Episode 10 Liam Chennells CEO of detected - The journey so far and fundraising - The world's first agnostic data verification platform. 

Chris talks to Liam Chennells the founder and CEO of detected - Liam founded detected during the pandemic when fraud around PPE distribution was at its peak. As CEO Liam's mission is to reset how businesses and consumers trade together. Enabling sellers to sell more and buyers to buy confidently. The detected model allows marketplaces and e-commerce providers to improve their offering and is the international mark of trust for eCommerce. 

  Liam talks us through an already impressive career. From sportsman to a business executive within global blue chips eBay, Zalando. Liam explains the influence of working in the Silicone Valley, illustrating how that experience has carried forward to his vision for detected. Having successfully completed a 0.5 million GBP pre-seed round and with another large raise on the horizon. Liam has also assembled a formidable team to drive detected forward. 

We discuss the journey from dream to reality as Liam set about conceptualizing then launching an innovative market-leading technology business. Episode 10 makes for a fascinating listen for all start-up entrepreneurs, eCommerce, and retail operators alongside anyone interested in the innovation of eCommerce technology in particular. 

For more detailed information visit www.detected.app

Disclaimer: Recorded before UK Lockdown 3.0.  Chris sits down with Ben Mercer the CEO and Co-Founder of PersonifyXP.   The world’s first anonymous real-time analytics & personalization platform. Converting unknown visitors into loyal customers with engaging, automated website personalization.  As innovators in the space and with an already very impressive customer base. In this episode, Ben reveals all about their recent GBP 500K fundraise, the journey of getting started as a trailblazing technology CEO and the opportunity PersonifyXP presents for retail/brands trading online.

Ben really lays bare some of his personal experiences and working through to Covid 19 whilst offering some insight into PersonifyXPs plans for the future. Shining a bright light on the real-time analytics and personalization solution that PersonifyXP offers. This a great episode for all aspiring technology entrepreneurs but also eCommerce or digital marketing operators as well as technologists interested in the innovation of commerce technology around eCommerce transactions. 

Today's episode features one of the UK's trailblazers in the digital technology scene - Cathy McCabe CEO of Proximity Insight. Cathy has crafted a hugely successful career working with technology within global retail brands. As part of the digital technology management and leadership teams of Arcadia Group, Burberry and Jaeger. She has helped deliver and pioneer digital capability into the very heart of these organisations. Overseeing huge growth through transformation and driving businesses to seize the opportunity digital change brings to an organisation.

Sharing her career journey with us. Cathy illustrates the experience of working with innovative technology, both enterprise and early-stage solutions. As well as the journey of professional development, learning and success. We discuss overcoming the challenges of career success and parenting. Instilling the right work ethic in her own life and taking those learnings into the company culture she is building at Proximity Insight. 

Cathy offers up the inspiration of Proximity Insight, empowering retailers to truly understand their customer - Overcoming the challenges of understanding - How to truly understand and service the customer in the simplest possible way. Equipping customer-facing teams with a tool, that gets the instore assistant closer to their customer.

Offering us a fascinating perspective of the career path of a CEO. This episode is a phenomenal insight into technology enabling customer success in customer strategy execution. The episode is also inspirational listening for digital professionals and all those pursuing a career in digital technology today.

Visit www.proximityinsight.com for more information on the No.1 clienteling solution in the world today.

In this post lockdown episode, Chris talks to Paul Bidder a Customer Experience Director Live Area: A PFS Web company.

Paul dials in to discuss the emerging trends within customer experience post lockdown. Progressive Web Apps or PWAs have been a growing topic of conversation since their introduction to the Internet. Paul talks us through some of the basics of  PWA's. 

We talk all things digital and the rise of Mobile apps vs Progressive Web Application in particular. Paul has a technical background running an agency and over 15 years working in commercial roles across the Global Ecommerce platform Software Vendor and Digital Agency market. As a customer experience through leader Paul has focussed on Digital Commerce, advising global brands on their technology enablement to deliver digital experiences.

