There are times in all of our lives when we wish we would have said something differently or changed the way we reacted to something or someone. But, truth be told, very few of us have acquired the communication skills to express ourselves fully to the people we come into contact with, especially when it comes to a loved one. To shine a light on how to hone our communication skills and truly empathize with those around us, Positive Psychology Podcast Host Lisa Cypers Kamen speaks with two authors about strategies for competent communication skills and how to deal with difficult people. Jonathan Robinson describes the key tenets from his book, More Love, Less Conflict: A Communication Playbook for Couples and strategies for couples looking for more intimacy and love. Sarah (Sam) Elliston shares the story of her realization that she was a difficult person and her tips for dealing with difficult people.