organization
• Need to coordinate home care or apply to long-term care? Visit Ontario Health atHome 
• Making the Move to Long-Term Care? Family Councils Ontario has a guide from those who’ve gone through the transition
• Worried about significant changes in behaviour in someone you care for? Reach out to Behavioural Supports Ontario
• What’s the vision for a dementia-friendly Ontario? Learn about the Ontario Dementia Care Alliance

This episode was generously sponsored by our Sector Champion, Plan A.

With over 160,000 downloads and growing national reach, this season brings a bold new focus: Rethinking Aging, Reimagining Public Care.



In a time of rising demand and urgent need, we’re challenging old assumptions about long-term care, ageism, and what it means to grow older in Canada. Through honest conversations, powerful stories, and expert insights, we explore how to build a system that truly supports aging with dignity and aging in place. 

This season, you’ll hear from caregivers, community leaders, global innovators and people most affected by how care is delivered. 

Eight thought-provoking episodes. Global perspectives. Real conversations and solutions.

Join us this October, new episodes drop bi-weekly. Follow Coming of Age wherever you get your podcasts or on YouTube.

How do we build a thriving workforce to meet the growing demands of seniors’ care?

With aging populations on the rise, the need for creative solutions in workforce development has never been more urgent. Enter the Living Classroom – a program that integrates education directly into long-term care. This innovative approach is training the next generation of caregivers and health care providers while enriching the lives of residents and care teams through collaboration and shared learning.

Listen as Donna Duncan sits down with three guests who bring the Living Classroom to life:



• Warda Abbas, a Personal Support Worker at the Village of Tansley Woods in Burlington, Ontario, Canada and a recent graduate of the Living Classroom at Mohawk College and Schlegel Villages.
• Christine Bruder, People Opportunities Partner at Schlegel Villages.
• Jennifer Hartwick, Director of Business Development at Schlegel Villages.

Resources:

• Learn about The Living Classroom and get involved
• Listen to the Elder Wisdom: Stories from the Green Bench podcast honouring the wisdom of the elder, ending ageism
• Learn about the work and supports offered by the Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI-LTC)
• The Schlegel-UW Research Institute for Aging (RIA) is a charitable, non-profit organization that enhances the quality of life and care for older adults through research, education, and practice. 

This episode was generously sponsored by our Sector Champion, Plan A.

What does it take to create transformative change in healthcare and senior care?

Around the world, health systems are facing a generational shift as aging populations grow, yet many remain unprepared for the scale of demand. Why has this pivotal moment been so difficult to address? What can we learn from past failures, and how can we pave the way for a radically better future?

In this episode, we explore the essential ingredients for large-scale, systemic transformation: from enabling bold ideas to fostering collaboration and aligning around a shared vision.

Listen as Donna Duncan sits down with two leaders in quality improvement and healthcare innovation:

• Helen Bevan, Leader and facilitator of large-scale change in health care
• Christina Krause, CEO of Health Quality BC

Resources:

• BC Health Quality Matrix
• National Health Service (UK)
• Healthcare Excellence Canada
• Institute for Healthcare Improvement

This episode was generously sponsored by our Sector Champion, PointClickCare.

How can we plan communities of care that work across diverse settings, while balancing the immediate needs of today’s older adults with planning for future generations?

In this episode, we explore redefining seniors’ care. From balancing immediate needs with long-term planning to fostering models of care that prioritize connection, housing and care, this conversation highlights the power of bold ideas and local leadership.

Listen as Donna Duncan sits down with Aimée Foreman, aging care advisor and CEO of Silvermark based in New Brunswick, Canada.

Discover how a small province with big ideas is charting a path toward a better future for seniors.

Resources:

• Tamarack Institute Asset-Based Community Development (ABCD) in Canada
• interRAI collaborative network of researchers and practitioners in over 35 countries committed to promoting evidence-informed clinical practice and policy decision-making 
• In our discussion, Aimée mentions innovative models of care across Canada and around the world. Learn more about these programs:
• Nursing Home Without Walls initiative created in New Brunswick, now receiving support from Healthcare Excellence Canada to spread and scale
• iGen Intergenerational Learning Classroom, a grade 6 classroom embedded into the Sherbrooke Community Centre in British Columbia
• The Oromocto development project recently announced in New Brunswick that will be constructed with four households, 15 residents per household.
• Humanitas Deventer and their student live-in program in the Netherlands
• The Hogeweyk Dementia Village in the Netherlands
• Trent University Integrated Seniors Village in partnership with peopleCare Communities development project (and listen to our podcast episode here)
• University of Calgary Brenda Strafford Centre on Aging

This episode was generously sponsored by our Sector Champion, StaffStat.

Elections are taking place around the world and across Canada. What are voters thinking and how is it informing how political parties are making decisions about healthcare and seniors’ care, including long-term care?

This episode dives into these timely issues in two parts:

• Donna Duncan first sits down with David Coletto, CEO of Abacus Data, to explore voter behaviour and trends. Through polling insights, they unpack how aging demographics and voter intentions are shaping the political landscape.
• Then, she moderates a panel discussion with senior political strategists Ginny Roth, Gurratan Singh, and Dan Moulton from Crestview Strategy. Offering perspectives across Canada’s major political parties, they discuss the role of seniors’ care in election platforms and how to make this issue politically relevant.

In a world of polarized politics, this episode uncovers common ground and offers insights that extend across Canada and beyond. Whether you’re in Canada or abroad, the conversation provides a lens on how aging populations can influence elections and what that means for the future of seniors’ care.

Resources:

• Getting ready for the aging Baby Boom generation: a survey

This episode was generously sponsored by our Sector Champion, ARJO.