As a chronic cancer patient and senior lecturer in nursing at the University of Salford in Manchester, England, Natalie Yates-Bolton knows about the importance of compassionate health care from both sides of the equation.

She joins "Elevate Eldercare" to discuss her extensive work in the field of compassionate leadership in nursing homes and other care settings, from coaching caregivers through COVID-19 to shadowing the daily lives of people living with dementia. To Yates-Bolton, compassionate leadership isn't a "soft" or less demanding form of coaching – it's a way to equip people with the tools and mindset they need to be there when it matters most.

Explore Michael West's work on compassionate leadership: https://www.kingsfund.org.uk/about-us/whos-who/michael-west

Learn more about Yates-Bolton's firm, Five Blocks Coaching: https://fiveblockscoaching.com/

Learn more about the Florence Nightengale Foundation: https://florence-nightingale-foundation.org.uk/

Learn more about The Green House Project: www.thegreenhouseproject.org