Pauls offers listeners a real perspective on why Progressive Web Application development is an opportunity that brands should leverage and a better option today than traditional mobile application development. 

Global Commerce people hears Commerces Views Alex Keyser CEO of yReceipts. Chris asks Alex to talk us through the inspiration for yReceipts, sharing with us his journey and passion for recreating a compelling in-store experience at the point of sale, having been inspired by one of largest companies in the world over 10 years ago.
Alex has gone on to build a highly successful business providing digital connectivity to retailers and brands across the world.  Alex and Chris discus how a digital receipt is enabling real-time measurement of digital advertising, which directly impacts in-store revenues. Alex talks about the trillion dollar opportunity this represents to retail operators globally-connecting the online world with the physical store estate seamlessly.
This episode offer listeners a unique insight into the technology that is redefining the way in which retailers, merchants and brands are shaping their customers experience to trade successfully in the global digital economy. Whilst also offering insight as to how social media advertising spend can be optimised effectively to drive footfall into stores.

This episode is sponsored by the authors of Winning Not Fighting : Why you need to rethink success and how you achieve it with the Ancient Art of Wing Tsun  SIFU Julian Hitch and John Vincent CEO of Leon - Naturally Fast Food. 

In this weeks episode Chris meets Kevin Ludford CEO of SQLI UK.  The discussion kicks off around Headless Commerce and its importance to brands, retailers and merchants trading digitally today. Starting with Kevins background in Enterprise Content Management software in the early days of eCommerce. Kevin offers up opinion on how Technology and Marketing have converged to shape content driven experiences retailers can adopt today.

Chris and Kevin discuss Kevins journey in enterprise software and eCommerce, his background running US business Optaros in the UK and Europe . A company which Offered the first headless solutions available in EMEA well ahead of their time. As an Entrepreneur and business leader founding and running businesses that deliver experience driven technology solutions to their retailer and merchant clients. Kevin also offers his view of digital commerce evolving and the importance of experience to the digitally native customer. 

Kevin also introduces as the founder,  The "RETAIL RACING day" - a free for retailers and ecommerce operators event - This is an Industry renowned racing event in its third year. So be sure to listen in at the end of the episode to find out how to attend.  

 Listen to this weeks episode here. This podcast and is also available on Spotify Apple, Soundcloud, Sticher and many others.

Commerce Views is a Podcast dedicated to breaking down barriers and creating conversations about Commerce. I welcome all feedback, ideas and commentary. There is a long list of interviews to be published, featuring operators from within the Global Commerce Community.

This weeks episode features one of the UK's foremost business leaders from the eCommerce sector. Terry Hunter who is European CEO of Global Digital Agency Astound Commerce.

Chris and Terry discuss the challenges of building a global digital agency, the opportunities available to retailers and merchants operating in today's global digital economy. Terry offers his insight into the change eCommerce technology has shaped across marketing, commerce and technology for today's online retailer.

Chris questions Terry on how retailers can adopt commerce technology to counter the threats technology companies  present to traditional trading in today's commerce markets.

This episode is sponsored by the authors of Winning Not Fighting : Why you need to rethink success and how you achieve it with the Ancient Art of Wing Tsun  SIFU Julian Hitch and John Vincent CEO of Leon Naturally Fast Food. 

The first episode in the series of Commerce Views from Global Commerce People features Mark Adams VP Europe and General Manager of the eCommerce SaaS platform Big Commerce. 

Marks discusses his background in eCommerce integration and implementation sharing his views on the current eCommerce software market Offering listeners a front line view of the change industry has experienced with the emergence of SaaS and cloud based solutions in eCommerce. Mark and Chris discussing the challenges retail operators face shaping propositions to compete in the digital age as well as combating the rise in cost created by dependencies on habit forming technologies. 

Listeners also benefit from an exclusive view of how Mark believes digital commerce software vendors should be shaping their propositions to deliver real value to their customers.